This resume is for Justin Timmons, an experienced healthcare operations manager seeking a new position. Over his 11-year career, Timmons has held senior leadership roles in healthcare technology and cost management companies, where he oversaw sales, marketing, operations, IT development, and customer service. He has a proven track record of growing startup companies, most notably increasing sales at one company from $0 to $3 million. Timmons also has expertise in software development, project management, and building strong client relationships.
Offering more than 11 years of experience providing senior-level sales and operations leadership in Healthcare Technology and Cost Management. Expertise includes Managed Health Care, Pharmacy Benefit Management, PPO, Claims Adjudication, Sales Management, Sales Forecasting and Planning, Project Management, Mediation, Software Development and HIPAA Compliance.
Expertise
Sales Management & Training
Operations Management
Managed Health Care
Strategic Sales Forecasting & Planning
P&L Management
Cross-functional Team Leadership
Software Development
Project Management
Cloud-Based Software Solutions
Channel Management
Key Account Management
Information Technology
Go-To-Market Plans
Startup Environments
SCRUM Framework
Contract Negotiations
Business Plan Development
Client Retention Strategies
Offering more than 11 years of experience providing senior-level sales and operations leadership in Healthcare Technology and Cost Management. Expertise includes Managed Health Care, Pharmacy Benefit Management, PPO, Claims Adjudication, Sales Management, Sales Forecasting and Planning, Project Management, Mediation, Software Development and HIPAA Compliance.
Expertise
Sales Management & Training
Operations Management
Managed Health Care
Strategic Sales Forecasting & Planning
P&L Management
Cross-functional Team Leadership
Software Development
Project Management
Cloud-Based Software Solutions
Channel Management
Key Account Management
Information Technology
Go-To-Market Plans
Startup Environments
SCRUM Framework
Contract Negotiations
Business Plan Development
Client Retention Strategies
Customer-Centric, Strategic Sales Leader with 15 years of experience successfully navigating the complex sale and introducing SaaS and solutions that leverage cloud technology. Research, data, business intelligence and digital marketing. Fin-tech, legal, compliance, risk management, CRM and employee management software. Delivered revenue growth by as much as 300%, regularly beating goals through a focused consultative sales approach. Developed and enhanced up to 250+ client relationships annually, often at the C-level. I earn trust and build relationships with integrity. Responsive self-starter who closes business in the field with minimal oversight. Team player with a strong executive presence who is coachable, resourceful and results oriented.
How Morgan Stanley is Using Apps to Transform the WorkplaceDreamforce
Join us to learn how IT can be the hero and help accelerate HR transformations. Learn how to create a seamless experience for employees on the front end, all completely integrated with your core HR systems on the back end. Join us to hear from Morgan Stanley on how they're building and deploying apps to better service, engage, and retain employees. Speakers: Brian Kelly, Morgan Stanley's Executive Director of HR IT and Ashvin Parmar, Capgemini's Business Information Management Principal
The Science of Incentive Compensation Programs: The DNA of What WorksProformative, Inc.
Acquiring, retaining and motivating the right talent continues to top the list of challenges identified by CFOs and other C-Suite executives at companies of all sizes. Incentive compensation plans that miss the mark can damage any company’s profitability, and even put the future of a company at risk. Yet, despite with the availability of data to better understand the behaviors of customers and those tasked with engaging and managing them, incentive compensation design and management still often fails to get its due.
Join us as Erik Charles, Principal Incentives Strategist, Xactly explains the science of an effective incentive compensation program including the essential components of its DNA.
Customer-Centric, Strategic Sales Leader with 15 years of experience successfully navigating the complex sale and introducing SaaS and solutions that leverage cloud technology. Research, data, business intelligence and digital marketing. Fin-tech, legal, compliance, risk management, CRM and employee management software. Delivered revenue growth by as much as 300%, regularly beating goals through a focused consultative sales approach. Developed and enhanced up to 250+ client relationships annually, often at the C-level. I earn trust and build relationships with integrity. Responsive self-starter who closes business in the field with minimal oversight. Team player with a strong executive presence who is coachable, resourceful and results oriented.
