Intuitive Navigation for Future Hospitals
•
1 like•712 views
My presentation for the QUT IHBI Quest seminar on Friday 19 July. It's supposed to be a 5 minute presentation with three other academics followed by a panel discussion.
More Related Content
Viewers also liked
Viewers also liked (19)
Similar to Intuitive Navigation for Future Hospitals
Similar to Intuitive Navigation for Future Hospitals (20)
Recently uploaded
Recently uploaded (20)
Intuitive Navigation for Future Hospitals
- 1. Intuitive Navigation for Future Hospitals Prof Vesna Popovic, Dr Ben Kraal People and Systems Lab paslab.com.au popovic@qut.edu.au, b.kraal@qut.edu.au
- 2. Future Hospitals look like this.
- 3. Or, Future Hospitals look like this.
- 4. But we often neglect this aspect.
- 5. Moving through a hospital is rarely intuitive “intuitive use involves utilising knowledge gained through other experiences, it is fast and can be non- conscious.” – Blackler et al, 2011
- 6. We know how people navigate in airports. How do people navigate in hospitals?
- 7. Intuitive navigation is efficient • Saves time • Saves money • Lowers stress • Frees attention
- 8. Intuitive navigation research methods • Eye-tracking • Talk-aloud protocol • Pre-navigation interviews • Post-navigation interviews
- 9. Intuitive Navigation for Future Hospitals Prof Vesna Popovic, Dr Ben Kraal People and Systems Lab paslab.com.au popovic@qut.edu.au, b.kraal@qut.edu.au
Editor's Notes
- Hi, My name is Ben Kraal and I’m representing Prof VesnaPopovic who is unable to be here today.Prof Popovic and I, along with our colleagues DrTheaBlackler and DrMarianella Chamorro are members of the Tier 4 Research Group, the People and Systems Lab. The People and Systems Lab has three areas of research focus: Experience and Expertise, Intuitive Interaction and Context of Use. We’ve recently been researching how people navigate airports. Airports aren’t the same as hospitals, but a lot of what we’ve learned about how people move through airports is applicable to hospitals.
- When we think about future hospitals, we think about this – big institutional buildings.
- Or we think about this – shiny treatment rooms.
- But we rarely think about this – how people get around in the building, or complex, or campus of buildings.
- We would say that moving through a hospital is rarely intuitive.Define intuitive as…
- We don’t know how people navigate in hospitals. We know a bit about how people navigate in airports. They rarely use signs, they rely on the presence of other people and they make a lot of use of their expectations and experiences about what should happen and in what order.
- What we do know is that better navigation leads to efficiencies. Airport Passengers who navigate effectively are, obviously, on time. And passengers who are on time save airports, airlines and government agencies money. But those same passengers also make better use of their time and are able to take advantage of other opportunities offered to them in the environment.Hospital users would benefit from these efficiencies, too.
- These are the methods we use to research intuitive navigation. We’re most excited about our eye-tracking glasses that allow us to record in real-time what people look at and for how long. We also make use of methods you may be aware of such as talk-aloud, or think-aloud, protocol, and interviews.Thanks for listening.
- Hi, My name is Ben Kraal and I’m representing Prof VesnaPopovic who is unable to be here today.Prof Popovic and I, along with our colleagues DrTheaBlackler and DrMarianella Chamorro are members of the Tier 4 Research Group, the People and Systems Lab. The People and Systems Lab has three areas of research focus: Experience and Expertise, Intuitive Interaction and Context of Use. We’ve recently been researching how people navigate airports. Airports aren’t the same as hospitals, but a lot of what we’ve learned about how people move through airports is applicable to hospitals.