Dive in to the social media metrics behind KFC Arabia's incredible social media presence. See the strategies that drove audience engagement, the content that outperformed everything else and how KFC Arabia handles over 415,878 followers on Twitter.
QSR's Social Media Report In The Middle East For Q4 2015Unmetric
Take a deep dive into the social media habits of top QSR brands in the Middle East on Facebook.
See how popular chains like Dunkin' Donuts, Nando's, McDonald's,Starbucks used campaigns and engaging content to build brand awareness and connect with their audiences.
Samsung Home Appliances Social Media Report For Q4 2015Unmetric
Samsung Home Appliances has an excellent presence on social media. Unmetric took a deep dive look at some of the numbers behind the content the brand produces to glean insights about what makes it such a popular brand with its audience.
Royal Enfield India Social Media Analysis Q4 2015Unmetric
Dive in to the social media metrics behind Royal Enfield's incredible social media presence. See the strategies that drove audience engagement, the content that outperformed everything else and how Royal Enfield engages over 39,655
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Honda performed well on social media between October and December 2015, adding over 3.8 million new Facebook fans and over 40,000 new Twitter followers. Posts about new vehicle launches engaged Facebook users best, while a Christmas hashtag engaged Twitter users most. Honda responded to a high percentage of user posts and comments across both platforms.
Unmetric took a deep dive look at some of the numbers behind the content the brand produces to glean insights about what makes Reese's such a popular brand with its audience.
See what strategies drove audience engagement.
Bajaj Pulsar India Social Media Analysis Q4 2015Unmetric
Have a look at the social media metrics behind Bajaj Pulsar's incredible social media efforts. See the strategies that drove audience engagement and the brand content that outperformed all others.
Top Lingerie Brands On Social Media Q4 2015Unmetric
Dive deep into the social media metrics behind the top Lingerie brands' incredible social media performance and see the strategies that drove audience engagement and the content that outperformed everything else.
Take a deep dive in to the social media metrics behind Taco Bell's incredible social media presence. See the strategies that drove audience engagement, the content that outperformed everything else and how Taco Bell handles over 475,000 mentions on Twitter.
QSR's Social Media Report In The Middle East For Q4 2015Unmetric
Take a deep dive into the social media habits of top QSR brands in the Middle East on Facebook.
See how popular chains like Dunkin' Donuts, Nando's, McDonald's,Starbucks used campaigns and engaging content to build brand awareness and connect with their audiences.
Samsung Home Appliances Social Media Report For Q4 2015Unmetric
Samsung Home Appliances has an excellent presence on social media. Unmetric took a deep dive look at some of the numbers behind the content the brand produces to glean insights about what makes it such a popular brand with its audience.
Royal Enfield India Social Media Analysis Q4 2015Unmetric
Dive in to the social media metrics behind Royal Enfield's incredible social media presence. See the strategies that drove audience engagement, the content that outperformed everything else and how Royal Enfield engages over 39,655
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Honda performed well on social media between October and December 2015, adding over 3.8 million new Facebook fans and over 40,000 new Twitter followers. Posts about new vehicle launches engaged Facebook users best, while a Christmas hashtag engaged Twitter users most. Honda responded to a high percentage of user posts and comments across both platforms.
Unmetric took a deep dive look at some of the numbers behind the content the brand produces to glean insights about what makes Reese's such a popular brand with its audience.
See what strategies drove audience engagement.
Bajaj Pulsar India Social Media Analysis Q4 2015Unmetric
Have a look at the social media metrics behind Bajaj Pulsar's incredible social media efforts. See the strategies that drove audience engagement and the brand content that outperformed all others.
Top Lingerie Brands On Social Media Q4 2015Unmetric
Dive deep into the social media metrics behind the top Lingerie brands' incredible social media performance and see the strategies that drove audience engagement and the content that outperformed everything else.
Take a deep dive in to the social media metrics behind Taco Bell's incredible social media presence. See the strategies that drove audience engagement, the content that outperformed everything else and how Taco Bell handles over 475,000 mentions on Twitter.
Confectionery Brands On Social Media Q4 2015Unmetric
These confectionery brands have an excellent presence on social media with a highly engaged fan base interacting with their content. Unmetric took a deep dive look at some of the numbers behind the content the brands have produced to glean insights about what makes them popular with their respective audiences. See the strategies that drove audience engagement and the content that outperformed everything else.
