Ksenia Chikovani is a professional with experience working in banking roles at Capital Bank and PrivatBank Georgia. She has a Bachelor's Degree in Banking and Finance from Tbilisi International University and has attended training courses in sales, service, cash handling, and accounting standards. Currently she works as a Universal Operator at Capital Bank, where she services corporate and retail clients by providing banking services and account management.
1. 29, Dolidze, Tbilisi, 0105, Georgia, Mobile: (995) 595088078; E-mail: KsushaChikovani@gmail.com
KSENIA CHIKOVANI
PROFILE:
Adaptable and responsible professional with good organizational and communication skills
developed through my work experience. During whole working experience proven to be self-
motivated, organized and capable of working under pressure. Having a clear, logical mind with a
practical approach to problem solving and a drive to see things through to completion I enjoy
working on my own initiative or in a team.
EDUCATION:
2010-2014 Tbilisi International University,
Tbilisi, Georgia
Bachelor’s Degree in Banking and
Finance
CERTIFICATES AND TRAINING ATTENDED
2014 LLC Kaltraider Edvaizors
Training course in Sales and Service +
2014 National Bank of Georgia
Qualification training course in working with
cash
2010-2012 Tbilisi City Hall
English Language training course
(levels 1, 2 and 3)
2008 ORIS Accounting
Certified training course in International
Accounting Standards and Tax System
WORK EXPERIENCE
2015 – till present JSC “Capital Bank”
Universal Operatior
Servicing corporate and retail clients including non-resident entities, providing all necessary
banking services including: account opening and dealing with relevant documentations and online
communication with existing corporate clients.
Nov. 2014 - ???? 2015 JSC “Capital Bank” (former InvestBank)
Cashier
Attended to bank’s customers with their cash transactions on a daily basis, portraying the bank in
good light and making the customer’s experience satisfactory; In a proficient, fast and precise
manner assisted customers with daily cash inquiries ensuring a balance in all transactions at the
end of the working period; Supervised debit, credit or cash transactions, as well as other forms of
2. 29, Dolidze, Tbilisi, 0105, Georgia, Mobile: (995) 595088078; E-mail: KsushaChikovani@gmail.com
payments within the bank; Supplied clients with relevant information on products and services
available in the bank; Handled complaints and requests from customers trying to resolve the
issues; Maintained an extensive report on daily, weekly, and monthly transactions to compliance
and monitoring departments;
2014- Nov. 2014 JSC “Capital Bank” (former InvestBank)
Internship in different departments of the bank
Intensive internship course to learn and gain an understanding about the bank’s various business
activities through a structured series of workshops and presentations in different departments of the
bank. In addition to the chance to operate as an integral part of the organization while learning
about the bank and banking as a whole, a main benefit was of the program is that it provided a
chance for full time employment opportunity.
2013-2014 JSC “PrivatBank” Georgia
Internship in different departments of the bank
Six-month internship during the final year in the University in order to gain some valuable working
experience. Participated in and worked on real projects in the fast-paced, ever-changing banking
environment, gaining hands-on experience and identifying the skills and where in the bank they can
be utilised at their best.
Languages: Georgian-Native, Russian- Good, English-Good
Software Skills: Fluent in: Microsoft Office Suite (MS Excel, MS Word, MS
PowerPoint etc), Banking Platforms: Alta
REFERENCES: Available on request