The document summarizes an empathy-driven business design webinar. The webinar agenda includes: - An introduction from 3:00-3:10 - A presentation on empathy-driven solutions using the Unicorn Canvas model from 3:10-3:50 - A Q&A session from 3:50-4:00 The webinar will be available on YouTube and the Unicorn Canvas tool introduced can be downloaded from their website. The presentation covers various canvases and tools for understanding customers, their jobs to be done, and designing customer-centric business models and solutions.