12. Digital Waves
Only Change is Permanent
Digital technology is permeating every aspect of our lives, including the home, business,
industry and wider society, creating new and innovative forms of value and transforming
the way we do almost everything
Image Source: Mjolner Informatics
13. Digital Disruption
Travel & Tourism Taxi
Companies like Netflix and Hulu replacing
traditional television as a major medium
Twitter forever changed the way
news is broken and covered
Mobile wallets are changing the
way we transact
Digital disruptions impose greater demands on IT systems and
organizations, companies must consider an end-to-end approach
for upgrading and managing business technologies.
14. How Technology Have Changed
Industrial Revolution
The inexorable shift from simple digitization (the Third Industrial Revolution) to innovation
based on combinations of technologies (the Fourth Industrial Revolution) is forcing
companies to reexamine the way they do business.
Image Source: Mjolner Informatics
Digital
Transformation
16. Digital Transformation
How We Have Help Our Customers Adopt Digital
Applying the Digital technologies to create personalized
experiences for users and/or increasing the reach of the brand.
Digital marketing tools
to cross and up-sell
Business communication
and collaboration tools
Big data, analytics tools
Online gaming
Supply chain management
(“SCM”) – streamline
inventory management,
storage
Business communication and
collaboration tools, location
based services
ERP, CRM, sales force
automation
Data warehousing, data
mining based on next-
gen architecture,
storage
Cloud based
infrastructure,
databases and analytics
tools
Application processing
tools: query, analysis
Cloud consulting,
broker, integrator and
cloud system
Virtualized
infrastructure and
application
management
Customizing SaaS
packages
Predictive maintenance
Asset utilisation
Disaster planning and
recovery
Inventory tracking
Social
Media
Mobility
Big data /
Analytics
Cloud
IOT
Cloud
17. How Digital is Different This Time
2020
Image Source: TechTarget
Few Examples
Digital Malls Personalized Marketing Front/Back Office Optimization
18. Innovative Vending Machine
Point Of Purchase Sales Channel
Virtual Stores Without Inventory
Supply Chain Efficiency
No Labor Costs Involved
Shop While Waiting
Large Product/Service Assortment
Digital Malls
21. Legacy Modernization
Improved Business Process Management
Consistent business view across organization
Streamlined Operations
Better Workflow Management
Competitive
advantage
Enhanced
User
Experience
Improved
operating
efficiency
Digital Back Office
Front/Back Office Optimization
22. Internet of Things
Connect & Interact
• The IoT links the physical and digital worlds
• Virtually any aspect of our environment — natural systems,
human systems and physical objects — can connect and
interact
Image Source: Open Source-Google
25. Internet of Everything
Connect & Interact
Internet of Everything is estimated to be $19 trillion global
opportunity over next decade. The real value that Internet of
thing creates is at the intersection of gathering data and
leveraging it.
Image Source: Open Source-Google
27. Now The Question Arises
Image Source: Open Source-Google
Are We Utilizing The Full Potential Of IoT?
What is Happening with the Huge Data Gathered?
36. We have helped India’s largest e-commerce market place go mobile. The
platform has the widest assortment of products from thousands of national,
international and regional brands across diverse categories. It has a network of
more than 50000 merchants and brands, and has over 20 million members
(which is 1 out of every 6 internet users in the country) and caters to the shopping
needs of customers across 4000 towns and cities.
Ecommerce Digital Transformation
Shopping Goes Mobile
38. Maternal
Infant Data
recorded in
real time
Cloud Storage
improves
accessibility to
superintendents
Actively
maintained
health reports of
mother and child
Develop effective
work plan for timely
care of
mother/child
Effective
Scheduling/
On-Demand
training for
FLHWs
Reduced Infant Mortality Rate
Reduced Maternal Mortality Rate
Public healthcare going Digital
39. Technology affects almost every aspect of our lives.
Technology has changed human existence by extending life spans,
improving communication, simplifying manufacturing and improving
transportation
But as much as our personal lives have changed, the business world
has revolutionized almost beyond recognition in the past few decades
Digital Technology allows us to unlock a huge collection of information
and communication data. Companies should be proactive to use
insight from this data to make smart decisions
Technology isn’t done transforming the world’s landscape
Digital 1.0
MORE IS COMING..
