M. Layne Littlejohn is an accounting and finance leader with over 30 years of experience leading functional teams and processes. She has held various leadership roles in accounting, financial planning and analysis, accounts payable, and revenue operations for companies across multiple industries. The document outlines her extensive experience and qualifications for strategic leadership roles involving accounting, financial processes, and people management.

1. M. LAYNE LITTLEJOHN, CPA
Functional Accounting. Strategic Leadership.
Dallas, Texas 75287 | Cell: 682-552-3007
mlaynelittlejohn@gmail.com | http://www.linkedin.com/in/mlaynelittlejohn
PERFORMANCE. PEOPLE. PROCESS.
Visionary functional accounting and finance leader with comprehensive experience in end-to-end
accounting cycle processes, project management, corporate shared services, and related operations.
Proven ability to uniquely apply fundamental business acumen, benchmarking, and best practices
with clarity, imagination, and inspirational leadership across multiple industries such as financial
services, consulting, retail, corporate travel administration, business process/technology outsourcing,
SaaS providers, governmental agencies, healthcare, and product distribution. Known for strong
analytical skills and corresponding ability to interpret, communicate, and act on results, bringing
teams of people together around shared values and goals, and excellent thought-leadership. Strong
personal effectiveness demonstrated in the following areas:
 Strategic thinking with creativity  Stabilizing financial processes
 Problem-solving at a functional level  End-to-end accounting & financial functions
 Supportive business partner relationships  Process implementation, review & improvement
 Inspirational leadership  Ability to plan and direct people and processes
 Benchmarking & Management Reporting  Best Practices & Key Performance Indicators
 Internal controls including SOX 404  Cost savings efficiencies and effectiveness
RECENT PROFESSIONAL EXPERIENCE
REALPAGE, INC., Carrollton, Texas 2014 – 2015
Director, Revenue Operations / Vice President, Accounting Operations
Led key operations of Client Services (billing) for a $400 million provider of property management
software solutions for the multifamily, commercial, single-family and vacation rental housing
industries. Responsibilities included all cross functional organizational interaction, overall strategy,
billing system, semi-monthly billing close, acquisition billing systems conversions, pricing control
discipline and tactical daily operations. Most recently focused on establishing and enhancing
processes related to license renewal pricing, deal management, and customer order quality, including
implementation of Apttus / Salesforce Contract Lifecycle Management (“CLM”) and Configure-
Price-Quote (“CPQ”) solutions.
PROFESSIONAL EXPERIENCE SUPPORTING THE FDIC
MMC GROUP LP, Dallas, Texas 2013 – 2014
Team Lead, Bank Account Control Unit, Federal Deposit Insurance Corp.
Led a team of eight associates in the search and recovery of multi-million-dollar claims for unclaimed
property belonging to the FDIC, as well as monitoring liquidation-related bank accounts retained after
financial institution failures.
COHEN FINANCIAL SERVICES, INC., Dallas, Texas 2009 – 2013
Project Manager, Federal Deposit Insurance Corp.
Promoted to Project Manager upon recommendation of FDIC Management. Led a staff of 34
associates in Business Operations Support services for Cash Management, General Accounting, and
Global Functions. Consultative and collaborative in approach, focused on exceeding client
expectations (all performance metrics were met or exceeded) as well as fostering a professional
partnership to proactively anticipate and manage client needs with regard to production volumes,

