This document provides an overview of the concept of Kaizen. It discusses that Kaizen is a Japanese word meaning "continuous improvement" with the goal of generating customer satisfaction through small, incremental improvements involving everyone in an organization. The document outlines some of the key beliefs and views of Kaizen, including that there should be no day without some improvement. It also discusses how Kaizen can lead to better quality, faster work cycles, flexibility and low costs/waste. The document compares Kaizen to innovation and highlights some of the differences. Finally, it provides an overview of the steps in a typical Kaizen program and includes a case study on how Toyota has implemented Kaizen.

1. Kaiz
en

2.  Japanese word
 Kai meaning “ change” Zen meaning “good”
 It is a continuous improvement with involvement
of everybody in organization so as to generate cus
Overview Of Kaizen

3.  Based on belief that there will be
no progress if you keep on doing
things exactly same way all the
time
 Basically say that no day should
go without some kind of
improvement made somewhere
 Stresses upon process oriented
Belief And Views Of
Kaizen

4. Better
quality of
product and
services
Faster work
cycles
Greater
Flexibility
Low cost
And Low
Wastage
How To Implement Kaizen

5. Innovation
Kaizen

6. Innovation Kaizen
Creativity Adaptability
Individualism Teamwork
Technology oriented People Oriented
Seeks New Technology Development in Existing
 Basically many of us are confused that innovation and
Kaizen can be regarded as same thing
 But No!!!!!
 Kaizen is Small Improvement
 Innovation is Very big and drastic improvement
Kaizen V/s Innovations

7. Kaizen
Management
Oriented
Group
Oriented
Individual
Oriented

8. Concentrate
on strategic
and logistic
issues
Provide
momentum to
keep up
progress
Must spent
50% time on it
Management
Oriented
Permanent
approach
Quality circles
and Small
group
Activities
Group
In form of
suggestions
Morale
Booster
Individual
Overview!!!

9. Steps In Kaizen Programme

10. SEIRI
• Identify improvement areas
SEITON
• Things kept in order
SEISO
• Keep work place clean
SEIKETSU
• Special attention to personal health
SHITSUKE
• Discipline
Overview Of KaizenProgramme

11. Case Study

12. The philosophy of kaizen is one of Toyota’s core values.
It means ‘continuous improvement’
The Toyota Production
System invites team members to
think about the process and make
timely decisions in order to keep it
running smoothly,Rather than merely operating like machines
This involvement creates
responsibility for the success
of the process, increasing both
Toyota Case Study