Knowledge management is the process of creating, sharing, using and managing knowledge and information within an organization. It aims to help organizations achieve their objectives by making the best use of knowledge. The business world is changing rapidly due to factors like new technology, increased regulation, and the impact of mental illness in the workplace. This is having a huge effect on the HR profession. Virtual organizations require employees who can work independently and communicate effectively, as work is done remotely without long-term stability. HR plays a key role in selecting qualified candidates for virtual teams and providing training to ensure their success.

1. Tushar Bangani
Sagar Ganeshkar

3. The fact or condition of knowing something with
familiarity gained through experience or association

7. Knowledge management (KM) is the process of
creating, sharing, using and managing the knowledge and
information of an organization. It refers to a
multidisciplinary approach to achieving organisational
objectives by making the best use of knowledge.

14. The business world is changing at bullet-train speed
technology, the global economy, increasing regulatory
scrutiny, the looming talent crisis, the recognition that
mental illness is dramatically affecting the workplace. All
these are having a huge impact on HR profession.

18. Virtual organization and HR trends
1. Recruitment is conducted under time pressure and
requires high performance expectations.
2. Both human capital (knowing one’s job) and social
capital (knowing each other) become linked.
3. Social relationships do not require much stability.
4. Workplace is variable because there is high need for
readiness to be mobilized at any moment.
5. Value of idleness is shown in terms of learning by
watching what others do.
6. Master apprentice relationships and craft based
learning become significant.

19. The major HR issues involved in a
Virtual Organization are
 Job is of short term. This requires virtual organizations a
heavy investment to create systems and staffing structures.
 The employee selection is a very crucial area in virtual
organization. The reason being people have to work in a
virtual set up. Hence, there are certain requirements need
to be met to work in virtual organizations.
The important ones are:
1. Self-guided and motivated because employees are left to ‘do
their own thing’
2. Knowledgeable about the organizational procedures
3. An effective communicator
4. Adaptable
5. Familiarity with the job
6. Result-oriented

20. Conclusion
Virtual teams have a promising future in organizations seeking to
leverage the strengths of their globally dispersed workforces.
Successful virtual teams can increase productivity, lower
operating costs and speed the time to market. Virtual team
member and leaders, however, face unique challenges when
compared with conventional work teams. HR and talent
management professionals can foster the success of virtual
teams in their organizations by:
1. Participating in the selection process of virtual team members
and leaders by assessing virtual team fit.
2. Ensuring the selection of virtual leaders who possess the right
combination of communication skills and business acumen.
3. Offering training programs designed to keep virtual teams up-
to-date with the appropriate technology and to fill identified
skill gaps.