Kara Cloynes has over 10 years of experience working in home care and residential care facilities. She has excellent customer service, communication, and caregiving skills. Her experience includes supporting independence, administering medication, preparing meals, and assisting with personal care needs. She is seeking new opportunities to use her skills and experience to help others.

1. KARA CLOYNES
36 Shipton Street
Heaton, Bolton
BL1 4QD
Tel: 01204 493478
Mobile: 07552025317
E-mail: karacloynes@ymail.com
PERSONAL PROFILE
I am an enthusiastic, hardworking and punctual person. I enjoy meeting and getting
to know people and am capable and experienced in working as part of a team or on
my own. I am good at adapting and using my skills in new environments and enjoy
using my skills and experience in any work situation.
KEY SKILLS & ABILITIES
Experienced in both home and residential care
CRB clearance gained three times
Excellent customer service skills
Effective communication and people skills
Cash handling experience
Stock control and merchandising experience
EMPLOYMENT EXPERIENCE
Self Employed
Home Care Assistant
2013 - Present
Supporting service users within their own homes
Promoting independence, personal care, medication administration, preparing
food and moving and handling.
Visiting service users on a regular basis at a scheduled time each day
Supporting with shopping trips and laundry duties
Kings Community Care
2012 – 2013
Home Care Assistant
Supporting service users within their own homes
Promoting independence, personal care, medication administration, preparing
food and moving and handling.
Visiting service users on a regular basis at a scheduled time each day
Supporting with shopping trips and laundry duties
Beechville Care Home (MHA)
2009 – 2010
Care Assistant
Supporting service users within a residential care home environment.
Promoting independence, personal care and moving and handling duties.
Assisting with meal time and ensuring service users with assisted feeding
Ensuring a strict routine was followed to ensure the comfort of residents
Working as a team member

2. Arranging daily activities for the residents for stimulation
Premier Care
2007 - 2009
Home Care Assistant
Supporting service users within their own homes
Promoting independence, personal care, medication administration, preparing
food and moving and handling.
Visiting service users on a regular basis at a scheduled time each week
Supporting with shopping trips and laundry duties
JJB Sports
1999 – 2006
Sales Assistant
Highly skilled in merchandising of stock displays
Assisting with stock deliveries and storing stock away
Till operations and cash handling
Providing excellent customer service to all customer
Dealing with customer queries and complaints effectively
Stock control duties
Actively selling the companies store card
Nationwide Events
1998 – 1998
Telesales Representative
I worked as a telesales representative for a corporate hospitality company.
Working from a list of national companies contacting then to sell Nationwide’s
range of products
Working to monthly targets for calls made and products sold
Overcoming objections and finding the customers need
Smithills Coaching House
1991 – 1998
Waitress
Customer service working as a waitress in a restaurant
Serving food, silver service, preparing and serving Buffets and dealing with
customers.
EDUCATION & TRAINING
CRB Clearance gained
2009
Alliance Learning
2008
NVQ Level 2 in Health and Social Care through work based learning while
working at Premier Care
Bolton Community College
2007
Absolute Beginners IT Course and BSL 101 & 102
JJB Sports
2001
NVQ Level 2 in Retail Operations through work based learning
Bolton College
1994
NVQ levels 1, 2 & 3 in Catering, Bakery, and Hospitality & Management.

3. Smithills School
1991
Gained 9 GCSE’s including Maths, English & Science
HOBBIES & INTERESTS
I like to read, draw, listen to music and write poetry I also enjoy spending time with
my family and friends.
REFERENCES ARE AVAILABLE UPON REQUEST