This document provides information about Kaizen, a Japanese technique for continuous improvement. It defines Kaizen as making small incremental changes to improve productivity and minimize waste. The document outlines the main principles of Kaizen, which include considering the entire process and not blaming individuals. It also discusses the features, phases, benefits, an example of Kaizen implementation at Toyota, and potential pitfalls. The goal of Kaizen is to make slow, steady improvements through teamwork and involvement of management and workers.