Kayla B. Nix is a 2015 graduate of Northern Arizona University with a Bachelor of Business Administration in Management and a Certificate in Customer Service. She has over 3 years of customer service experience in various roles including manager of BTO Frozen Yogurt where she assists in hiring, manages employees and finances, and provides excellent customer service. As part of an award-winning team, she conducted market research and completed a 40-page business plan with pro-forma statements. She is a member of Delta Sigma Pi business fraternity and held positions including Vice President of Chapter Operations.