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1. © 2009 VMware Inc. All rights reserved
Lisa Perri
Sr. Product Marketing Manager, IT Service Management
Enhanced Governance and Control of vCloud Director Based Private Clouds
vCloud Request Manager

2. 2
Forward Looking Statement
Statements made in this presentation which are not statements of
historical fact are forward-looking statements based upon current
expectations. Actual results could differ materially from those
projected in the forward-looking statements. Information regarding
risk factors that could cause actual results to materially differ are
contained in documents filed by VMware with the Securities and
Exchange Commission, including reports that VMware may file with
the SEC from time to time on periodic reports on Form 10-Q and
Form 10-K and current reports on Form 8-K. VMware assumed no
obligation to update any such forward-looking statements after the
date of this presentation.

3. 3
What is vCloud Request Manager?
Enhanced Governance and Control of
vCloud Director based Private Clouds.

4. 4
What is vCloud Request Manager?
• Add sophisticated workflow driven approvals
processes to provisioning requests.
1. Provisioning with Approvals
• Automatically track software license usage in the cloud.
2. Software License Tracking
• Simplify the creation of “Organizations” and enforce
standardization through “Blueprints”.
3. Policy Based Cloud Partitioning

5. 5
Cloud Consumer (eg: QA Engineer): Requests new vApp based on template.
Approver (eg: Line Manager): Receives email notification and approves via email.
Key Value: Controlled approvals and governance
Capability: vApp Provisioning with Approvals
Initiate Request Approval Workflow Email Notification

6. 6
Asset Manager: Associates software licenses with vApp templates.
Key Value: Automatically track software license usage in the Cloud.
Capability: Software License Tracking
Licenses Allocated on vApp Creation Licenses Freed on
vApp Deletion

7. 7
Capability: Policy Based Cloud Partitioning
Cloud Consumer (eg: Project Manager, QA Manager): Requests new “Cloud”.
Approver (eg: Line-Manager): Receives email notification and approves via email.
Initiate Request Approval Workflow Email Notification
Key Value: Simplify creation and management of Organizations.

8. 8
How Does vCloud Request Manager Work?
Element
Management
Cloud
Administrator
Cloud
Consumer
Approver(s)
VMware vCloud Request Manager
Private Cloud A
vSphere
Private Cloud B
vSphere
Service Provider
vSphere
EmailsPortal Blueprints
License
Mgt
Workflow
vCloud
API
VMware vCloud
Director
VMware vCloud
Director
Organizations
Catalogs
vDCs
VMware vCloud
Director
Organizations
Catalogs
vDCs
Organizations
Catalogs
vDCs

9. 9
Login
Multi-
Browser and
Multi-
Platform.

10. 10
Viewing Cloud Contents
List of
Applications
Deployed to
Current
Cloud.
Select Cloud
Filter
Application
List

11. 11
Dynamic Application Status

12. 12
Add Application

13. 13
Add Application
Select vApp
Templates
from
Catalog.
Enter
Minimal
Required
Data.

14. 14
Add Application: Feedback

15. 15
Add Application: Track Status
Track
Current
Status of
Request.

16. 16
Add Application: Workflow
Dynamic
Approval
Addressee
Lookup.
Software
License
Allocation.
VMware
vCloud
Director
Provisioning.
Email
Notification.

17. 17
vApp Deleted Workflow
Software
Licenses
Freed.

18. 18
Cloud Partitioning
Add Cloud.

19. 19
Add Cloud: Cloud Details
Multi-
Location
Support.
Pre-defined
Standard
Policies.
Unique
Name and
Description.

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Add Cloud: Manage Members
Define
Access to
Cloud.

21. 21
Blueprints
Defined by
Cloud
Administrator.
Simplify
Requests for
the Cloud
Consumer.
Enforce
Standard
Policies.

22. 22
Use Case 3: Cloud Partitioning
Dynamic
Approval
Addressee
Lookup.
VMware
vCloud
Director
Provisioning.
Email
Notification.

23. 23
Summary: Enhanced Governance and Control of Private Clouds

24. © 2009 VMware Inc. All rights reserved