Keith C. Jones provides his contact information and experience in relationship management, executive leadership, and results focus. His experience includes strategy development, organizational alignment, value creation, global sourcing, supplier management, cost reduction, communication, and talent management. As Chief Procurement Officer at Aetna, he delivered annual cost savings of $60-80 million on over $1 billion in total spend. He advocates for leadership values of customer focus, asset utilization, partnerships, and revenue growth. His experience includes implementing a sourcing governance model to align internal stakeholders, sourcing, and suppliers on strategy, demand management, service delivery, and optimizing outcomes.
Planning Expansion and Adding Scope to your Current Shared Services OperationScottMadden, Inc.
Successful scope expansion for an existing shared services operation requires careful planning. Scope expansion can take a number of forms such as new services, new customer groups, and new geographies. “Shared Service Expansion” is the fourth session of a HR Shared Services learning series that ScottMadden is presenting along with Shared Services & Outsourcing Network (SSON). In this session, we cover an approach for planning expansion and keys to adding scope while balancing the demands of your current shared services operation.
Gcsv2011 skills based volunteering-alan witchey-skills assessment gridServe Indiana
This document was created by an individual or individuals who submitted a proposal so he / she / they may present at the Office of Faith-Based and Community Initiative’s 2011 Conference on Service and Volunteerism (GCSV11). This proposal was approved by the Indiana Commission on Community Service and Volunteerism (ICCSV) and other community partners. Sharing this document is a courtesy extended by the OFBCI to conference attendees who may want to reference materials covered at the GCSV11, and the OFBCI in no way not responsible for specific content within.
Planning Expansion and Adding Scope to your Current Shared Services OperationScottMadden, Inc.
Successful scope expansion for an existing shared services operation requires careful planning. Scope expansion can take a number of forms such as new services, new customer groups, and new geographies. “Shared Service Expansion” is the fourth session of a HR Shared Services learning series that ScottMadden is presenting along with Shared Services & Outsourcing Network (SSON). In this session, we cover an approach for planning expansion and keys to adding scope while balancing the demands of your current shared services operation.
Gcsv2011 skills based volunteering-alan witchey-skills assessment gridServe Indiana
This document was created by an individual or individuals who submitted a proposal so he / she / they may present at the Office of Faith-Based and Community Initiative’s 2011 Conference on Service and Volunteerism (GCSV11). This proposal was approved by the Indiana Commission on Community Service and Volunteerism (ICCSV) and other community partners. Sharing this document is a courtesy extended by the OFBCI to conference attendees who may want to reference materials covered at the GCSV11, and the OFBCI in no way not responsible for specific content within.
EY Human Capital Conference 2012: Service delivery model transformationEY
Current trends and recent experience:
► Challenges affecting HR today
► Anticipated benefits from HR service delivery model
transformation
► HR transformation experience and lessons learned
How Agile support digital transformation - practical lesson at Magestore.comSteve Ngo
How Agile support digital transformation - practical lesson at Magestore.com
***About Magestore***
Magestore là công ty cung cấp giải pháp phần mềm cho các doanh nghiệp bán lẻ. Đối tượng khách hàng chủ yếu là các chuỗi bán lẻ của Mỹ và Châu u. Giải pháp của Magestore được xây dựng based trên nền tảng Magento.
Các bạn có thể xem thêm thông tin về sản phẩm của Magestore tại: https://www.magestore.com
***About Magestore Culture***
Các bạn có thể tìm hiểu thêm nhiều thông tin nữa về con người và văn hóa của Magestore tại website https://insights.magestore.com
***Các vị trí mà Magestore đang tuyển dụng***
Magestore là một công ty phát triển sản phẩm nên cần đội ngũ nhân sự chất lượng cao ở nhiều vị trí như:
#Full-stack Developer, Global Retail Solution #Business Consultant #Digital Marketing Executive #AI Engineer
Các bạn có thể tham khảo thông tin cụ thể về các vị trí tuyển dụng tại link sau:
https://insights.magestore.com/nextgen
The Ten Steps to Enterprise Strategy Alignment can be adopted by any organization seeking to secure purposeful and repeatable execution that delivers substantial organization benefit and real competitive advantage.
This HR Shared Services video tells the story of how Kellogg successfully transformed their HR service delivery and exceeded expectations using a HR shared services model. Kellogg was able to add value to employees and the business alike, considerably increase customer response and satisfaction measures, improve operating margins, provide standardized/compliant HR answers and increase adoption rates among employees and managers on a global basis. Learn how advances in HR technology, notably including SaaS, made deploying a new model for HR service delivery via HR Shared Services a reality for 35,000 active/retired employees and their dependents across 13 countries and 4 languages.