Unmetric took a deep dive look at some of the numbers behind the content Cisco produces to glean insights about what makes the brand so popular with its audience. See what strategies drove audience engagement
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Caratlane has an excellent presence on social media. Unmetric took a deep dive look at some of the numbers behind the content the brand produces to glean insights about what makes it such a popular brand with its audience.
Take a deep dive into Sprite's social media efforts as it talks about lifestyle and new products to keep its fanbase engaged and thinking about the brand.
Xerox's social media performance was analyzed from October 1st to December 31st, 2015 across Facebook, Twitter, and other platforms. On Facebook, Xerox gained nearly 1,000 new fans and had an average engagement score of 73. The majority of Xerox's 198,000 Twitter followers are from worldwide. Hashtags like #workingbetter and #innovation engaged the most on Twitter, while posts with links engaged best on Facebook. Xerox responded to around 6% of mentions and replies on both platforms.
Social Media Report - Top Fast Food Brands July 1st - Aug 31stUnmetric
Benchmark the social media performance of Top Fast Food brands. Analyze which brands get better engagement and why. Access a variety of social media metrics in this report.
Top Jewellery Brands In India Social Media Comparison Q4 2015Unmetric
Venture deep in to the social media metrics behind the
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Suzuki Motorcycle India Social Media Analysis Q4 2015Unmetric
Unmetric took a deep dive look at some of the numbers behind the content Suzuki Motorcycle produces to glean insights about what makes the car maker such a popular brand with its audience. From content to campaigns, see what strategies drove audience engagement.
Venture deep in to the social media metrics behind Novartis' incredible social media presence. See the strategies that drove audience engagement and the content that outperformed everything else.
Comparison of Top Indian Jewellery Brands on Social MediaUnmetric
Take a deep dive into the social media habits of the top Indian jewellery brands like Tanishq, GRT Jewellers, Amrapali and Caratlane. See how these brands inspire their audiences around festivals and family events to drive engagement.
Social Media Report - NFL Teams July-AugustUnmetric
Evaluate the social media performance of the various NFL Teams. Find out how engaging your favorite team is, along with campaign intel and a bunch of other social media metrics.
Kalyan Jewellers Social Media Analysis Q4 2015Unmetric
Take a deep dive in to the social media metrics behind Kalyan Jewellers' incredible social media presence. See the strategies that drove audience engagement, the content that outperformed everything else and how Kalyan jewellers handles over 6,559 followers on Twitter.
Motorbike Brands In India Social Media Comparison Q4 2015Unmetric
This report analyzes the performance of major bike brands in India on social media from October 1st to December 31st, 2015. Bajaj Pulsar had the largest fan base of 1,680,168 fans while Honda 2 Wheelers India showed the highest fan growth of 24.82%. The report also finds that Bajaj Pulsar received the most user engagement in terms of likes, comments, and shares over this period.
TargetSummit Berlin - Twitter Ross SheilTargetSummit
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Social Media Report - Luxury Brands on FacebookUnmetric
Take a deep-dive into the social media performance of top luxury brands during the month of May 2016. Find the most engaging posts and a variety of social media metrics here.
This document outlines an architectural design portfolio from 2014-2016 that includes numerous fast food restaurant projects in Oman, UAE, Qatar, and Bahrain. The portfolio lists over 20 projects for KFC, Hardees, Pizza Hut, and other quick service restaurants. For each project, the document provides the location, completion date, and notes that the contribution was design, development, supervision, or some combination of those roles.
Confectionery Brands On Social Media Q4 2015Unmetric
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Caratlane has an excellent presence on social media. Unmetric took a deep dive look at some of the numbers behind the content the brand produces to glean insights about what makes it such a popular brand with its audience.
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Xerox's social media performance was analyzed from October 1st to December 31st, 2015 across Facebook, Twitter, and other platforms. On Facebook, Xerox gained nearly 1,000 new fans and had an average engagement score of 73. The majority of Xerox's 198,000 Twitter followers are from worldwide. Hashtags like #workingbetter and #innovation engaged the most on Twitter, while posts with links engaged best on Facebook. Xerox responded to around 6% of mentions and replies on both platforms.
Social Media Report - Top Fast Food Brands July 1st - Aug 31stUnmetric
Benchmark the social media performance of Top Fast Food brands. Analyze which brands get better engagement and why. Access a variety of social media metrics in this report.
