SlideShare a Scribd company logo
A Collaborative Technical
Support Service
What is KnowledgePoint?
● Online Q&A platform for humanitarian and
development workers worldwide
● Knowledge management tool
● 150+ Technical Experts
KnowledgePoint
● Anyone can ask or answer a question
● Registering is free
● The website is optimised for low-bandwidth
internet
KnowledgePoint
A collaborative helpdesk for the humanitarian
sector and a growing network of users
Cross-organisational, cross-sectoral, and
adaptable to individual needs online platform
What makes
KnowledgePoint unique?
● 48 hour response target
● Range of sector expertise:
○ From WASH, public health, shelter, construction
to logistics and alternative energy
● Q & A focused
● Public access
● Private groups option
● Developed by development sector organizations,
not owned by large cloud companies
Usage / Reach
● 105,000 users cumulative
● 4,000 page views per month
● 183 countries
● Growing mobile use
Helping Organisations
Answer Questions Together
The Goal
To be the “go-to” peer-to-peer knowledge network
for WASH, Shelter, Health, Nutrition for
development and humanitarian contexts
Increase knowledge sharing within and between
organizations
The Plans
Re-build the platform:
● Even more user-friendly
● Integrate in organizations’ existing systems
(e.g. SharePoint)
● Mobile offline
● Offer the platform for private/internal groups
to organizations
www.knowledgepoint.org

More Related Content

What's hot

Digital capabilities for research
Digital capabilities for research Digital capabilities for research
Digital capabilities for research
Jisc
 
Supporting innovation for age-friendly environments
Supporting innovation for age-friendly environmentsSupporting innovation for age-friendly environments
Supporting innovation for age-friendly environments
Haivisio CSA project
 
RoRILaunch 6 PARTNERSHIPS Duhaney
RoRILaunch 6 PARTNERSHIPS DuhaneyRoRILaunch 6 PARTNERSHIPS Duhaney
RoRILaunch 6 PARTNERSHIPS Duhaney
RoRInstitute
 
Fish Innovation Platform Zambia_GIZ project
Fish Innovation Platform Zambia_GIZ projectFish Innovation Platform Zambia_GIZ project
Fish Innovation Platform Zambia_GIZ project
Netsayi Noris Mudege
 
ICT4D Seminar Uni Köln 20.02.16
ICT4D Seminar Uni Köln 20.02.16ICT4D Seminar Uni Köln 20.02.16
ICT4D Seminar Uni Köln 20.02.16
Benita Rowe
 
Approaches to knowledge packaging and dissemination.
Approaches to knowledge packaging and dissemination.Approaches to knowledge packaging and dissemination.
Approaches to knowledge packaging and dissemination.
ICARDA
 
Enabling a Connected Education Ecosystem
Enabling a Connected Education EcosystemEnabling a Connected Education Ecosystem
Enabling a Connected Education Ecosystem
WSO2
 
Sw webinar best of_08-09-14
Sw webinar best of_08-09-14Sw webinar best of_08-09-14
Sw webinar best of_08-09-14
InvolveFoundation
 
Emergenci Wiki
Emergenci WikiEmergenci Wiki
Emergenci Wiki
Connie White
 
Zapnito - be the destination for expertise
Zapnito - be the destination for expertiseZapnito - be the destination for expertise
Zapnito - be the destination for expertise
Maxwell Inchcoombe
 
Strategies for supporting collaborations and building relationships for openi...
Strategies for supporting collaborations and building relationships for openi...Strategies for supporting collaborations and building relationships for openi...
Strategies for supporting collaborations and building relationships for openi...
godanSec
 

What's hot (11)

Digital capabilities for research
Digital capabilities for research Digital capabilities for research
Digital capabilities for research
 
Supporting innovation for age-friendly environments
Supporting innovation for age-friendly environmentsSupporting innovation for age-friendly environments
Supporting innovation for age-friendly environments
 
RoRILaunch 6 PARTNERSHIPS Duhaney
RoRILaunch 6 PARTNERSHIPS DuhaneyRoRILaunch 6 PARTNERSHIPS Duhaney
RoRILaunch 6 PARTNERSHIPS Duhaney
 