Summarizing
The First Industrial Revolution used water and steam power to mechanize production. The Second used electric power to create mass production. The Third used electronics and information technology to automate production. Now a Fourth Industrial Revolution is building on the Third, the digital revolution that has been occurring since the middle of the last century. It is characterized by a fusion of technologies that is blurring the lines between the physical, digital, and biological spheres.
The First Industrial Revolution used water and steam power to mechanize production. The Second used electric power to create mass production. The Third used electronics and information technology to automate production. Now a Fourth Industrial Revolution is building on the Third, the digital revolution that has been occurring since the middle of the last century. It is characterized by a fusion of technologies that is blurring the lines between the physical, digital, and biological spheres.
Fist question to the audience: What is digital transformation
Click:Then Ans
Click:Then SMAC and IOT(in sequence) with every click it will appear
Fist question to the audience: What is digital transformation
Click:Then Ans
Click:Then SMAC and IOT(in sequence) with every click it will appear
Demand grows more personal. Customers today seek services that align with their preferences and values as individuals rather than segments. To meet the needs of personalization at scale, companies will rely on digital channels and digital innovations in product development, manufacturing, logistics and customer service. However, these personalization initiatives will need to be balanced against customers' desire for simple, non-intrusive purchasing experiences. In fact, 85% of executives we surveyed said that simplifying the customer experience will be critical to success in their market by 2020.
2. Products become information-rich services. By 2020, companies in many industries will expand their efforts to deliver or broker information-rich services. Because of this, more companies will introduce subscription or bundling models and will build interfaces where customers can access combinations of products and services from their organization and other companies. The notion of brokering services and focusing on the interface is one of the most profound changes in strategy that will characterize the digital enterprise.
Every company is at a different stage in its understanding of enterprise digitization, and even within companies a leadership team might have head-in-the-sand Luddites on one side of the table and digital visionaries in need of a reality check on the other.
3. Data reliance deepens. As the amount of data available for consumption increases, customers, business leaders, and frontline employees will rely more heavily ondata to make decisions. Access to data will help inform purchasing decisions but will pose a challenge to the speed at which consumers and executives take action, as the overabundance and uncertain validity of data make it difficult to reach answers quickly and correctly. Companies that fail to keep up with the information expectations of their customers will see loyalty decline.
4. Work changes to reflect machines' broader role. As advanced automation becomes increasingly adaptable, companies will look to it for opportunities for efficiency and growth. Automation technologies have already changed the nature of work in less skilled activities but will increasingly replace activities that require higher-level skills. Where automation takes on activities previously performed by employees, staff will need to adapt how they deliver value and partner with technology agents by demonstrating greater judgment, creativity and flexibility.
5. Internal and external boundaries blur. The boundaries across companies, functions and roles will become more fluid in the digital enterprise. By 2020, cross-industry strategies will bring players in previously separate industries together and many industry classifications will need to be redefined. For example, some companies will operate as platform business models in which users can create value on the platform, bringing together consumers and suppliers (which is closely linked to the first shift).
Internally, more employees will need cross-functional skills to support new digital ways of doing business. All functions -- HR, legal, finance, operations, marketing -- will seek out analytical capabilities and technical skills and will need to reduce rigid functional boundaries to allow for more sharing of talent with these critical skills. Organizations will need to adapt to more flexible, independent ways of working to allow employees to build the careers they want to have.
6. Everything accelerates (except large companies). Incumbent organizations are having a hard time keeping pace with rapid change in customer demand and digitally native competitors. Increasing risk scrutiny, complex governance mechanisms and business processes, legacy systems, and extensive geographic variations all create delays for large organizations, yet customers and new types of competitors are moving faster than ever. In response, large companies will need to become more adaptive, developing the flexibility to thrive in uncertainty and avoid creating structures and processes that are optimized for any single end state.
Understanding which of these shifts are most important for a specific company is an essential first step in deciding how and where digitization will create the most business value. This is so important to business strategythat CIOs who facilitate this shared understanding are not just getting the proverbial "seat at the table," they are building the table and helping the CEOdecide who gets to sit where.
In this monthly column, my colleagues and I look forward to exploring with you how real companies are changing taking advantage of enterprise digitization, and how they are making changes in the IT team, and more important, across the company as a whole.