Top Jewellery Brands In India Social Media Comparison Q4 2015Unmetric
Venture deep in to the social media metrics behind the
top Jewellery brands' (by Facebook fans) incredible social media presence. See the strategies that drove audience engagement and the content that outperformed everything else.
Suzuki Motorcycle India Social Media Analysis Q4 2015Unmetric
Unmetric took a deep dive look at some of the numbers behind the content Suzuki Motorcycle produces to glean insights about what makes the car maker such a popular brand with its audience. From content to campaigns, see what strategies drove audience engagement.
Venture deep in to the social media metrics behind Novartis' incredible social media presence. See the strategies that drove audience engagement and the content that outperformed everything else.
Comparison of Top Indian Jewellery Brands on Social MediaUnmetric
Take a deep dive into the social media habits of the top Indian jewellery brands like Tanishq, GRT Jewellers, Amrapali and Caratlane. See how these brands inspire their audiences around festivals and family events to drive engagement.
Social Media Report - NFL Teams July-AugustUnmetric
Evaluate the social media performance of the various NFL Teams. Find out how engaging your favorite team is, along with campaign intel and a bunch of other social media metrics.
Kalyan Jewellers Social Media Analysis Q4 2015Unmetric
Take a deep dive in to the social media metrics behind Kalyan Jewellers' incredible social media presence. See the strategies that drove audience engagement, the content that outperformed everything else and how Kalyan jewellers handles over 6,559 followers on Twitter.
Motorbike Brands In India Social Media Comparison Q4 2015Unmetric
This report analyzes the performance of major bike brands in India on social media from October 1st to December 31st, 2015. Bajaj Pulsar had the largest fan base of 1,680,168 fans while Honda 2 Wheelers India showed the highest fan growth of 24.82%. The report also finds that Bajaj Pulsar received the most user engagement in terms of likes, comments, and shares over this period.
TargetSummit Berlin - Twitter Ross SheilTargetSummit
This document discusses how Twitter can help marketers reach audiences, maintain everyday relevance, and provide engaging content. It highlights Twitter's ability to target large, engaged audiences across mobile, TV, and live moments. Key metrics show Twitter users are high engagers who are open to in-app purchases and installing apps. Live video and app cards are highlighted as engaging formats that drive awareness, favorability, and deep engagement.
Social Media Report - Luxury Brands on FacebookUnmetric
Take a deep-dive into the social media performance of top luxury brands during the month of May 2016. Find the most engaging posts and a variety of social media metrics here.
This document outlines an architectural design portfolio from 2014-2016 that includes numerous fast food restaurant projects in Oman, UAE, Qatar, and Bahrain. The portfolio lists over 20 projects for KFC, Hardees, Pizza Hut, and other quick service restaurants. For each project, the document provides the location, completion date, and notes that the contribution was design, development, supervision, or some combination of those roles.
OnionID provides a solution for Privileged Access Management (PAM) that allows businesses to easily control who accesses what resources and when, prevent insider threats, secure servers and third-party applications, and control their cloud spending through monitoring and license management. OnionID offers a comprehensive and unique solution for securing cloud servers and applications with easy-to-use access management in a single solution.
Subway Digital Strategy Presentation- New Media Driver's LicenseMorgan Whitney
The following is a presentation of a digital strategy that I created for Subway Restaurants using insights I learned in my New Media Driver's License Class.
The KFC Foundation offered a $20,000 college scholarship through a Twitter campaign from November 16-26, 2010. High school seniors were asked to tweet in 140 characters or less about why they exemplify Colonel Sanders' commitment to education and communities. The goals were to appeal to social media-savvy youth, drive traffic to KFC's Twitter, and generate free media mentions. Over 1,000 media placements reportedly reached 60 million people. However, the campaign only received 2,800 tweets, less than one person per county. The winning tweet praised the scholarship as the "secret ingredient" needed to complete their success.
The Middle East: The Land of Restaurant OpportunityAaron Allen
With the discovery of oil in the Gulf Coast and surrounding areas, the Middle East has become a prosperous region. It boasts some of the highest concentrations of millionaires in the world. There is plenty of wealth to go around, and with that wealth, a penchant to indulge in luxurious hotels and restaurants.
The document discusses the history and operations of Kentucky Fried Chicken (KFC). It provides details on KFC's founding in the 1950s, its growth through franchising, and various acquisitions over the decades by companies like PepsiCo and Yum! Brands. It also summarizes KFC's expansion and operations in Malaysia. The document focuses on the importance of maintenance and reliability strategies for KFC, outlining tactics like preventative maintenance, employee training, and ensuring clean equipment and facilities. Overall, the document emphasizes that good maintenance practices are crucial for KFC's operations and reputation.