Fish Innovation Platform Zambia_GIZ project
Fish Innovation Platform Zambia_GIZ projectFish Innovation Platform Zambia_GIZ project
Fish Innovation Platform Zambia_GIZ project
 
ICT4D Seminar Uni Köln 20.02.16
ICT4D Seminar Uni Köln 20.02.16ICT4D Seminar Uni Köln 20.02.16
ICT4D Seminar Uni Köln 20.02.16
 
Approaches to knowledge packaging and dissemination.
Approaches to knowledge packaging and dissemination.Approaches to knowledge packaging and dissemination.
Approaches to knowledge packaging and dissemination.
 
Enabling a Connected Education Ecosystem
Enabling a Connected Education EcosystemEnabling a Connected Education Ecosystem
Enabling a Connected Education Ecosystem
 
Sw webinar best of_08-09-14
Sw webinar best of_08-09-14Sw webinar best of_08-09-14
Sw webinar best of_08-09-14
 
Emergenci Wiki
Emergenci WikiEmergenci Wiki
Emergenci Wiki
 
Zapnito - be the destination for expertise
Zapnito - be the destination for expertiseZapnito - be the destination for expertise
Zapnito - be the destination for expertise
 
Strategies for supporting collaborations and building relationships for openi...
Strategies for supporting collaborations and building relationships for openi...Strategies for supporting collaborations and building relationships for openi...
Strategies for supporting collaborations and building relationships for openi...
 

Similar to KnowledgePoint : a collaborative technical support service

Knowledge Hub: Social intranet | Liz Copeland
Knowledge Hub: Social intranet | Liz CopelandKnowledge Hub: Social intranet | Liz Copeland
Knowledge Hub: Social intranet | Liz Copeland
Department for Communities and Local Government Local Digital Campaign
 
Knowledge Hub: Work socially, work smarter | Liz Copeland
Knowledge Hub: Work socially, work smarter | Liz CopelandKnowledge Hub: Work socially, work smarter | Liz Copeland
Knowledge Hub: Work socially, work smarter | Liz Copeland
Department for Communities and Local Government Local Digital Campaign
 
eSociety solutions
eSociety solutionseSociety solutions
eSociety solutions
Ana Ristevska
 
How PIH Is Using Office 365 to Improve Global Collaboration
How PIH Is Using Office 365 to Improve Global CollaborationHow PIH Is Using Office 365 to Improve Global Collaboration
How PIH Is Using Office 365 to Improve Global Collaboration
Perficient, Inc.
 
Legacy health june 19th - powerpoint
Legacy health   june 19th - powerpointLegacy health   june 19th - powerpoint
Legacy health june 19th - powerpoint
carehubs
 
PROPOSAL Use of the Internet.DOC
PROPOSAL Use of the Internet.DOCPROPOSAL Use of the Internet.DOC
PROPOSAL Use of the Internet.DOC
Shane Bruce
 
Disaster Management Systems: Building Capacity for Developing Countries and ...
Disaster Management Systems: Building Capacity  for Developing Countries and ...Disaster Management Systems: Building Capacity  for Developing Countries and ...
Disaster Management Systems: Building Capacity for Developing Countries and ...
Connie White
 
Nonprofit Marketing in the Digital Age 2013 - by Thomas Harpointner
Nonprofit Marketing in the Digital Age 2013 - by Thomas HarpointnerNonprofit Marketing in the Digital Age 2013 - by Thomas Harpointner
Nonprofit Marketing in the Digital Age 2013 - by Thomas Harpointner
Thomas Harpointner ♘
 
Digital Technology Supercluster Associate Information
Digital Technology Supercluster Associate InformationDigital Technology Supercluster Associate Information
Digital Technology Supercluster Associate Information
Francesca McDowell
 
Product management for open source software - Nandini Ravi and Gurpreet Luthra
Product management for open source software - Nandini Ravi and Gurpreet LuthraProduct management for open source software - Nandini Ravi and Gurpreet Luthra
Product management for open source software - Nandini Ravi and Gurpreet Luthra
baconfblr
 