Lifepals Global turn key outsourcing services are designed to meet the fast changing needs of new-age businesses and range from one-off marketing projects to end-to-end management of Business, sales and marketing programs and provisioning of outsourced business solutions like back office document, technology solutions, go-to-market for new products and services, new markets entry and management of new or existing business and revenue channels etc.
We are not here to do what they all do, we are here to do what we do.
SSCG’s advisory services are designed to help our clients achieve business goals and ambitions. We work side by side with our clients to help them build effective businesses, innovate and grow, refocus business goals, transform strategies and models, reduce costs, manage crisis, risks, stay compliant with regulations and leverage talent.
SSCG’s advisory services are designed to help our clients achieve business goals and ambitions. We work side by side with our clients to help them build effective businesses, innovate and grow, refocus business goals, transform strategies and models, reduce costs, manage crisis, risks, stay compliant with regulations and leverage talent.
True North Equities acquires, develops and grows small to mid-size companies serving public sector markets. We provide a full range of services to members companies and clients to help them realize full-growth potential.
High-Level generic framework covering Phases, Steps and Tools for the Strategy Design Process. Covers over 50 Frameworks, Business Models and Tools for the Strategy Design process.
EY Human Capital Conference 2012: Service delivery model transformationEY
Current trends and recent experience:
► Challenges affecting HR today
► Anticipated benefits from HR service delivery model
transformation
► HR transformation experience and lessons learned
How Agile support digital transformation - practical lesson at Magestore.comSteve Ngo
How Agile support digital transformation - practical lesson at Magestore.com
***About Magestore***
Magestore là công ty cung cấp giải pháp phần mềm cho các doanh nghiệp bán lẻ. Đối tượng khách hàng chủ yếu là các chuỗi bán lẻ của Mỹ và Châu u. Giải pháp của Magestore được xây dựng based trên nền tảng Magento.
Các bạn có thể xem thêm thông tin về sản phẩm của Magestore tại: https://www.magestore.com
***About Magestore Culture***
Các bạn có thể tìm hiểu thêm nhiều thông tin nữa về con người và văn hóa của Magestore tại website https://insights.magestore.com
***Các vị trí mà Magestore đang tuyển dụng***
Magestore là một công ty phát triển sản phẩm nên cần đội ngũ nhân sự chất lượng cao ở nhiều vị trí như:
#Full-stack Developer, Global Retail Solution #Business Consultant #Digital Marketing Executive #AI Engineer
Các bạn có thể tham khảo thông tin cụ thể về các vị trí tuyển dụng tại link sau:
https://insights.magestore.com/nextgen
The Ten Steps to Enterprise Strategy Alignment can be adopted by any organization seeking to secure purposeful and repeatable execution that delivers substantial organization benefit and real competitive advantage.
This HR Shared Services video tells the story of how Kellogg successfully transformed their HR service delivery and exceeded expectations using a HR shared services model. Kellogg was able to add value to employees and the business alike, considerably increase customer response and satisfaction measures, improve operating margins, provide standardized/compliant HR answers and increase adoption rates among employees and managers on a global basis. Learn how advances in HR technology, notably including SaaS, made deploying a new model for HR service delivery via HR Shared Services a reality for 35,000 active/retired employees and their dependents across 13 countries and 4 languages.
Lifepals Global turn key outsourcing services are designed to meet the fast changing needs of new-age businesses and range from one-off marketing projects to end-to-end management of Business, sales and marketing programs and provisioning of outsourced business solutions like back office document, technology solutions, go-to-market for new products and services, new markets entry and management of new or existing business and revenue channels etc.
We are not here to do what they all do, we are here to do what we do.
SSCG’s advisory services are designed to help our clients achieve business goals and ambitions. We work side by side with our clients to help them build effective businesses, innovate and grow, refocus business goals, transform strategies and models, reduce costs, manage crisis, risks, stay compliant with regulations and leverage talent.
SSCG’s advisory services are designed to help our clients achieve business goals and ambitions. We work side by side with our clients to help them build effective businesses, innovate and grow, refocus business goals, transform strategies and models, reduce costs, manage crisis, risks, stay compliant with regulations and leverage talent.
True North Equities acquires, develops and grows small to mid-size companies serving public sector markets. We provide a full range of services to members companies and clients to help them realize full-growth potential.
High-Level generic framework covering Phases, Steps and Tools for the Strategy Design Process. Covers over 50 Frameworks, Business Models and Tools for the Strategy Design process.
The Lending Company, a direct seller/servicer with Fannie Mae, is your solution to funding your loans faster and making more money for your hard earned mortgage loan originations. To learn more, email: jperez@thelendingco.com or visit: www.jointhelendingcompany.com
South Florida HDI Virtual Event: IT Alignment and Value Network MetricsEddie Vidal
South Florida HDI is continuing to expand their presence outside of South Florida with their first ever webinar, sponsored by Cherwell. Our goal is to increase contributions and knowledge to the IT professional community in Latin America and Caribbean markets. In addition, this allows us to take advantage and reach other HDI members and non-members throughout the United States. The South Florida HDI chapter has been commended for their innovation and growth within the HDI community and this is another step in our growth.