This document provides updates and guidelines for the international use of the KFC brand identity standards. Key updates include the removal of tilted bucket art from apparel internationally, addition of new "It's Finger Lickin' Good" script formats, KFC delivery logos, and KFC express logos. Color specifications are also added for signage color matching samples. The document is intended to provide additional branded artwork and guidelines tailored for international KFC locations.
KFC carefully considers various factors when selecting locations for new facilities. These include proximity to customers, infrastructure quality, labor availability, and total costs. Common techniques used in facility location analysis include factor rating and cost-profit-volume analysis. KFC aims to choose locations that maximize access to target markets while minimizing expenses. Its consistent application of analytical methods has supported the successful expansion of KFC operations across Pakistan over several decades.
A special lecture on digital content and digital marketing by Miss Juthamas Vadhanapanich, creative director of Coconuts Bangkok, to a class of master students MCT'12 at Ramkhamhaeng University.
February 2015
This consultant report analyzes KFC's operations strategy and makes recommendations to improve its performance. It discusses KFC's order winners, competitive analysis, and uses models like the importance-performance matrix and four-stage model of operations contribution to evaluate KFC's operations. The report finds that KFC lost customers due to issues like improper antibiotic use and unhygienic outlets. It recommends focusing on customer service, CSR, and addressing health concerns to rebuild KFC's brand value and sales.
KFC primarily sells fried chicken pieces, wraps, salads and sandwiches. It uses the 4 P's of marketing - product, price, place and promotion. For product, KFC's specialty is pressure-fried chicken pieces made with its original recipe. It targets upper and middle income families. KFC prices competitively and uses various promotions like advertising to increase awareness of its fried chicken offerings.
KFC remained the largest chicken restaurant chain in the world in 1996 with over 9,000 locations globally. While it dominated the US market, international operations accounted for most new restaurant growth as domestic expansion became more difficult. To address changing consumer demands for healthier options and variety, KFC introduced new products and changed its logo from "Kentucky Fried Chicken" to "KFC" to move beyond its image as solely a fried chicken chain. However, issues with older facilities and attitudes, as well as significant service problems, posed challenges to transitioning into a brand that could meet evolving customer expectations.
This document provides an integrated marketing communication plan for KFC in the Philippines. It begins with an executive summary and overview of KFC's history. It then performs a situation analysis, SWOT analysis, and discusses strategic campaign decisions around objectives, target audiences, and brand positioning. The document outlines KFC's current product mix and marketing strategies, including competitors, the marketing mix, public relations, digital marketing, sales promotions, and concludes with recommendations. The overall goal is to improve KFC's online presence and engage consumers through an integrated marketing program using various communication tools.
KFC entered the Indian market in 1995 but has faced significant protests from various groups. Farmers and cultural activists protested KFC's introduction of "junk food" and the use of chemicals like MSG in their chicken. They were also concerned it would encourage a shift away from traditional crop production. PETA additionally protested against KFC's animal treatment practices. For businesses operating globally, it is important to consider local cultural and ethical values to avoid such backlash and maintain good customer relationships based on trust.
This document provides a social media report summarizing McDonald's performance on Facebook and Twitter between October 1st and December 31st, 2015. On Facebook, McDonald's gained over 100,000 new fans and had an average engagement score of 244. Ad campaigns and photos received the highest engagement. On Twitter, McDonald's gained nearly 5,000 new followers and had an average engagement score of 145. Posts with hashtags engaged the best and mentions were most frequent. Customer responses averaged a 8 hours and 56 minutes response time with a 68% response rate.
Santander Bank USA Social Media Analysis Q4 2015Unmetric
Santander Bank USA's social media performance from October 1st to December 31st, 2015 is analyzed. On Facebook, Santander gained over 14,000 new fans and had an average engagement score of 778. The bank responded to 40% of posts. On Twitter, Santander gained 235 new followers and had an engagement score of 201, responding to 45% of mentions. Hashtags like #eaglesnation and #fgc engaged audiences best on both platforms.
Take a deep dive in to the social media metrics behind Cartier's social media efforts as it publishes aspirational content for its fans and followers around the world.