NetHope_1P_GetKnowNH_052115_p
NetHope_1P_GetKnowNH_052115_pNetHope_1P_GetKnowNH_052115_p
NetHope_1P_GetKnowNH_052115_p
Joshua Holland
 
Eldis 20th Anniversary Workshop 2016: Neil Pakenham-Walsh and Ivan Kulis
Eldis 20th Anniversary Workshop 2016: Neil Pakenham-Walsh and Ivan KulisEldis 20th Anniversary Workshop 2016: Neil Pakenham-Walsh and Ivan Kulis
Eldis 20th Anniversary Workshop 2016: Neil Pakenham-Walsh and Ivan Kulis
IDS Knowledge Services
 
Communities of Practice - Increasing inclusiveness, value and collaboration? ...
Communities of Practice - Increasing inclusiveness, value and collaboration? ...Communities of Practice - Increasing inclusiveness, value and collaboration? ...
Communities of Practice - Increasing inclusiveness, value and collaboration? ...
Dgroups Foundation
 
Powerline - Overview and Highlights
Powerline - Overview and HighlightsPowerline - Overview and Highlights
Powerline - Overview and Highlights
Jesse Chen
 
Business case for deploying online collaboration across organisational bounda...
Business case for deploying online collaboration across organisational bounda...Business case for deploying online collaboration across organisational bounda...
Business case for deploying online collaboration across organisational bounda...
David Terrar
 
Collaborate to innovate master class full presentation
Collaborate to innovate master class full presentationCollaborate to innovate master class full presentation
Collaborate to innovate master class full presentation
Chewittdean
 
Humancredit 10 SLIDES EN
Humancredit 10 SLIDES ENHumancredit 10 SLIDES EN
Humancredit 10 SLIDES EN
Georgi Musev
 
Open Source as an Instrument of Public Policy - Presented by Brian Behlendor
Open Source as an Instrument of Public Policy - Presented by Brian BehlendorOpen Source as an Instrument of Public Policy - Presented by Brian Behlendor
Open Source as an Instrument of Public Policy - Presented by Brian Behlendor
Acquia
 
Supporting Innovation in Medical Technology Enterprises
Supporting Innovation in Medical Technology Enterprises Supporting Innovation in Medical Technology Enterprises
Supporting Innovation in Medical Technology Enterprises
Health Innovation Wessex
 
Digital tools for change and engament workshop
Digital tools for change and engament workshopDigital tools for change and engament workshop
Digital tools for change and engament workshop
View Strategic PLC
 

Similar to KnowledgePoint : a collaborative technical support service (20)

Knowledge Hub: Social intranet | Liz Copeland
Knowledge Hub: Social intranet | Liz CopelandKnowledge Hub: Social intranet | Liz Copeland
Knowledge Hub: Social intranet | Liz Copeland
 
Knowledge Hub: Work socially, work smarter | Liz Copeland
Knowledge Hub: Work socially, work smarter | Liz CopelandKnowledge Hub: Work socially, work smarter | Liz Copeland
Knowledge Hub: Work socially, work smarter | Liz Copeland
 
eSociety solutions
eSociety solutionseSociety solutions
eSociety solutions
 
How PIH Is Using Office 365 to Improve Global Collaboration
How PIH Is Using Office 365 to Improve Global CollaborationHow PIH Is Using Office 365 to Improve Global Collaboration
How PIH Is Using Office 365 to Improve Global Collaboration
 
Legacy health june 19th - powerpoint
Legacy health   june 19th - powerpointLegacy health   june 19th - powerpoint
Legacy health june 19th - powerpoint
 
PROPOSAL Use of the Internet.DOC
PROPOSAL Use of the Internet.DOCPROPOSAL Use of the Internet.DOC
PROPOSAL Use of the Internet.DOC
 
Disaster Management Systems: Building Capacity for Developing Countries and ...
Disaster Management Systems: Building Capacity  for Developing Countries and ...Disaster Management Systems: Building Capacity  for Developing Countries and ...
Disaster Management Systems: Building Capacity for Developing Countries and ...
 