72% consumer get frustrated when they receive generic marketing that does not relate to their interests or past purchases
Only 20% turned off by knowledge of companies using browsing/purchasing history
programmatic marketing – algorithms to send ads to target consumers- highly effective ads delivered to right people at right time
Demand grows more personal. Customers today seek services that align with their preferences and values as individuals rather than segments. To meet the needs of personalization at scale, companies will rely on digital channels and digital innovations in product development, manufacturing, logistics and customer service. However, these personalization initiatives will need to be balanced against customers' desire for simple, non-intrusive purchasing experiences. In fact, 85% of executives we surveyed said that simplifying the customer experience will be critical to success in their market by 2020.
2. Products become information-rich services. By 2020, companies in many industries will expand their efforts to deliver or broker information-rich services. Because of this, more companies will introduce subscription or bundling models and will build interfaces where customers can access combinations of products and services from their organization and other companies. The notion of brokering services and focusing on the interface is one of the most profound changes in strategy that will characterize the digital enterprise.
Every company is at a different stage in its understanding of enterprise digitization, and even within companies a leadership team might have head-in-the-sand Luddites on one side of the table and digital visionaries in need of a reality check on the other.
3. Data reliance deepens. As the amount of data available for consumption increases, customers, business leaders, and frontline employees will rely more heavily ondata to make decisions. Access to data will help inform purchasing decisions but will pose a challenge to the speed at which consumers and executives take action, as the overabundance and uncertain validity of data make it difficult to reach answers quickly and correctly. Companies that fail to keep up with the information expectations of their customers will see loyalty decline.
4. Work changes to reflect machines' broader role. As advanced automation becomes increasingly adaptable, companies will look to it for opportunities for efficiency and growth. Automation technologies have already changed the nature of work in less skilled activities but will increasingly replace activities that require higher-level skills. Where automation takes on activities previously performed by employees, staff will need to adapt how they deliver value and partner with technology agents by demonstrating greater judgment, creativity and flexibility.
5. Internal and external boundaries blur. The boundaries across companies, functions and roles will become more fluid in the digital enterprise. By 2020, cross-industry strategies will bring players in previously separate industries together and many industry classifications will need to be redefined. For example, some companies will operate as platform business models in which users can create value on the platform, bringing together consumers and suppliers (which is closely linked to the first shift).
Internally, more employees will need cross-functional skills to support new digital ways of doing business. All functions -- HR, legal, finance, operations, marketing -- will seek out analytical capabilities and technical skills and will need to reduce rigid functional boundaries to allow for more sharing of talent with these critical skills. Organizations will need to adapt to more flexible, independent ways of working to allow employees to build the careers they want to have.
6. Everything accelerates (except large companies). Incumbent organizations are having a hard time keeping pace with rapid change in customer demand and digitally native competitors. Increasing risk scrutiny, complex governance mechanisms and business processes, legacy systems, and extensive geographic variations all create delays for large organizations, yet customers and new types of competitors are moving faster than ever. In response, large companies will need to become more adaptive, developing the flexibility to thrive in uncertainty and avoid creating structures and processes that are optimized for any single end state.
Understanding which of these shifts are most important for a specific company is an essential first step in deciding how and where digitization will create the most business value. This is so important to business strategythat CIOs who facilitate this shared understanding are not just getting the proverbial "seat at the table," they are building the table and helping the CEOdecide who gets to sit where.
In this monthly column, my colleagues and I look forward to exploring with you how real companies are changing taking advantage of enterprise digitization, and how they are making changes in the IT team, and more important, across the company as a whole.
It may even leave your wife behind
Image 1: When you leave for office
Image 2: Getting scolding from the Machine
It may even leave your wife behind
Image 1: When you leave for office
Image 2: Getting scolding from the Machine
It may even leave your wife behind
Image 1: When you leave for office
Image 2: Getting scolding from the Machine
It may even leave your wife behind
Image 1: When you leave for office
Image 2: Getting scolding from the Machine
It may even leave your wife behind
Image 1: When you leave for office
Image 2: Getting scolding from the Machine
Snapdeal
Indigo
ASHAs/ANMs (FLHWs-frontline health workers) can access health record of mother/child on mSehat app in real time
On-Demand training to cater to emergency needs/skill updation for FLHWs