Take a deep dive in to the social media metrics behind H&M's social media efforts as it talks fashion, accessories and product launches with its global fans and followers.
Johnson&Johnson Social Media Analysis Q4 2015Unmetric
Take a deep dive in to the social media metrics behind Johnson&Johnson's social media efforts as it posts about the changes it makes to the healthcare and personal care industries.
Accenture's social media performance from October to December 2015 is summarized as follows:
On Facebook, Accenture gained over 15,000 new fans, reaching a total of 377,002 fans. The highest engaging post received 822 interactions. Engagement was mostly positive.
On Twitter, Accenture gained 15,300 new followers for a total of 291,636. Hashtags like #leadership and #ceo engaged audiences best. There was no customer response to mentions.
The report was generated by Unmetric and analyzed Accenture's Facebook page, Twitter account, top influencers and most engaging posts and content.
Gillette India Social Media Analysis Q4 2015Unmetric
Take a deep dive into the social media performance of Gillette India and see how the shaving brand talks product features to engage its audience on Twitter and Facebook
Toyota Saudi Arabia Social Media Analysis Q4 2015Unmetric
Unmetric took a deep dive look at some of the numbers behind the content Toyota produces to glean insights about what makes the car maker such a popular brand with its audience.
From content to campaigns, see what strategies drove audience engagement.
Take a deep dive into Pampers' social media strategy as it talks about new parents and the universal love for babies to engage Moms and Dads around the world.
Take a deep dive in to the social media metrics behind HUGO BOSS' social media efforts as it posts asipirational content around its line of luxury products.
Take a deep dive into the social media habits of one of the most popular toy brands in the world. Lego uses the launch of various new products to keep its global audience hyper-engaged.
- Siemens USA saw growth on social media platforms Facebook and Twitter between October and December 2015, gaining over 1,000 new fans and followers.
- Posts that were categorized as "Others" and hashtags like #ILookLikeAnEngineer engaged Facebook users the most, while hashtagged tweets received the highest engagement on Twitter.
- The top 5 influencer accounts that mentioned SiemensUSA on Twitter were related to sustainability, energy, and large companies.
Take a deep dive into Mini's social media performance as the car brand engages its audience on Facebook and social media with a range of lifestyle inspired car content.
Electrolux Social Media Report For Q4 2015Unmetric
Have a look in to the social media metrics behind Electrolux's incredible social media presence. See the strategies that drove audience engagement and the content that outperformed everything else.
Hewlett-Packard Social Media Analysis Q4 2015Unmetric
Take a deep dive in to the social media metrics behind HP's social media efforts as it talks tech, computers, future and new product launches with its global fanbase.
Johnnie Walker Social Media Analysis Q4 2015Unmetric
Take a deep dive in to the social media metrics behind Johnnie Walker's social media efforts as it posts asipirational lifestyle content involving its whiskey brands.
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opportunities. At present, Huzhou tourism has become one of the most characteristic tourist cities on the East
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solutions, so as to promote the further rapid development of tourism in Huzhou City.
KEYWORDS:Huzhou; Travel; Development
UR BHatti Academy dedicated to providing the finest IT courses training in the world. Under the guidance of experienced trainer Usman Rasheed Bhatti, we have established ourselves as a professional online training firm offering unparalleled courses in Pakistan. Our academy is a trailblazer in Dijkot, being the first institute to officially provide training to all students at their preferred schedules, led by real-world industry professionals and Google certified staff.
2. KFC Arabia: Social Media Report
This report looks at how KFC Arabia
performed on social media between
October 1st – December 31st, 2015
3. Generate Your Own Social Media Report
This report was generated entirely by
the Unmetric Reporting Engine.
It took minutes to create.
Create Your Free
Social Media Report Now
5. Brand Overview
FANS NEW FANS FAN GROWTH COUNTRY DEMOGRAPHICS
2,575,693 153,249 6.33%
United
Arab
Emirates
Mostly Young, Male and
Single
KFC Arabia
6. Engagement Score Total Fan Posts
297 1
Total Posts Brand Response Rate
92 0.00%
Total Likes Avg. Reply Time
303,537 0 sec
Total Comments General Sentiment
7,134 Positive
Total Shares
7,838
BRAND POSTS FAN POSTS
Brand Overview
9. Community Analysis
KFC Arabia fans are mostly Young, Male and Single KFC Arabia fans are largely from Egypt followed by Saudi
Arabia.