How Morgan Stanley is Using Apps to Transform the WorkplaceDreamforce
Join us to learn how IT can be the hero and help accelerate HR transformations. Learn how to create a seamless experience for employees on the front end, all completely integrated with your core HR systems on the back end. Join us to hear from Morgan Stanley on how they're building and deploying apps to better service, engage, and retain employees. Speakers: Brian Kelly, Morgan Stanley's Executive Director of HR IT and Ashvin Parmar, Capgemini's Business Information Management Principal
The Science of Incentive Compensation Programs: The DNA of What WorksProformative, Inc.
Acquiring, retaining and motivating the right talent continues to top the list of challenges identified by CFOs and other C-Suite executives at companies of all sizes. Incentive compensation plans that miss the mark can damage any company’s profitability, and even put the future of a company at risk. Yet, despite with the availability of data to better understand the behaviors of customers and those tasked with engaging and managing them, incentive compensation design and management still often fails to get its due.
Join us as Erik Charles, Principal Incentives Strategist, Xactly explains the science of an effective incentive compensation program including the essential components of its DNA.
With today’s economic challenges, now is a good time for every business
to take a close look at their business strategy and assess both the
immediate and longer term impact of the recent economic downturn. So
what measures should business take to perform better in good economic
weather and be able to cruise through in economic storms? Let's discuss.
Strategic, no-BS, engaged, articulate, and dynamic Chief Revenue Officer that drives and leads sales and marketing, managing and building highly effective teams to acquire new business. Strong foundation and experience working in small dynamic companies and start-ups.
Experienced building pre-IPO, SaaS, and Cloud technology teams, confident serial business developer skilled in leadership and team dynamics -with over 15 years experience in growth, startup, and early-stage Software & SaaS, spread across multiple technology disciplines including mobile, wireless, cloud-based software tools, broadband, visual workflows, emerging technologies AI and ML, video, IT, analytics, and software serving multiple verticals in transportation, enterprise, logistics, renewable energy, financial services, media & entertainment and more.
With my years of experience aligning sales, marketing, product, and technology, I focus on revenue acquisition, integrating and optimizing product development, sales, marketing, and CRM teams to create the best possible experience leveraging my team-based work dynamic that utilizes a “been there done that DNA” systems-oriented approach to facilitate operational improvement with efficient and effective solutions driving revenue.
It is enjoyable working with CEOs, founders, and teams navigating the complex challenges of Go-To-Market strategies, account mapping including sales and marketing playbooks that drive new revenue, and bringing together solutions that effectively address all areas of the organization.
Qualifications
• Extensive experience in SaaS sales.
• Demonstrated success in building and leading metrics-driven sales organizations.
• Proficiency in managing remote teams and navigating remote work environments.
• Strong communication and time management skills.
• Proven track record in recruiting and developing sales talent.
• Comfortable in high-complexity and rapidly changing environments.
• Experience with both direct and channel sales organizations.
In summary, my tenure as a sales leader has been marked by a relentless pursuit of excellence, a commitment to team growth, and a strategic approach to driving revenue. With a comprehensive understanding of the intricacies of sales leadership and a proven ability to navigate complex landscapes, I am poised to deliver exceptional results and contribute to the success of any organization.
1. JUSTIN TIMMONS 607 N. Sunway Drive
Gilbert, AZ 85233
(480) 540-4866
TimmonsJustin09@gmail.com
Offering more than 11 years of
experience providing senior-
level sales and operations
leadership in Healthcare
Technology and Cost
Management. Expertise
includes Managed Health
Care, Pharmacy Benefit
Management, PPO, Claims
Adjudication, Sales
Management, Sales
Forecasting and Planning,
Project Management,
Mediation, Software
Development and HIPAA
Compliance.
Expertise
Sales Management &
Training
Operations Management
Managed Health Care
Strategic Sales
Forecasting & Planning
P&L Management
Cross-functional Team
Leadership
Software Development
Project Management
Cloud-Based Software
Solutions
Channel Management
Key Account Management
Information Technology
Go-To-Market Plans
Startup Environments
SCRUM Framework
Contract Negotiations
Business Plan
Development
Client Retention
Strategies
Operations Manager
Area of Emphasis – Healthcare Technology & Cost Management
Seasoned healthcare executive with extensive experience managing all functional areas
of operations for companies in the healthcare cost management industry. Well-developed
skills overseeing Sales and Marketing, Operations, IT Development, Project
Management, PPO Relations, and Customer Service. Dedicated leader with outstanding
communication, time management, and problem-solving skills.
Start-up Sales Growth: Proven track record of success growing sales of startup
companies. Grew sales from $0 to $3 Million at Trilogy Health Care Solutions.