Nonprofit Marketing in the Digital Age 2013 - by Thomas Harpointner
Nonprofit Marketing in the Digital Age 2013 - by Thomas HarpointnerNonprofit Marketing in the Digital Age 2013 - by Thomas Harpointner
Nonprofit Marketing in the Digital Age 2013 - by Thomas Harpointner
 
Digital Technology Supercluster Associate Information
Digital Technology Supercluster Associate InformationDigital Technology Supercluster Associate Information
Digital Technology Supercluster Associate Information
 
Product management for open source software - Nandini Ravi and Gurpreet Luthra
Product management for open source software - Nandini Ravi and Gurpreet LuthraProduct management for open source software - Nandini Ravi and Gurpreet Luthra
Product management for open source software - Nandini Ravi and Gurpreet Luthra
 
NetHope_1P_GetKnowNH_052115_p
NetHope_1P_GetKnowNH_052115_pNetHope_1P_GetKnowNH_052115_p
NetHope_1P_GetKnowNH_052115_p
 
Eldis 20th Anniversary Workshop 2016: Neil Pakenham-Walsh and Ivan Kulis
Eldis 20th Anniversary Workshop 2016: Neil Pakenham-Walsh and Ivan KulisEldis 20th Anniversary Workshop 2016: Neil Pakenham-Walsh and Ivan Kulis
Eldis 20th Anniversary Workshop 2016: Neil Pakenham-Walsh and Ivan Kulis
 
Communities of Practice - Increasing inclusiveness, value and collaboration? ...
Communities of Practice - Increasing inclusiveness, value and collaboration? ...Communities of Practice - Increasing inclusiveness, value and collaboration? ...
Communities of Practice - Increasing inclusiveness, value and collaboration? ...
 
Powerline - Overview and Highlights
Powerline - Overview and HighlightsPowerline - Overview and Highlights
Powerline - Overview and Highlights
 
Business case for deploying online collaboration across organisational bounda...
Business case for deploying online collaboration across organisational bounda...Business case for deploying online collaboration across organisational bounda...
Business case for deploying online collaboration across organisational bounda...
 
Collaborate to innovate master class full presentation
Collaborate to innovate master class full presentationCollaborate to innovate master class full presentation
Collaborate to innovate master class full presentation
 
Humancredit 10 SLIDES EN
Humancredit 10 SLIDES ENHumancredit 10 SLIDES EN
Humancredit 10 SLIDES EN
 
Open Source as an Instrument of Public Policy - Presented by Brian Behlendor
Open Source as an Instrument of Public Policy - Presented by Brian BehlendorOpen Source as an Instrument of Public Policy - Presented by Brian Behlendor
Open Source as an Instrument of Public Policy - Presented by Brian Behlendor
 
Supporting Innovation in Medical Technology Enterprises
Supporting Innovation in Medical Technology Enterprises Supporting Innovation in Medical Technology Enterprises
Supporting Innovation in Medical Technology Enterprises
 
Digital tools for change and engament workshop
Digital tools for change and engament workshopDigital tools for change and engament workshop
Digital tools for change and engament workshop
 

More from IRC

Session Building from WASH to IWRM - photo gallery
Session Building from WASH to IWRM - photo gallerySession Building from WASH to IWRM - photo gallery
Session Building from WASH to IWRM - photo gallery
IRC
 
Photostory from Norton Town, Zimbabwe.pptx
Photostory from Norton Town, Zimbabwe.pptxPhotostory from Norton Town, Zimbabwe.pptx
Photostory from Norton Town, Zimbabwe.pptx
IRC
 
Climate Resilient Water Safety Plan Implementation
Climate Resilient Water Safety Plan ImplementationClimate Resilient Water Safety Plan Implementation
Climate Resilient Water Safety Plan Implementation
IRC
 
The concept of Climate Resilient WASH
The concept of Climate Resilient WASHThe concept of Climate Resilient WASH
The concept of Climate Resilient WASH
IRC
 
Overview of enabling environment and implementation of climate resilient WASH
Overview of enabling environment and implementation of climate resilient WASH Overview of enabling environment and implementation of climate resilient WASH
Overview of enabling environment and implementation of climate resilient WASH
IRC
 
Self-Supply made simple
Self-Supply made simple Self-Supply made simple
Self-Supply made simple
IRC
 
