Kommbox is a work collaboration tool. It is a central place for the team to store the communication around a context. It delivers business intelligence from the communications. Kommbox is used to boost work efficiency, manageability and collaboration. It is especially useful in remote working and hybrid work models.

1. © Acism Software Pvt Ltd.
1
kommbox = Communication Box
kommboxes
✔ A kommbox is a common,
organized storage to which team
members have access.
✔ Kommbox is an excellent work
execution management for SMEs –
especially shines for remote work.
✔ The software which hosts
kommboxes is also called
“Kommbox” -- spelled with
uppercase K.
✔ It is web based. No installation
required.

2. © Acism Software Pvt Ltd.
2
My Kommboxes
Consolidated
view of the
discussions,
tasks and
assigned users

3. © Acism Software Pvt Ltd.
3
User Accesses
• Users are granted access to various kommboxes as per their work function.
•
Every user can access only the information contained in the kommboxes assigned to them. They are oblivious to
the existence of other kommboxes. (Exception: company admin, who has access to all kommboxes)
•
A user who has access to a kommbox has information to everything within the kommbox. (Exception: private
messages that are visible only to certain roles). This makes everyone confident that everyone else is looking at the
same information.
• Users are tagged “internal” or “external” at the time of creation.
• From user access perspective, there are two types of kommboxes.
•
The normal kommboxes have users assigned manually (by company admin).
•
The internal kommboxes are automatically assigned all internal users.
• User onboarding / offboarding becomes smooth.
•
When a new user is assigned to a kommbox, they get to see even the past information.
•
Removing a user from a kommbox ensures that they are completely cut off in future.

4. © Acism Software Pvt Ltd.
4
A Single kommbox
On a kommbox page, you see
• Vital stats
•
No. of open tasks
•
No. of discussions
•
No. of attachments
• Team Scoreboard
• Statistics
•
Update statistics
•
Task-wise work logs

5. © Acism Software Pvt Ltd.
5
Task
On a task page, note that
• Due date must be specified for a
task.
• Work may be logged against a task
by its assignees.
• Edit buttons appear against most
fields to edit their values
• Log work button appears in front of
Actual Effort field
• Task issue indicators are automated
notifications alerting one on any
issues with task progress.

6. © Acism Software Pvt Ltd.
6
Task List

7. © Acism Software Pvt Ltd.
7
More on Tasks
• Anyone on its kommbox may edit any field of the task, by specifying a reason.
•
This edit history is shown in the task log.
• Planned effort is optional.
•
Brings clarity to the assignee(s) about the expectations of the assigner.
• 3 kinds of task issues are automatically identified, and shown as task
indicators:
•
Late Task: one which has overshot its due date
•
Delayed Task: one whose due date has not passed but is most likely to be late
•
Effort Overrun: task burning much more effort than planned

8. © Acism Software Pvt Ltd.
8
Discussion
• A discussion is a collection of
messages pertaining to a single
topic (conversation).
• Any kommbox user may reply in
a discussion or like a message.
• Every message has a mood
indicated by a colour. The user
adding a message sets it.
•
Green – All is well, the default
•
Red – I am upset – indicator of an
issue
•
Yellow – Potential issue,
something between green and red

9. © Acism Software Pvt Ltd.
9
More on Discussions
• Discussions serve as a quick way to assess the mood of the
message sender without reading the message.
• The Message mood is rolled up to the Discussion level
•
Discussion inherits the mood of the latest message within it,
indicating the latest mood of the discussion.
•
Discussion would keep changing its mood as messages with
different moods are added to it.
•
Serves as a quick way to assess the present status of a Discussion

10. © Acism Software Pvt Ltd.
10
Attachments
Consolidated
view of
attachments
across tasks and
messages

11. © Acism Software Pvt Ltd.
11
Email Notifications, Daily / Weekly Reports
• By default, Kommbox sends emails sparingly
•
User creation
•
Assignment to a kommbox
•
Task due alert
• Users can switch on/off most email notifications from “My Profile” view
•
Instant alerts (important or all)
•
Daily Digest: a single email that summarizes daily updates
•
Weekly Digest: a single email sent on Saturday night that summarizes weekly updates
• The Daily Digest and Weekly Digest serve as email reports
•
So that any time that needs to be spent in preparing such reports is spared.
•
A user opts to pull such reports, without having to ask anyone else to.

12. © Acism Software Pvt Ltd.
12
Dashboard
• Meant as the
starting page
• Vital information
that is relevant
to the user in top
boxes
• All updates are
customized to a
user

13. © Acism Software Pvt Ltd.
13
Analytics
• Analytics
•
Account-wise
•
User-wise
•
Kommbox-wise
• Analytics makes
available some key
statistics about the
business and people
which are hitherto
hidden.
• Can be used in
decision making

14. © Acism Software Pvt Ltd.
14
Account Admin & Kommbox Admin
• Account Admin
•
The user who signs up to create a new Kommbox account by default becomes Account
Admin.
•
Account admin has the rights to manage add/edit/delete kommboxes and users. Account
admin can also close/open a kommbox.
•
Account admin also manages the account info, such as the company name and logo.
•
An account admin may make another user the Account admin.
• Kommbox Admin
•
The Account Admin may designate a user assigned to a kommbox as the Kommbox Admin.
•
A Kommbox Admin has control over the messages and tasks within that kommbox.

15. © Acism Software Pvt Ltd.
15
Advanced Features
• User Roles
•
When a user is assigned to a kommbox (by an Account admin), a role needs to be specified. New roles
can be created on the fly.
•
The user is given a default role at creation time. By default, this is the role they play in all kommboxes.
• Private Messages
•
At times, one needs to add some message which is supposed to be seen only by internal users, or only
by some users in a specific role. Those can be created as Private Messages.
• Mail-linked kommbox (experimental)
•
Set up Kommbox to receive all inbound email for a specific email id (such as
support@yourcompany.com), so that those are also tracked in Kommbox.
•
Configure rules to choose which discussion within which kommbox gets appended when such an
email is received.

16. © Acism Software Pvt Ltd.
16
Testimonial
From Nikhil Arni, AVP Programs and PMO, PMI Pune Deccan India Chapter

17. © Acism Software Pvt Ltd.
17
Next Steps
Acism Software Private Limited, India
- Web: http://acism.com
- Email: sales@acism.com
Follow us:
- Twitter: @acism
- Facebook: facebook.com/kommbox
Visit us at https://acism.com/kommbox
and get started right away!