Kerry Rogers is a motivated and enthusiastic person with extensive experience in retail and customer service roles. She has over 12 years of experience in retail operations at Boots the Chemist, where she advised customers on products and prescriptions. She also worked at Holland & Barrett for 3 months in 2015, advising customers on their vitamin and healthcare requirements. Rogers has qualifications in retail management, food safety, and is a qualified healthcare assistant in over-the-counter medicines. She has strong organizational, communication, and problem-solving skills. In her personal time, Rogers enjoys reading, visiting art museums, spending time with family and friends, and walking her four dogs.

1. Kerry Rogers
403 Beake Avenue
Whitmore Park
Coventry, CV6 2HN.
Tel: 02476 336967
Mobile: 07975 837173
E-mail: r.kerry41@hotmail.com.
Personal Profile:
I am a motivated and enthusiastic person with extensive experience of working within a fast-paced
environment .Able to work well under pressure; I am a committed and loyal team member, who is
practical, approachable, sociable and flexible. I have great organisational skills and I am able to plan and
manage my work between customer service, merchandising and other operational duties.
Key Skills:
 I am a qualified Healthcare Assistant in over the counter medicines.
 Able to provide a high & professional level of service to customers.
 Capable of building effective relationships with customers.
 Extensive experience in retail operations.
 Trouble-shooting and providing a timely solution to problems.
 Good organisational skills with an eye for detail.
 Confident in communicating with customers and colleagues.
Work Experience:
Holland & Barrett, West Orchards, Coventry: June 2015 – August 2015
 Advising customers on their vitamin & healthcare requirements.
 Cashing and bagging purchases for customers.
 Maintaining stock appearance.
 Replenishing stock to shelf and checking stock inventory.
Boots the Chemist, Moseley Avenue, Coventry: October 2001 – December 2013
Responsibilities as a Retail Assistant:
 Advising customers on products & prescriptions.
 Monitoring deliveries to the shop floor & dispensary.
 Performing fire safety checks & risk assessments.
 Cash handling including the weekly cash file accuracy.
 Ordering store supplies
 Placing and retrieving orders for customers; through the online ordering system.
 Booking orders in and out of parcel handling.
 Handling the return and recovery of faulty or out of date goods.
 Maintaining on shelf availability and stock file accuracy.
 Merchandising stock to display specifications.
 Handling the changing of store offers & displays.
George Elliot Kindergarten, Crabmill Lane Coventry October 2000- May2001
Key responsibilities:
• Organising activities and structured play.

2. • Giving parents feedback on their child’s daily activities.
• Producing reports on the progress and development of the children in my charge.
• Taking children to the bathroom and changing nappies.
• Distributing food at meal times and clearing plates.
Education: Cardinal Newman RC Secondary School & College (1992-1999)
3, a Levels: Art, Economics, History
10, GCSE’s including, English, Maths & Science (Grade B-D)
Further Training:
EDCL IT Level 1 May 2015
Level 2 Award in Health & Safety in the Workplace February 2014.
Level 2 Award in Food Safety in Catering February 2014.
ICS Diploma in Retail Management August 2007.
Qualified Healthcare Assistant in over the counter medicines2002.
Interests and Hobbies:
I have a passion for books and enjoy reading both fiction and fact books. I have always had an
interest in the history of art and like to visit museums and galleries. I love animals and own 4
dogs, which I enjoy walking each day. I like to spend time with my family and friends socially
or just watching movies or TV.