Self-Supply made simple
Self-Supply made simpleSelf-Supply made simple
Self-Supply made simple
IRC
 
Giving Tuesday 2020 - Don't Give, Take - NL
Giving Tuesday 2020 - Don't Give, Take - NLGiving Tuesday 2020 - Don't Give, Take - NL
Giving Tuesday 2020 - Don't Give, Take - NL
IRC
 
Giving Tuesday 2020 - Don't Give, Take
Giving Tuesday 2020 - Don't Give, TakeGiving Tuesday 2020 - Don't Give, Take
Giving Tuesday 2020 - Don't Give, Take
IRC
 
Webinar : Adapting your advocacy to COVID-19 health crisis
Webinar : Adapting your advocacy to COVID-19 health crisisWebinar : Adapting your advocacy to COVID-19 health crisis
Webinar : Adapting your advocacy to COVID-19 health crisis
IRC
 
Novel partnership between NWSC and Kabarole District to provide safe water to...
Novel partnership between NWSC and Kabarole District to provide safe water to...Novel partnership between NWSC and Kabarole District to provide safe water to...
Novel partnership between NWSC and Kabarole District to provide safe water to...
IRC
 
Conflict sensitivity support and tools
Conflict sensitivity support and toolsConflict sensitivity support and tools
Conflict sensitivity support and tools
IRC
 
Watershed Mali : strengthening civil society for sustainable WASH-IWRM in Mali
Watershed Mali : strengthening civil society for sustainable WASH-IWRM in MaliWatershed Mali : strengthening civil society for sustainable WASH-IWRM in Mali
Watershed Mali : strengthening civil society for sustainable WASH-IWRM in Mali
IRC
 
WASH systems strengthening in the Central African Republic
WASH systems strengthening in the Central African RepublicWASH systems strengthening in the Central African Republic
WASH systems strengthening in the Central African Republic
IRC
 
Finding the flow in fragile contexts : IWRM in Mali
Finding the flow in fragile contexts : IWRM in MaliFinding the flow in fragile contexts : IWRM in Mali
Finding the flow in fragile contexts : IWRM in Mali
IRC
 
Sanitation and hygiene sector trends
Sanitation and hygiene sector trendsSanitation and hygiene sector trends
Sanitation and hygiene sector trends
IRC
 
Social accountability : civil society and the human rights to water and sanit...
Social accountability : civil society and the human rights to water and sanit...Social accountability : civil society and the human rights to water and sanit...
Social accountability : civil society and the human rights to water and sanit...
IRC
 
Wash Debates: Looking at the role of civil society in achieving SDG 6 by 2030
Wash Debates: Looking at the role of civil society in achieving SDG 6 by 2030Wash Debates: Looking at the role of civil society in achieving SDG 6 by 2030
Wash Debates: Looking at the role of civil society in achieving SDG 6 by 2030
IRC
 
The end of the poldermodel? : the role of dissent in Dutch international wate...
The end of the poldermodel? : the role of dissent in Dutch international wate...The end of the poldermodel? : the role of dissent in Dutch international wate...
The end of the poldermodel? : the role of dissent in Dutch international wate...
IRC
 
Voice for Change Partnership : roles of CSOs in achieving SDG6
Voice for Change Partnership : roles of CSOs in achieving SDG6Voice for Change Partnership : roles of CSOs in achieving SDG6
Voice for Change Partnership : roles of CSOs in achieving SDG6
IRC
 

More from IRC (20)

Session Building from WASH to IWRM - photo gallery
Session Building from WASH to IWRM - photo gallerySession Building from WASH to IWRM - photo gallery
Session Building from WASH to IWRM - photo gallery
 
Photostory from Norton Town, Zimbabwe.pptx
Photostory from Norton Town, Zimbabwe.pptxPhotostory from Norton Town, Zimbabwe.pptx
Photostory from Norton Town, Zimbabwe.pptx
 
Climate Resilient Water Safety Plan Implementation
Climate Resilient Water Safety Plan ImplementationClimate Resilient Water Safety Plan Implementation
Climate Resilient Water Safety Plan Implementation
 
