Kathleen Cruz has over 16 years of experience in management, recruiting, and human resources for the U.S. Navy. She has supervised teams of up to 36 personnel across multiple offices and states. Cruz has extensive experience recruiting for various Navy roles including pilots, intelligence officers, engineers, and medical officers. She has received numerous awards for leadership, recruiting success, and customer service.
Do you intend to accomplish your talent management and personnel development activities on demand and efficient? Then our potential assessment is the right preliminary diagnostic measure.
Detect strengths, talents, fields for improvement and potentials. Propose your staff members specific development activities that are based on their portfolio of competencies
and strategic requirements of your company.
german version see:
http://klug-md.de/seiten/Potenzialanalyse.htm
Do you intend to accomplish your talent management and personnel development activities on demand and efficient? Then our potential assessment is the right preliminary diagnostic measure.
Detect strengths, talents, fields for improvement and potentials. Propose your staff members specific development activities that are based on their portfolio of competencies
and strategic requirements of your company.
german version see:
http://klug-md.de/seiten/Potenzialanalyse.htm
1. Kathleen S. Cruz
146 Mallard Rd
Melrose, FL 32666
Home: (386)662-4949
Cell: (570)540-5033
kathleencruz079@gmail.com
SUMMARY
More than 16 years managementexperience:supervising and training personnel and managing multiple offices.More than 10 years as
a sales manager, job placementspecialist, recruiter,human resource manager,and customer service expert within the DOD/US Navy.
Received numerous accolades for excellence in leadership,recruiting,and customer service. Performed recruiting/Job Placementin
the following areas:Pilots,Intelligence Officers,Cryptology Officers, Engineering Officers, Medical Officers, and ALL enlisted programs
(justto name a few). Effortlessly/flawlesslycreated and managed the multilevel pipeline for all job applicants. A job
placement/Recruiting GURU as evidentby having more than an 80% application to hiring ratio. As a Naval Cryptologistworked directly
in aeronautical space/engineering with NSA, Boing, Raytheon, Lockheed Martin, and Northrup Grumman. Have NUMEROUS
contacts/associates still in the militaryworking with these companies as well as contacts working with the Secretary of Defe nse. Have
access to ALL Military/DOD bases as well as upcoming transitioning militarypersonnel within myAOR throughoutthe nation.
KEY QUALIFICATIONS
TS/SCI – Full Life Cycle Recruiting - VMS/ATS Expert – Networking – Virtual Recruiting (twitter, Facebook, LinkedIn, email,etc.) –
College/Campus Recruiting - Sales Manager – Social Media Recruiting - Sales Instructor - Human Resource Manager - Recruiter -
Staffing Manager (prescreening and conducting initial interviews) - Sexual HarassmentPrevention Instructor - BudgetManagement -
Team Coaching - Marketing - Market Analysis – Developing Relationships – Medical Officer Recruiter – Engineer Recruiter – Chaplain
Recruiter – General Recruiter
SKILLS
Instructor - Multitasking- Problem Solving/ConflictResolution- Leadership - Building Relations - Mentoring - Effective Communication -
Management - Passionate Trainer – Time Management - Short/long term planning - Strong Analytical/Organizational Skills - Self
Starter - Team Player - Detail Oriented – Interpersonal
SOFTWARE
VMS/ATS (similar to Fieldglass VMS): RTOOLS, CIRIMS, OTOOLS, NROTC Database – Microsoft Office: Excel, Word, Access,
PowerPoint
NOTABLE ACHIEVEMENTS
#1 Division in District,#1 Recruiter Region East(out of more than 1200), #2 Recruiter in the Nation (out of more than 2500),#1
Recruiter in district2 years straight,#1 Work Center Supervisor,Sailor of the Year (x2), Motivational Leadership award
EXPERIENCE
U.S. Navy: HR/Sales Manager, Zone Supervisor, Recruiter U. S. Navy August 2005-August 2015
❖ Supervised/Trained 36 personnel,7 offices,covering 2 states.Communicates effectivelywith diverse populations;consistently
soughtafter by subordinates,peers,and senior personnel for strong analytical and problem solving skills.
❖ Excellent trainer and motivator. As the Recruiting Zone Supervisor took a struggling team from the bottom to #2 first year and
#1 second year with numerous individual awards throughout.
❖ Chosen to train new recruiters and newly hired senior leadership on the Navy’s applicanttracking system .Instrumental in the
development of the ATS currently used.
❖ Has done it all. Firstever in the nation to receive the Navy’s national level "Centurion Award", given if you recruit100
individuals within 36 months (a featrarely accomplished).Accomplished justafter 22 months.
❖ Genuinelycaring about the customer and personnel.As a customer service expertcut areas customer service complaints
down to an impressive less than 10% next level complaintbytraining my team on the proper handling oftheir customers.
❖ Marketing and Research Analysis Expert. Using demographic information and keyinfluence center locations,flawlesslyplaced
team in the correct areas to maximize productivity.
❖ Astounding Staffing Manager. Exceptional at knowing who to hire and where to place personnel to e nsure success notonlyof
the individual butthe team as a whole.
U.S. Navy: Cryptologic Administrator/ Office Manager February 1999-August 2005
❖ Expertly managed and led a team of 25 personnel,ensuring time sensitive administrative tasks were completed ahead of
schedule.
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2. Kathleen S. Cruz
146 Mallard Rd
Melrose, FL 32666
Home: (386)662-4949
Cell: (570)540-5033
kathleencruz079@gmail.com
❖ Flawlesslyprovided monthlyleadership and systems training to more than 400 personnel.
❖ Created first ever, user friendly, Standard Operating Procedure Guide to limiterrors and ensure consistencythroughoutthe
organization,was awarded for increasing productivity by over 50%.
❖ Recognized as supervisor of the Year for contributions to the organization's success.
EDUCATION
❖ Achieve Global,Professional Selling Skills
❖ Achieve Global,Professional Selling Skills Advanced
❖ Achieve Global,Coaching
❖ Hawaii Pacific University (7 Credits)
❖ Columbia College ofMissouri (18 credits)
❖ Military ACE Accreditation (72 credits)
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