The document discusses key performance indicators (KPIs) for purchasing departments. It provides resources for developing KPIs including lists of example KPIs, performance appraisal metrics, and steps to create KPIs for specific job roles. The document cautions that KPIs should be clearly linked to strategy and designed to empower employees with relevant information. It also outlines different types of KPIs such as process, input, output, leading, lagging, outcome, qualitative and quantitative.