Learn how Camerican International, one of the worlds largest food import/export companies, has integrated numerous add-ons in Confluence to build a custom CRM on a limited budget and without any in-house programmers. The Atlassian ecosystem is full of existing add-ons you can use, as well as developers looking for new ideas to build. Understanding how to manage multiple add-ons and work with the various vendors is the key to unlocking huge value. Come see what’s possible!

1. Just-In-Time Business Operations
Yeah, there’s an add-on for that!
ETHAN FOULKES • BUSINESS DEVELOPMENT • CAMERICAN

2. 1,231
PagesSpaces
26,704
500+/year 10,000+/year
50

4. 2003

6. “Real Job”

9. “Your mind is for
having ideas, not
holding them.”

10. web-based CRM / Knowledge Base
Build a super awesome fully customized

17. 15

19. Single Source of Truth in the Organization

21. Blueprints are great!

22. Live templates are better!
MVP

24. Kelvin
Purchasing

27. Mention No Email Storm
Guide and structure…don’t try to force everything.

28. Interactive Knowledge Base / CRM
Next Level

29. Allison
Sales

34. Josh
Purchasing

39. Put the right info in front of the
right people at the right time.

42. Mari
Import Expert

43. Kelvin
Purchasing

44. Nancy
Support Services

45. Justin
Traffic

46. Adoption - Portal
If nobody uses your tool, it doesn’t matter how good it
is…
Key Concept:

51. Single Source of Truth in the Organization

52. How many people like building reports in Excel for management?
Meeting in 15 minutes…can you !
Get me those reports ASAP?!
Sigh….!

59. What’s next?
• Pull in other departments
• JIRA projects for all
• HipChat integration

60. Confluence = Awesome IntranetConfluence = Awesome CRMConfluence = Awesome PortalConfluence = Awesome WikiConfluence = Awesome Business IntelConfluence = Awesome _______

61. Ethan Foulkes • Business Development • Camerican
Thank you!