However you slice it, your IT infrastructure is only as good as your end users’ experience. But how do you get a real-time overview of your virtual machine to identify issues before they become real problems? Shortly put: how do you keep your IT infrastructure under control? In this session, ControlUp will explain their brand-new automation solution.

1. Troubleshoot and optimize Virtualization & User
experience with ControlUp

2. 2
COMPANY OVERVIEW & UPDATES
Profile
• 150+ employees
• HQ in San Jose, CA R&D in Israel
2000+
Live Customers
Customers & Partnerships
• Accelerating adoption by F500
• Near-zero customer turnover
Venture Backing
• Strong financial backing
• Self-sustained business growth

3. 3
WHAT WE DO

4. 4
CONTROLUP CUSTOMERS

6. On-Premise Architecture

7. Optional slides
7

8. Use cases
8

9. Agentless/RemoteAPIqueries(Pull)
Agent-based (Push)
Real-time Analytics
Associations & Correlations
Suggestions Engine
Incident Triggers
Assisted Troubleshooting
Remediation
Data Upload
9
CONTROLUP HIGH LEVEL ARCHITECTURE
Virtualization Infrastructure Physical / Virtual Desktops & SBC Cloud Infrastructure
RT Engine
Insights
Historical Reporting
Community Benchmark
ML Process
Assessment
Sizing

10. Troubleshoot Performance Issues
Storage scenario

11. Simplify Management Actions

12. Simplify Management Actions
Contextual management functions at your fingertips
See the video now: http://bit.ly/1QkPGeF

13. Simplify Management Actions
Compare registry hives and troubleshoot issues
See the video now http://bit.ly/1MrxlNV

14. Analyze Historical Trends
 Automated reports showing the health of your
network
 Rich metrics
 User activity & experience
 Resource consumption
 Application activity
 System health and licensing
 Benchmark (against others)

15. 1
5
ControlUp Automation
Netscaler
API
API
Cloud
&
API
API
Virtual Servers
Web
Servers
DB
Servers
App
Servers
Horizon viewRDSVDI
Xen Server Xen Desktop
Virtualization
Xen Server
Microsoft
Hyper-V
Physical
Servers
Agent
Controlup Monitor
S3
Email Web Server
Agent Agent
API
1
2
Script Execution Output
3
4
5
Email With Script Output
Email With Script Output
Configuration Database
(triggers & CA rules)

16. ● Deleting user profiles based on rules and events
● Memory and space optimization.
● Disconnection of idle sessions which consume high amount of resources.
● Automated allocation and re-allocation of resources for machines and users.
● Intermittent issues – Automated traces - See more here.
● Automated tracing and script troubleshooting passing to customer’s ticketing
system for escalation.
● NetScaler backups
ControlUp Automation- Examples

17. THANK YOU