The concept of Climate Resilient WASH
The concept of Climate Resilient WASHThe concept of Climate Resilient WASH
The concept of Climate Resilient WASH
 
Overview of enabling environment and implementation of climate resilient WASH
Overview of enabling environment and implementation of climate resilient WASH Overview of enabling environment and implementation of climate resilient WASH
Overview of enabling environment and implementation of climate resilient WASH
 
Self-Supply made simple
Self-Supply made simple Self-Supply made simple
Self-Supply made simple
 
Self-Supply made simple
Self-Supply made simpleSelf-Supply made simple
Self-Supply made simple
 
Giving Tuesday 2020 - Don't Give, Take - NL
Giving Tuesday 2020 - Don't Give, Take - NLGiving Tuesday 2020 - Don't Give, Take - NL
Giving Tuesday 2020 - Don't Give, Take - NL
 
Giving Tuesday 2020 - Don't Give, Take
Giving Tuesday 2020 - Don't Give, TakeGiving Tuesday 2020 - Don't Give, Take
Giving Tuesday 2020 - Don't Give, Take
 
Webinar : Adapting your advocacy to COVID-19 health crisis
Webinar : Adapting your advocacy to COVID-19 health crisisWebinar : Adapting your advocacy to COVID-19 health crisis
Webinar : Adapting your advocacy to COVID-19 health crisis
 
Novel partnership between NWSC and Kabarole District to provide safe water to...
Novel partnership between NWSC and Kabarole District to provide safe water to...Novel partnership between NWSC and Kabarole District to provide safe water to...
Novel partnership between NWSC and Kabarole District to provide safe water to...
 
Conflict sensitivity support and tools
Conflict sensitivity support and toolsConflict sensitivity support and tools
Conflict sensitivity support and tools
 
Watershed Mali : strengthening civil society for sustainable WASH-IWRM in Mali
Watershed Mali : strengthening civil society for sustainable WASH-IWRM in MaliWatershed Mali : strengthening civil society for sustainable WASH-IWRM in Mali
Watershed Mali : strengthening civil society for sustainable WASH-IWRM in Mali
 
WASH systems strengthening in the Central African Republic
WASH systems strengthening in the Central African RepublicWASH systems strengthening in the Central African Republic
WASH systems strengthening in the Central African Republic
 
Finding the flow in fragile contexts : IWRM in Mali
Finding the flow in fragile contexts : IWRM in MaliFinding the flow in fragile contexts : IWRM in Mali
Finding the flow in fragile contexts : IWRM in Mali
 
Sanitation and hygiene sector trends
Sanitation and hygiene sector trendsSanitation and hygiene sector trends
Sanitation and hygiene sector trends
 
Social accountability : civil society and the human rights to water and sanit...
Social accountability : civil society and the human rights to water and sanit...Social accountability : civil society and the human rights to water and sanit...
Social accountability : civil society and the human rights to water and sanit...
 
Wash Debates: Looking at the role of civil society in achieving SDG 6 by 2030
Wash Debates: Looking at the role of civil society in achieving SDG 6 by 2030Wash Debates: Looking at the role of civil society in achieving SDG 6 by 2030
Wash Debates: Looking at the role of civil society in achieving SDG 6 by 2030
 
The end of the poldermodel? : the role of dissent in Dutch international wate...
The end of the poldermodel? : the role of dissent in Dutch international wate...The end of the poldermodel? : the role of dissent in Dutch international wate...
The end of the poldermodel? : the role of dissent in Dutch international wate...
 
Voice for Change Partnership : roles of CSOs in achieving SDG6
Voice for Change Partnership : roles of CSOs in achieving SDG6Voice for Change Partnership : roles of CSOs in achieving SDG6
Voice for Change Partnership : roles of CSOs in achieving SDG6
 

Recently uploaded

一比一原版新西兰林肯大学毕业证(Lincoln毕业证书)学历如何办理
一比一原版新西兰林肯大学毕业证(Lincoln毕业证书)学历如何办理一比一原版新西兰林肯大学毕业证(Lincoln毕业证书)学历如何办理
一比一原版新西兰林肯大学毕业证(Lincoln毕业证书)学历如何办理
thezot
 
