This document is a resume for Kawthar Khreiss, summarizing her professional experience and qualifications. She has over 10 years of experience in freight management and customer service roles. Her most recent role was as a Freight Coordinator at Post Service Company in Kuwait since 2016, where she was responsible for organizing air and sea freight import and export shipments. Prior to that, she held shipping and logistics roles at Gulf Agency Company and CMA CGM, demonstrating experience in export documentation, customs filing, and bill of lading processing. She also has a bachelor's degree in travel and tourism from Lebanese University.

1. KAWTHAR KHREISS
khreiss_kawthar88@live.com
Kuwait +00965 5118 2128
References available upon request 1 of 4
An enthusiastic, multi-skilled and hardworking professional with experience in freight management
and customer service
KEY Competencies:
 Organizing, planning, problem solving, Leadership, communication and interpersonal skills
 Fast learner and motivated professional
 Proficient in Microsoft Office; MS Outlook, MS Word, MS Excel, MS PowerPoint and various
computer software
26TH
SEPTEMBER 2016 – PRESENT “POST SERVICE COMPANY” - KUWAIT
Freight Coordinator
Key Responsibilities:
AIRFREIGHT
 IMPORT
 Contact agents / airlines for quotation
 Send full quotations to the customers accordingly
 Place booking once quotation confirmed & check all needed documents (MBL // C.I // P.L // COO)
 Follow up on shipments process from loading point up to final destination
 Handle delivery order collection once shipment arrives
 Prepare all needed documents for clearance procedure
 Follow up on the Bayan
 Arrange delivery to consignee’s premises once clearance is done
 Issue invoice for each shipment
 Collect money & prepare receipt
 EXPORT
 Send quotation to the customer
 Book flight with airline
 Handle documents needed for export formalities
 Arrange cargo pick up
 Follow up on the export Bayan
 Send pre-alert to the agent at destination
 Issue invoice for each shipment
 Collect money & prepare receipt
SEAFREIGHT
 IMPORT
 Contact agents for quotation
 Send full quotations to the customer accordingly
 Send booking instructions to the agent once booking confirmed
 Check all related documents (MBL // C.I // P.L // COO)
 Follow up on shipments process from port of loading up to port of destination
 Handle delivery order collection once shipment is arrives
 Prepare all needed documents for clearance procedure
 Follow up on the Bayan
 Arrange delivery to consignee’s premises once clearance is done
 Issue invoice for each shipment
 Collect money & prepare receipt
Professional Experience
Profile

2. KAWTHAR KHREISS
khreiss_kawthar88@live.com
Kuwait +00965 5118 2128
References available upon request 2 of 4
 EXPORT:
 Contact shipping line for quotation
 Send full quotations to the customer accordingly
 Send booking instructions to the shipping line once booking confirmed & get EO copy accordingly
 Check all related documents (C.I // P.L // COO) & send MBL instructions accordingly
 Prepare HBL on system
 Follow up with clearing agent on export formalities process
 Handle MBL collection or releasing from shipping line once shipment is departs
 Send full pre-alert to the agent of destination
 Issue invoice for each shipment
 Collect money & prepare receipt
1ST
OF MAY 2016 - 1ST
OF JUNE 2016 “GULF AGENCY COMPANY” - KUWAIT
Shipping & Logistic Executive
Key Responsibilities:
 EXPORT DOCUMENTATION
 Prepare EO sheet for each shipment
 Prepare empty and full back load list for each vessel.
 Create draft of bill of lading
 Issue original bill of lading
 Send TDR report to t/s port
 Send final export pre-alert to t/s port after vessel sailing
 Actualize each vessel code
 Create job for each vessel in gac2 system
 Job invoicing and closure
 Prepare cost / revenue report for all export containers
 Prepare export container report weekly
 IMPORT DOCUMENTATION
 Check pre-alert received from last T/S port
 Prepare discharge list & custom data sheet for each vessel
 Prepare all B/L & manifest copies for d/o submission
 Create job for each vessel in GAC 2 system
 Sending exchange rates
 Prepare cost/ revenue report for all import containers
 LOGISTICS
 Update NYK container movement on daily basis (full discharge, gate out full box, get in
empty box, deliver empty box to the shipper, gate in full box, loaded full on board, loaded empty
on board)
JUNE 2013-OCTOBER 2015 “CMA CGM (MERIT SHIPPING SAL)” – LEBANON
Export Documentation Department Coordinator
Key Responsibilities:
 BOOKING SERVICE (PRE-DOC TASKS):
 Receipt of shipping note (email/ fax/ e-booing/..)
 Booking compliance check (SQ existence/ cargo acceptance/ pod validity/routing/ equipment
availability)
 Create booking in LARA (if not denied)
 Send booking confirmation or booking denied

