1. KRISTINA SYROCKI
8563 Sherwood Drive, Grosse Ile Township, MI 48138 C: (586)-206-9620 ksyrocki@yahoo.com
Talented Business Analyst and Development Team Lead with 20 years of IT experience and over 8 years
experience leading teams. Demonstrated strengths include process analysis, leading cross functional teams
from prototype to release, project management and communication skills.
Critical Thinker
Business process mapping
Microsoft Office Suite
Microsoft Visio
Microsoft Project
Green Belt Ceritified in Six Sigma methologies
User Acceptance and End to End Testing
Proficient in SQL
Experience in analysis and presentation of data
Excellent verbal and non-verbal communication
skills
IBM DB2
Release planning
Business artifacts documentation
Project planning and development
Analytical thinker
Pays attention to detail
Unified SDM Methodology
Agile development
Resource planning and budgeting
Architecture Planning
Service oriented
Creating and presenting business cases
Oracle
Global Loan Originations Risk Team Lead, 03/2014 to Current
Ford Motor Credit Company – Dearborn, MI
Supervised team of 8 mainframe and 3 J2EE programmers on project to launch new Global Loan
Origination system in China market. Gave daily direction and offered constructive feedback on their work
performance.
Developed solutions with a diverse technical layout: Mainframe CICS, Java call to China NCIIC
webservice and PBOC credit bureau and vended solutions: Credicheck and Rapup, Knowledge Base
Systems (KBS), and SAS RDM.
Worked with various contract agencies to locate potential candidates for project. Participated in
interviewing and selection process.
Coordinated design meetings and architecture decisions across multiple internal departments and
teams. Created architecture design documents and obtained approval to proceed from architecture review
board.
Worked with global business customers to understand business needs. Prepared detailed technical
design specifications for programs.
Worked with database administrators to define new unicode table structures and relationships.
Oversaw implementation of application development.
Followed internal procedures for change management, incident management and escalation within the
project team.
Worked with business team to write test plans. Executed test plans and obtained approval from business
leaders.
Created and maintained accounts and access for application and department needs.
Defined clear targets and objectives and communicated them to team members, project management and
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY

2. upper management.
Monitored timelines and flagged potential issues to be addressed.
Responsible for verbal and written communications and updates to upper level management and project
teams.
Responsible for project budget and allocating and obtaining resources to meet project requirements and
timeline.
Wholesale Global Securization Team Lead and Business Analyst, 08/2011 to 03/2014
Ford Motor Credit – Dearborn, MI
Led efforts to resolve an audit comment in asset reporting relating to a Wholesale Securitization trust.
Facilitated and led discussions with various global functional areas within Ford Motor Credit and Ford
Motor Company to define current processes and propose a solution to the audit comment.
Responsible for communicating and obtaining approval to proceed with proposed solution to executive
level management in various departments and markets.
Led various global teams in documenting requirements, development and testing of proposed solution.
Led phased implementation of solution along with retirement of interim solution.
Led project to launch first Retail Securitization deal in China market as part of a government pilot.
Worked with Treasury business customers to understand government requirements for transaction system
and transaction reporting.
Provided information to China business team and Chinese government regarding Ford Credit and Ford
Motor systems and processes.
Supervised team of 4 developers to to design, develop and launch China Wholesale Securitizaiton deal.
Commercial Lending Systems Team Lead, 04/2009 to 08/2011
Ford Motor Credit – Dearborn, MI
Migrated LeasePak application to a vendor hosted model. Created business case to move to a vendor
hosted model. Performed evaluation of vendor to ensure they met internal controls requirements and audit
standards. Drafted purchase agreement and contract with vendor to host application. Worked with
Purchasing and Legal to review and approve contract. Coordinated conversion and transition of the
system to vendor's site. Responsible for internal user training and issue tracking during and after the
conversion.
Participated in GAP analysis of InfoLease application and other potential Commercial Lease systems.
Once a system was selected, created plan to convert existing accounts and retire InfoLease application
while satisfying data retention and legal requirements.
Insurance Systems Programmer/Analyst, 09/2007 to 04/2009
Ford Motor Credit – Dearborn, MI
Performed Unix to Linux Migration of the Renaissance Wholesale System application batch jobs.
Led Mainframe efforts to launch Canadian Wholesale vehicle auditing with Datascan vendor
Supported group of vehicle auditors in field. Troubleshoot issues with handheld scanners and rugged
laptops.
Used Vehicle Systems Programmer/Analyst, 04/2002 to 09/2007
Ford Motor Credit – Dearborn, MI
Led project to integrate website for dealers to purchase off lease vehicles prior to auction into Used
Vehicle Information System.
Led launch of Primus Canada in Used Vehicle Information System.
Created data warehouse tables to house Automotive Lease Guide (ALG) data for use by Residual
Modeling team. Loaded historical data as well as created monthly process to load new files.
System Anayst / Programmer, 09/2001 to 04/2002
Ford Motor Company - Van Dyke Transmission Plant – Sterling Heights, MI
Fourth rotation in Ford Credit College Graduate program
Programmed and tested a process control board for plant floor to eliminate downtime and increase
productivity.

3. Upgraded Docushare document retention software used within the plant.
Performed onsite maintenance of Plant Floor Systems under direction of centralized development teams.
Updated and supported external facing website for the Van Dyke Transmission Plant.
Vehicle Line Systems Process Technology Group Analyst, 02/2001 to 09/2001
Ford Motor Company – Dearborn, MI
Third rotation in Ford College Graduate program
Proposed and implemented a data strategy for the Explorer Vehicle Line Engineer team.
Accounting Servicing Mainfame / Programmer Analyst, 08/2000 to 02/2001
Ford Motor Credit – Dearborn, MI
Second Rotation in Ford College Graduate program
Performed various Cobol/DB2 enhancements to mainframe system.
Account Origination Mainframe / Programmer Analyst, 02/2000 to 08/2000
Ford Motor Credit – Dearborn, MI
First rotation in Ford College Graduate program
Performed various Cobol/DB2 enhancements to mainframe system.
Programmer / Analyst, 06/1998 to 02/2000
Pulte Home Corporation – Troy, MI
Worked on conversion of financial system to Lawson Financials.
College Internship - Help Desk Support Analyst, 06/1996 to 06/1998
Pulte Home Corporation – Bloomfield Hills, MI
Provided first line help desk support
MBA: Information Technology, 2004
Wayne State University - Detroit, MI
Graduated with honors, Magna Cum Laude
Minor in Information Technology
Bachelor of Science: Management Information Systems, 1998
Oakland University - Rochester Hills, MI
Graduated with honors, Magna Cum Laude
EDUCATION