Honeypots Unveiled: Proactive Defense Tactics for Cyber Security, Phoenix Sum...
Honeypots Unveiled: Proactive Defense Tactics for Cyber Security, Phoenix Sum...Honeypots Unveiled: Proactive Defense Tactics for Cyber Security, Phoenix Sum...
Honeypots Unveiled: Proactive Defense Tactics for Cyber Security, Phoenix Sum...
APNIC
 
cyber crime.pptx..........................
cyber crime.pptx..........................cyber crime.pptx..........................
cyber crime.pptx..........................
GNAMBIKARAO
 
快速办理(Vic毕业证书)惠灵顿维多利亚大学毕业证完成信一模一样
快速办理(Vic毕业证书)惠灵顿维多利亚大学毕业证完成信一模一样快速办理(Vic毕业证书)惠灵顿维多利亚大学毕业证完成信一模一样
快速办理(Vic毕业证书)惠灵顿维多利亚大学毕业证完成信一模一样
3a0sd7z3
 
一比一原版(uc毕业证书)加拿大卡尔加里大学毕业证如何办理
一比一原版(uc毕业证书)加拿大卡尔加里大学毕业证如何办理一比一原版(uc毕业证书)加拿大卡尔加里大学毕业证如何办理
一比一原版(uc毕业证书)加拿大卡尔加里大学毕业证如何办理
dtagbe
 
HijackLoader Evolution: Interactive Process Hollowing
HijackLoader Evolution: Interactive Process HollowingHijackLoader Evolution: Interactive Process Hollowing
HijackLoader Evolution: Interactive Process Hollowing
Donato Onofri
 
快速办理(新加坡SMU毕业证书)新加坡管理大学毕业证文凭证书一模一样
快速办理(新加坡SMU毕业证书)新加坡管理大学毕业证文凭证书一模一样快速办理(新加坡SMU毕业证书)新加坡管理大学毕业证文凭证书一模一样
快速办理(新加坡SMU毕业证书)新加坡管理大学毕业证文凭证书一模一样
3a0sd7z3
 
Bengaluru Dreamin' 24 - Personal Branding
Bengaluru Dreamin' 24 - Personal BrandingBengaluru Dreamin' 24 - Personal Branding
Bengaluru Dreamin' 24 - Personal Branding
Tarandeep Singh
 
How to make a complaint to the police for Social Media Fraud.pdf
How to make a complaint to the police for Social Media Fraud.pdfHow to make a complaint to the police for Social Media Fraud.pdf
How to make a complaint to the police for Social Media Fraud.pdf
Infosec train
 
怎么办理(umiami毕业证书)美国迈阿密大学毕业证文凭证书实拍图原版一模一样
怎么办理(umiami毕业证书)美国迈阿密大学毕业证文凭证书实拍图原版一模一样怎么办理(umiami毕业证书)美国迈阿密大学毕业证文凭证书实拍图原版一模一样
怎么办理(umiami毕业证书)美国迈阿密大学毕业证文凭证书实拍图原版一模一样
rtunex8r
 
Securing BGP: Operational Strategies and Best Practices for Network Defenders...
Securing BGP: Operational Strategies and Best Practices for Network Defenders...Securing BGP: Operational Strategies and Best Practices for Network Defenders...
Securing BGP: Operational Strategies and Best Practices for Network Defenders...
APNIC
 

Recently uploaded (11)

一比一原版新西兰林肯大学毕业证(Lincoln毕业证书)学历如何办理
一比一原版新西兰林肯大学毕业证(Lincoln毕业证书)学历如何办理一比一原版新西兰林肯大学毕业证(Lincoln毕业证书)学历如何办理
一比一原版新西兰林肯大学毕业证(Lincoln毕业证书)学历如何办理
 
Honeypots Unveiled: Proactive Defense Tactics for Cyber Security, Phoenix Sum...
Honeypots Unveiled: Proactive Defense Tactics for Cyber Security, Phoenix Sum...Honeypots Unveiled: Proactive Defense Tactics for Cyber Security, Phoenix Sum...
Honeypots Unveiled: Proactive Defense Tactics for Cyber Security, Phoenix Sum...
 
cyber crime.pptx..........................
cyber crime.pptx..........................cyber crime.pptx..........................
cyber crime.pptx..........................
 
