The document outlines Hillsborough County's successful education campaign to increase curbside recycling. The campaign involved developing a comprehensive communications plan, launching a new recycling website, conducting various marketing activities, and measuring results. Key results included a 547% increase in bin requests and a 4.3% rise in monthly set outs, exceeding the campaign's goals. The top lessons highlighted were to start with a thorough plan, evaluate your recycling website, begin with some simple improvements, launch promotional events, and sustain efforts over time.