Sales and Operations Strategy: Successfully implemented an iterative Scrum
framework methodology to develop sales and marketing strategies within proper
market channels, ensuring successful market entry.
Project Management and Client Retention: Extensive experience managing
complex IT projects from inception through completion and building and
maintaining strong client relationships.
Experience
TRILOGY HEALTH CARE SOLUTIONS — Scottsdale, AZ September 2009 – Present
Provides industry-leading cost management solutions that coordinate a variety of
products and resources to manage and secure optimal savings for out-of-network
medical claims.
Vice President of Sales/Chief Operating Officer/Partner
Manage and oversee all sales and marketing efforts for the company as well as
business processes; report directly to the Board of Directors. Collaborate extensively
with the Vice President of Claims, Chief Information Officer, Director of Client
Relations, and Director of Sales to identify methods to increase sales, reduce costs,
and improve the efficiency of business processes.
Create and implement the strategic direction for the company regarding software
development and client relations.
Provide training and ongoing mentorship for Claims Negotiators, Sales Team,
and Customer Service Team.
Collaborate with the executive leadership team to create quarterly and end-of-
year budgets and forecasts.
Key Accomplishments
Founded the company in 2009; grew sales from $0 to $650,000 in the first fiscal
year, and to $3 Million in 2015.
Managed multiple proprietary software development projects including intranet
and strategic benchmarking system for complex reimbursement determinations.
Created a relationship with the Center for Medicare Services (CMS) for
cooperative API development.
2. JUSTIN TIMMONS Résumé – Page 2 of 2
Career Progression, Continued
GLOBAL CLAIM RESOURCES — Scottsdale, AZ August 2006 – August 2009
A PPO network that provides negotiation, bill review, and audit for medical claims cost management to payer clients.
Vice President of Sales and Marketing/Operations Manager
Oversaw multiple operational departments for the company including Sales and Marketing, IT Development, Project
Management, PPO Relations, and Customer Service. Managed a staff of 21 employees and reported directly to the
CEO.
Created and implemented all sales and marketing strategies for the company including sales goals, budgets, and
forecasts.
Cultivated new business opportunities by participating in multiple user groups, attending conferences and summits,
executing drip marketing campaigns, and traveling to entertain clients.
Developed an individualized claim strategy and support for the Claims Department.
Corresponded with provider Legal Departments and with clients for complex claims.
Key Accomplishments
Successfully grew sales revenue from a net of $1.4 Million to $2.7 Million in 3 years.
Software Development: End-to-end sales software Aspire, Surveyor, and CSR tracking.
Created a Discount Retention Program (DRP) to capture discount loss revenue utilizing Surveyor to provide
network and discount availability.
Implemented a Wellness Program for a mindful and well office environment that would promote healthy lifestyle
choices, strong revenue, prosperity, and long-term friendships.
Implemented EDI 837 file translator to our proprietary claims manager tool transfer allowing for instant HIPAA
compliant file transfer.
IBM — Tempe, AZ August 2003 – August 2006
Territory Manager II
Performed all aspects of new business development, specializing in IBM X-series server configuration, Websphere,
and VM Ware. Managed a personal portfolio of business that generated more than $2 Million in annual sales revenue.
Delivered PCD rollout solutions for PC and Notebook, including leasing and custom imaging for enterprise clients.
Key Accomplishments
Grew sales revenue from $700,000 to $2.1 Million.
No. 1 Ranked Territory Manager on the team for 20 of 36 months.
HOSPITALITY STAFFING SOLUTIONS — Phoenix, AZ July 2001 – July 2003
Sales Manager/Officer Manager
Supervised a team of 450 temporary employees; reported directly to the company owner; staffed 100+ employees at
events for the Arizona Cardinals, Diamondbacks, and the Waste Management Open.
Education, Certification, & Technical Skills
ARIZONA STATE UNIVERSITY — Tempe, AZ, Bachelor of Science Degree in Spanish; Minor in Biology
UNIVERSIDAD DE BELGRANO — Buenos Aires, Argentina, Spanish Coursework
Certified IBM X-Series Server Specialist
IBM X-series Servers, VMware, Websphere, CS6, VOIP, Software Development, Microsoft Office Suite, MS V7-10,
Crystal Reports, EDI File formatting, ACT, Nutshell, Freshbooks