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Knight - Resume
- 1. 1 Wendy M. Knight Wendyk727@gmail.com (978)375-5139 Education M.Ed. Higher Education in Student Affairs Degree Anticipated 2014 Salem State University, Salem, MA GPA: 3.78 B. S., Business Administration 2010 Salem State University, Salem, MA Professional Experience Enrollment Management & Office of Veterans’ Affairs January 2014 – Present Salem State University Practicum Student  researching best practices regarding policies and procedures for diversity and veterans’ issues  research student development theory in respects to veteran college students  compile data and report it to the Director of Enrollment Management and Office of Veterans’ Affairs Retention Services September 2013 – December 2013 Salem State University Practicum Student  collaborated with multiple university departments for the RegPREP event  implemented and assessed RegPREP program for Salem State University administrators  developed recommendations based on assessment of RegPREP  maintained inventory, tracking, and confirmation of prize distribution within student population  assisted in coordination and training of student volunteer group  edited and confirmed information for publications of university processes  involved in university initiative to increase student retention  supported the Enrollment Services and Veterans’ Affairs Office general office operation Bursar Office Accountant IV May 1997 - Present Salem State University  supervise work-study students in daily activity, including planning and assigning work  authorizes and processes Financial Aid disbursements in compliance with Federal and state regulations  manage the student account refund process, over six million dollars per semester  administer all third-party billing pertaining to student accounts
- 2. 2  manage multipleoutside agency billing systems in order to invoice and receive payment  oversee multiple spreadsheets for the recording of outside scholarships, third- party invoicing, and all third party student account review, research, and resolve student account issues  prioritize and complete multiple tasks within mandatory project deadlines Financial Aid Office May 1995 – May 1997 Clerk III Salem State University  worked with the students and parents of students of the university with all their financial aid inquires  maintained all the data entry and filing for the students at the university who applied for financial aid  adhered to time sensitive materials and the policies and principles of the Financial Aid Office and the federally and state regulated policies  knowledge of federal and state financial aid and the application process; and  supervised multiple work-study students Professional Organizations Member of National Association of Student Personnel Administration (NASPA) Member of National Academic Advising Association (NACADA) Member of American College Personnel Association (ACPA) Presentations “Understanding the Student Loan Debt Students Accumulate in College,” Faculty and Graduate Research Day, Salem State University, May 2014 Achievements Member of Phi Theta Kappa, a nationally recognized national honors society for all two year colleges Veteran’s Representative Search committee member September 2011 – December 2011 Volunteer Member of the Salem State University Civic Engagement Committee and the Civic Engagement Hall of Fame from 2009 – present City of Peabody Massachusetts Parent Advisory Committee 2006-2010 Volunteer award from City of Peabody Massachusetts School Committee for service to the school for years 2006 – 2013 .