3. KAWTHAR KHREISS
khreiss_kawthar88@live.com
Kuwait +00965 5118 2128
References available upon request 3 of 4
 VESSEL FILE AND SHIPPING INSTRUCTION
 Collate vessel file (load list vs booking files)
 Handle booking cancellation and rolled boxes
 Prepare loading list and send it to operation team
 Chase for SI
 Send SI to the person in charge of the BL creation
 BL INPUT & AMENDMENT
 Create draft of bill of lading
 Check draft BL
 Cargo manifest finalization (to be ready in LARA and the local system
 Amendments before bill of lading print
 CUSTOM FILING:
 Preparation (red manifest to customs)
 Filing (customs, ENS etc.)
 Follow up on filing / checking
 BL ISSUE (PRINTING AND RELEASING):
 BL print
 Prepare list of items missing per BL –if any
 Follow up to finalize OBL issuing (items missing BIVAC, COTECNA, and FERI …)
 Receipt and check of loading confirmation (after vessel departure)
 Release OBL
 CALL CLOSURE PROCESS:
 Solve error reconciliation (partner not approved, tracking move not reconciled, BL not printed…)
 Follow up (ensure cc < 5d vessel departure)
 GENERAL DOC TASK:
 Process and complete cod if any
 Respond to customer queries on shipment
 Liaison with overseas agents for information requests
 Other queries from clients (certificates, demurrage & detention …)
AUGUST 2012 - JUNE 2013 “GEZAIRI TRANSPORT S.A.L” – LEBANON
Operation and Customer Services
Key Responsibilities:
 LCL SEA EXPORT PRICING AND OPERATION
 FCL Sea Export pricing and operation (FCL)
 Placing bookings thru shipping lines and following up the shipments process.
 LCL Sea Import pricing and operation
 FCL Sea Import pricing and operation (FCL)
 Customer Service
 Handling Sea freight files (export & import) from A-Z
 B/L issuing and manifest auditing
AUGUST 2011- JULY 2012 “GLOBE EXPRESS SERVICES” – LEBANON
Operation and Customer Services
Key Responsibilities:
 NEGOTIATING FREIGHT RATES WITH SHIPPING LINES AND SELLING CLIENTS ACCORDINGLY
 Placing bookings through shipping lines and following up the shipments process.
 Organizing cargo collection between shipping lines and clients.
 Following up money collection from clients and quoting their new shipments.
 Clearance operation
 Full Export operation (FCL // FULL CONTAINER LOAD)
 Full Import operation up to delivery order releasing process

4. KAWTHAR KHREISS
khreiss_kawthar88@live.com
Kuwait +00965 5118 2128
References available upon request 4 of 4
SEPTEMBER 2009- JULY 2011 “GAVA INTERNATIONAL” – LEBANON
Operation and Customer Services
Key Responsibilities:
 Placing bookings through shipping lines and following up the shipments process.
 Organizing cargo collection between shipping lines and clients.
 Following up money collection from clients and quoting their new shipments.
 Clearance operation
 Full Export operation (FCL)
 Full Import operation process
JUNE 2008 – OCTOBER 2009 “CONCORD TRAVEL CO.” – LEBANON
Incoming operation for travelers & tourist
Key Responsibilities:
 Hotel reservation in Lebanon
 Follow up clients inside Lebanon
 Group reservations
SEPTEMBER 2005 - JUNE 2015 “THEATRE MONNOT – USJ” – LEBANON
Part Timer
Key Responsibilities:
 Selling tickets, organizing festivals, customer service
 Travel and Tourism – Lebanese University – Lebanon - 2011
 Baccalaureate 2 – Sociology and Economics – Makased High School – Lebanon – 2006
Date of Birth : June 09th, 1988
Gender : Female
Marital Status : Married
Nationality : Lebanese
Languages : Arabic, English, French (basic command)
Personal Details
EDUCATION