Fan Demographics Distribution of Fans
54%
46%
male female
0% 10% 20% 30% 40% 50%
Below 21
21-30
31-40
41-50
51-60
Over 60
0% 10% 20% 30% 40% 50%
Single
In a Relationship
Engaged
Married
UnKnown
0K 400K 800K 1,200K
Egypt
Saudi Arabia
United Arab Emirates
Lebanon
Jordan
Kuwait
Morocco
Qatar
Algeria
11. 82%
18%
Brand Participation Brand Non Participation
92%
2%
6%
Posititve Negative Neutral
Brand Posts - Engagement
KFC Arabia responded to 75 conversations generated by
the 92 Posts they published.
KFC Arabia receives more positive than negative vibes
from comments on their Posts.
Brand Responses Sentiment of Brand Posts
12. Most Engaging Brand Posts
18-NOV-15, WED 9:45AM
زنجرشرمبوالجديدمندجاجكنتاكي ... طعمالمغامرة !
The NEW Zinger Shrimpo from KFC …
The taste of a ..
ENGMT
.
LIKES COMMENTS SHARE
S
SENTIMENT
978 27,028 971 1,696 Positive
08-OCT-15, THU 11:00AM
The new Box Master Tex Mex from
KFC..The Pleasure of Mexican taste!
06-OCT-15, TUE 4:30AM
عيشهامكسيكيمعبوكسماسترتكسمكس ! أعدابتكار
هذهالصورة،مثلمافعلنانحن،بأسلوبكالخاصوشارك
..الصو
ENGMT
.
LIKES COMMENTSSHARESSENTIMENT
974 22,925 777 1,988 Positive
ENGMT
.
LIKES COMMENTS SHARE
S
SENTIMENT
953 37,242 168 107 Positive
NO IMAGE NO IMAGE
13. Brand Posts - Analysis
Brand Post Types Days of the week
0 20 40 60 80 100
0 200 400 600 800 1,000
Photos
Links
Plain Text
Videos
Polls
Number of Posts
Engagement Score
Engagement Score Number of Posts
0 5 10 15 20
0 100 200 300 400 500 600
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Number of Posts
Engagement Score
Engagement Score Number of Posts
15. Brand Overview
FOLLOWERS NEW FOLLOWERS FOLLOWER
GROWTH
COUNTRY
408,285 9,963 2.50%
United Arab
Emirates
KFC Arabia
@kfcarabia
16. Engagement Score
43
Total Proactive Tweets
192
Retweets Total
11
Replies Total
168
Favorites Total
3,495
Total Mention
2,616
Total Retweets
1,646
Total Replies
0
Response Rate (%)
6.08%
Average Reply Time (mins)
706
BRAND TWEETS USER TWEETS
Brand Overview
22. Posts with Hashtags engage the best. Those with Mentions are the most frequent
0 20 40 60 80 100 120 140 160 180 200
0 5 10 15 20 25 30 35 40 45 50
Links
Plain Text
Hashtags
Mentions
Number of Posts
Engagement Score
Engagement Score Number of Tweets
Brand Tweet Types
23. 0 5 10 15 20 25 30
0 10 20 30 40 50 60 70 80 90
#mbcthev
oice*
#kfc*
#zinger*
#shrimpo
#kfcarabi
a
#ما_اطيبه
#دجاج_…
#sogood*
#adventur
e*
#fries*
User Tweets about Hashtag
Brand Tweets about Hashtag
Brand tweets User Tweets
Volume of Tweets with Hashtags
27. Average Reply Time : 11 hours 46 minutes
0
2000
4000
6000
8000
10000
12000
1-Oct 6-Oct 11-Oct 16-Oct 21-Oct 26-Oct 31-Oct 5-Nov 10-Nov15-Nov20-Nov25-Nov30-Nov 5-Dec 10-Dec15-Dec20-Dec25-Dec30-Dec
Customer Service
28. Positive Negative Neutral
Customer Service
REPLY ANALYSIS REPLY SENTIMENT
0
10
20
30
40
50
60
70
80
90
Request For
Direct
Message
Request For
Contact
Request For
View a Link
Request For
Email
Brand
Apology
Plain Text
30. 0
50
100
150
200
250
12:00 AM 2:00 AM 4:00 AM 6:00 AM 8:00 AM 10:00 AM 12:00 PM 2:00 PM 4:00 PM 6:00 PM 8:00 PM 10:00 PM
Replies Mentions
Time of the Day
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