2. M. LAYNE LITTLEJOHN, CPA
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assignment of resources (and adjustment where necessary), and ad hoc projects. Worked closely with
each of the FDIC Program Area Managers, complying with all FDIC policies and procedures.
Developed and delivered presentations to the client, including those related to contractual
performance and renewal.
Business Unit Leader, Accounts Payable, Federal Deposit Insurance Corp.
Directed a staff of 20 associates in support of all FDIC Receivership and Corporate Field Offices
disbursements for failed banking institutions within the United States. As part of the project
management team with a total staff of 39 FTE’s, responsible for payables operations, coordination
with cashiering and wire operations, and exceeding client expectations. Notable accomplishments
included creating and implementing an effective departmental structure, increasing process
efficiencies including standardization, cultivating strong client relations, and developing management
reporting to establish and subsequently monitor key performance indicators.
KEY ACCOMPLISHMENTS (PAST PROFESSIONAL EXPERIENCE)
Director of Accounting and Financial Analysis, $400 million pharmaceutical distributor
 Built full-cycle accounting and finance infrastructure for a business unit experiencing 75%
revenue CAGR (Billing, AR, Collections, AP, Reconciliations, Inventory, Pricing/Contracts
Administration, and FP&A).
Director of Accounts Payable and Corporate Travel Administration, $4 billion specialty retailer
 Stabilized systems and processes for Accounts Payable ERP post-conversion by directing cross
functional team of finance, IT, merchandising, and AP personnel. Negotiated $60 million in
vendor payments and $5 million in related chargebacks, restoring credibility among vendor
partners.
 Developed monthly reporting package identifying and measuring over 20 Key Performance
Indicators used in strategic planning and benchmarking; later used in key outsourcing decisions.
 Drove internal accountabilities and increased efficiencies across 70 staff members and
responsible functions, resulting in 14% ($513K) salary + benefit cost savings year over year.
 Reduced corporate travel administration service costs by 65%, resulting in $180K savings to
bottom line. Achieved immediate 92% compliance factor across the organization.
Financial Manager, $4 billion global shared services and business process/technology provider
 Reconciled and closed $ multi-million of approximately 50 unclaimed class action settlements,
coordinating high volume general ledger and bank reconciliations and negotiating closure among
attorney clients, claimants, and financial institutions.
Loan Review Officer, $ multi-billion Texas bank
 Designed, implemented, and centralized a loan agreement compliance program for a $ multi-
million DFW commercial and real estate lending portfolio, standardizing review to minimize
credit exposure and operational costs.
Accounting Manager, $400 million aftermarket provider of aircraft parts and related technologies
 Directed the implementation of key accounting modules for a company-wide ERP conversion.
 Identified and developed reporting on Key Performance Indicators for AP and high volume
reconciliations operation used to increase efficiencies and reduce back office accounting costs.
PAST PROFESSIONAL EXPERIENCE
MICHAELS STORES, INC., Irving, Texas 2006 – 2009
Director, Accounts Payable and Corporate Travel Administration
Directed Accounts Payable and Corporate Travel Administration function for a $4 billion specialty
retail company.

3. M. LAYNE LITTLEJOHN, CPA
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ROBERT HALF INTERNATIONAL MANAGEMENT RESOURCES, Fort Worth, Texas 2005 – 2006
Division Director
Managed multiple concurrent engagements of senior level consultants assisting clients in meeting
financial project requirements, goals, and objectives.
AFFILIATED COMPUTER SERVICES, Dallas, Texas 2004 – 2005
Financial Manager
Directed and established procedures for all finance and back office accounting functions supporting
the Group Controller, Senior Vice President and operations staff of a multi-million-dollar securities
class action administration business unit.
MCKESSON CORPORATION, Carrollton, Texas 2000 – 2003
Director, Accounting & Financial Analysis (Business Unit Controller)
Directed all financial activities of the $400 million Specialty Pharmaceutical Distribution Division of
a Fortune 20 healthcare corporation.
JEFFERSON WELLS INTERNATIONAL, Dallas, Texas 1999 – 2000
Professional Staff Consultant
Worked directly with clients to identify, address, and resolve accounting and financial matters.
Analyzed data to recommend solutions, utilizing knowledge of theory, principles and field of
specialization.
AVIALL, INC., Dallas, Texas 1991 – 1999
Accounting Manager
Managed daily operations of multi-million-dollar Accounts Payable Department, including
accounting and control functions as well as vendor relationship management.
JPMORGAN CHASE BANK (FORMERLY TEXAS COMMERCE BANK), Dallas, Texas 1980 – 1991
Loan Review Officer
Developed and managed a program to monitor and report on compliance with real estate and asset-
based lending agreements. Routinely reported to Senior Loan Committees at DFW metroplex bank
locations. Beginning as a part-time teller, worked through all functional areas of cash operations and
retail, commercial, and real estate loan administration.
EDUCATION
Bachelors of Business Administration, Accounting, University of Texas, Arlington, Texas
PROFESSIONAL CERTIFICATIONS
Certified Public Accountant, Texas State Board of Public Accountancy, 1993
Passed all parts of the Uniform Certified Public Accountancy Examination in one sitting each.
Apttus Quote-To-Cash Certification, 2014
TECHNOLOGY EXPERIENCE
 Microsoft Office  Oracle  Oracle Essbase
 SAP  Orbitz for Business  Lawson
 PeopleSoft (“NFE”)  Salesforce  Apttus