Keynote Presentation by Dell's Bill Payne
Session Name: IT Alignment and Value Network Metrics: A Wake-Up Call.
Bill’s session will challenge IT executives to transform and elevate the way they measure, manage, and communicate the value of their IT services. By leveraging key concepts from the underleveraged ITIL service strategy area, IT alignment and value network metrics have the potential to clearly communicate business value in terms that are meaningful to the business.
Strategic Account Management Assn schematic of a 6-step value-selling process implemented by a Strategic, Key or Global Account Manager. Process aligns very closely to the actual job of a SAM and associated skills and behaviors. For more info visit www.strategicaccounts.org.
Vertex | Customer Managerment Outsourcing | OverviewVertex Group
Enhancing business value, improving the customer experience
Your success relies on your customers, which is why we use our expertise, experience, and proven methods to improve your organization’s effectiveness. Whatever the economic climate, we manage the ongoing evolution of your customers’ experience, making your relationships successful and long-term.
Vertex helps you turn your customer interactions into insight, addressing three key areas in customer experience management: resolving customer contacts to create real value, analyzing transactions that don’t add value, and continually improving service effectiveness and efficiency.
Logistics Executive Business Services is a strong and stable partner that can help transform your enterprise. Our consulting practice is adept, decisive and innovative and covers three aspects that are critical to all businesses. We have relationships with global, regional and country Supply Chain and Business Experts that assist our clients.
This presentation shares a case study of pioneering work completed with Northwestern Mutual, in which we identified and proved a series of leader behaviors that predicted productivity performance. I served as the program's agency lead and lead planner.
Employee engagement in customer experience management, customer relationship skills, innovating differentiated customer experience See http://ClearActionCX.com Contact us at OptimizeCX@ClearActionCX.com
1. (860) 716-4664 Keith C. Jones kcj06019@gmail.com
Relationship Management Executive Leadership Results Focus
• Internal and External Customers • Strategy Development & Implementation • Financial Plan Commitments
• Suppliers and Value Chain Partners • Operational Excellence • Integrity and Sustainability
• Value Proposition Aligned to Meet • Organization Alignment & Development • Metrics & Service Level Agreements
Business Needs and Strategy • Customer Requirements
• Value Creation
• Earn and Maintain Relationship Trust • Project/Initiative Deliverables
• Collaboration
Global Sourcing Sourcing Governance Supplier Management
• Supply-related Decision Framework
• IT & Services Category Management • Contract Negotiation & Compliance
• Align Sourcing Strategy, Demand • Performance Management
• Source-to-Settle Process Management Management, Service Delivery, Risk • Supply Base Segmentation
• Technology Enabled Sourcing Management and Financial Performance to
Meet Needs of the Business • Process and Planning Integration
• Sourcing Adoption and Compliance • Risk and Reward Sharing
• Total Cost of Ownership Focus • Business Segment and Enterprise View
Communication Talent Management Cost Reduction
• Multi-channel Information Sharing • Employee Engagement • Sourcing Leverage & Synergy
• Consensus and Team Building • Employee Development • Expense Management
• Direct and Matrix Decision Making • Succession Planning • Process and Organization Design
• Lead and Influence Positive Change • Performance Assessment & Management • Technology Enablers
VALUE PROPOSITION
3. Leadership Values for High Performance Sourcing Teams
Cost
Savings
Make Sourcing a preferred Deliver Sourcing results
workplace in which that are cri1cal to our
diversity is embraced, customers’ success,
talent is mul1plied and valued by stakeholders,
excellent performance Customer are sustainable and
leads to growth Focus achieved with integrity
Enable our customers’
success by an1cipa1ng
their needs & providing
innova1ve Sourcing
solu1ons that create
value
Asset Partnerships Revenue
U0liza0on Growth
Engage, collaborate and source globally
4. Sourcing Governance Model
• Assures alignment between Internal Stakeholders , Sourcing/Procurement and Suppliers
• Decision making framework (process, authority/ownership and accountability) to drive
desired behaviors, manage supplier relationships, optimize outcomes and mitigate risks
Align Strategy Manage Demand Deliver Services
Incorporate stakeholder Translate business needs Synchronize business
business strategies, identified in stakeholder demand/needs with suppliers’
technology market trends and strategies into functional supply/service availability
competitive environment into demand plans that are through relationship
sourcing strategies and shared with suppliers. management, service level
service requirements Manage demand within agreements, performance
provided to suppliers. internal financial and leading indicators and
operating plan targets. capacity planning.
Optimize Outcomes
Communicate and act on
identified risks, variances,
plan changes and emerging
opportunities to assure that
the target business value is
achieved or exceeded.