快速办理(Vic毕业证书)惠灵顿维多利亚大学毕业证完成信一模一样
快速办理(Vic毕业证书)惠灵顿维多利亚大学毕业证完成信一模一样快速办理(Vic毕业证书)惠灵顿维多利亚大学毕业证完成信一模一样
快速办理(Vic毕业证书)惠灵顿维多利亚大学毕业证完成信一模一样
 
一比一原版(uc毕业证书)加拿大卡尔加里大学毕业证如何办理
一比一原版(uc毕业证书)加拿大卡尔加里大学毕业证如何办理一比一原版(uc毕业证书)加拿大卡尔加里大学毕业证如何办理
一比一原版(uc毕业证书)加拿大卡尔加里大学毕业证如何办理
 
HijackLoader Evolution: Interactive Process Hollowing
HijackLoader Evolution: Interactive Process HollowingHijackLoader Evolution: Interactive Process Hollowing
HijackLoader Evolution: Interactive Process Hollowing
 
快速办理(新加坡SMU毕业证书)新加坡管理大学毕业证文凭证书一模一样
快速办理(新加坡SMU毕业证书)新加坡管理大学毕业证文凭证书一模一样快速办理(新加坡SMU毕业证书)新加坡管理大学毕业证文凭证书一模一样
快速办理(新加坡SMU毕业证书)新加坡管理大学毕业证文凭证书一模一样
 
Bengaluru Dreamin' 24 - Personal Branding
Bengaluru Dreamin' 24 - Personal BrandingBengaluru Dreamin' 24 - Personal Branding
Bengaluru Dreamin' 24 - Personal Branding
 
How to make a complaint to the police for Social Media Fraud.pdf
How to make a complaint to the police for Social Media Fraud.pdfHow to make a complaint to the police for Social Media Fraud.pdf
How to make a complaint to the police for Social Media Fraud.pdf
 
怎么办理(umiami毕业证书)美国迈阿密大学毕业证文凭证书实拍图原版一模一样
怎么办理(umiami毕业证书)美国迈阿密大学毕业证文凭证书实拍图原版一模一样怎么办理(umiami毕业证书)美国迈阿密大学毕业证文凭证书实拍图原版一模一样
怎么办理(umiami毕业证书)美国迈阿密大学毕业证文凭证书实拍图原版一模一样
 
Securing BGP: Operational Strategies and Best Practices for Network Defenders...
Securing BGP: Operational Strategies and Best Practices for Network Defenders...Securing BGP: Operational Strategies and Best Practices for Network Defenders...
Securing BGP: Operational Strategies and Best Practices for Network Defenders...
 

KnowledgePoint : a collaborative technical support service

  • 2. What is KnowledgePoint? ● Online Q&A platform for humanitarian and development workers worldwide ● Knowledge management tool ● 150+ Technical Experts
  • 3. KnowledgePoint ● Anyone can ask or answer a question ● Registering is free ● The website is optimised for low-bandwidth internet
  • 4. KnowledgePoint A collaborative helpdesk for the humanitarian sector and a growing network of users Cross-organisational, cross-sectoral, and adaptable to individual needs online platform
  • 5. What makes KnowledgePoint unique? ● 48 hour response target ● Range of sector expertise: ○ From WASH, public health, shelter, construction to logistics and alternative energy ● Q & A focused ● Public access ● Private groups option ● Developed by development sector organizations, not owned by large cloud companies
  • 6. Usage / Reach ● 105,000 users cumulative ● 4,000 page views per month ● 183 countries ● Growing mobile use
  • 8. The Goal To be the “go-to” peer-to-peer knowledge network for WASH, Shelter, Health, Nutrition for development and humanitarian contexts Increase knowledge sharing within and between organizations
  • 9. The Plans Re-build the platform: ● Even more user-friendly ● Integrate in organizations’ existing systems (e.g. SharePoint) ● Mobile offline ● Offer the platform for private/internal groups to organizations