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EXPERIENCE

Associate Data Analyst, Fidelity Investments, May 2015 - Present

• Built predictive models in R and analyzed data within Fidelity's Core Operations Team

• Currently working with Data Mining Machine Learning Algorithms, specifically K-
Means, Apriori, and C5

• Utilized text analytics using R to cluster sentiment around internal products

• Managed content on Fidelity Internal page for Data Mining Machine algorithms
resources

Program Manager, Rochester Institute of Technology, December 2014 - May 2015

• Managed Salesforce student database

• Imported student data from excel spreadsheets to Salesforce

• Set data integrity standards for fields tracked in the database

• Recruited students for Entrepreneurship minor within RIT

• Marketed upcoming events held in the Simone Center for Innovation

Product Management Co-op, Intuit, June 2014 - December 2014

• Maintained backlog of JIRA tasks for the Developer Experience v2, decreasing total
open task volume by 50%

• Managed a team of 35 volunteers for a QuickBooks Connect Hackathon with over 200
developers

• Designed 8 new cohort reports with data gathered from the Intuit Developer and
Apps.com websites

• Worked as Product Manager assigning tasks to the Developer Experience team to fix
bugs in DevX v2 website

• Created scripts for usability testing to obtain stakeholder feedback for the DevX v2
experience

Data Analyst Co-op, Intuit, January 2014 - June 2014

• Managed the user experience team for the Intuit University mobile application,
increasing employment interest of university students

• Contributed to reduction of TurboTax assisted care contacts (user's open questions)
by 1 million by visualizing Voice of Customer data using Tableau

• Published eight actionable reports that improved decision making and product
experiences

• Led winning team in a week long Intuit Hackathon by creating a new student-focused
recruiting experience

• Built reporting for automated IVR that drove key insights and significant change in
FY15 strategy

Business Analyst, Student IT Office, May 2013 - December 2013

• Worked as Business Analyst and provided business cases for future growth and
implementation of projects

• Delivered quality and timely web services to clients in underserved RIT departments

• Designed quality user interface using JavaScript, jQuery, HTML5, and CSS3 with
feedback from A/B testing

• Identified risks and prepared risk exposure document

• Gathered requirements for web services and worked with team to prioritize feature
development
SERVICES

• Product Management

• Program Management

• Data Analytics

• Data Visualization

• Data Mining

• Machine Learning

• UI/UX Software Design
EDUCATION

Bachelor’s of Science

Economics

Rochester Institute of Technology

Fall 2010 - Spring 2015
Bachelor’s of Science
Management Information Systems

Rochester Institute of Technology

Fall 2010 - Spring 2015
AWARDS

• Intuit's Codechella Hackathon

March 2014

• Dean’s List at RIT

Fall 2012 - Spring 2015

• Franklin W. Peterson
Electronics Scholarship Award

January 2015



SKILLS

Programming, Scripting, and

Query Languages - PL/SQL,
SQL, R, JavaScript, HTML5,
jQuery, CSS3

Systems Knowledge - Oracle
11g, and Oracle SQL Database

Program Knowledge - JIRA,
Microsoft Visual Studio, Eclipse,
Salesforce, Microsoft Visio,
Looker, RStudio, Tableau,
Omniture, Toad, PL/SQL
Developer, UML Tools, and
Photoshop CS6

Language Proficiency -
Limited Working Proficiency in
French, Elementary Proficiency
in Russian
JP Hughes
Data AnalystJP
https://www.linkedin.com/in/jph5972

(716) 969-7287
jph5972@rit.edu
www.heytherejp.com

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JP Hughes Resume

  • 1. EXPERIENCE
 Associate Data Analyst, Fidelity Investments, May 2015 - Present
 • Built predictive models in R and analyzed data within Fidelity's Core Operations Team
 • Currently working with Data Mining Machine Learning Algorithms, specifically K- Means, Apriori, and C5
 • Utilized text analytics using R to cluster sentiment around internal products
 • Managed content on Fidelity Internal page for Data Mining Machine algorithms resources
 Program Manager, Rochester Institute of Technology, December 2014 - May 2015
 • Managed Salesforce student database
 • Imported student data from excel spreadsheets to Salesforce
 • Set data integrity standards for fields tracked in the database
 • Recruited students for Entrepreneurship minor within RIT
 • Marketed upcoming events held in the Simone Center for Innovation
 Product Management Co-op, Intuit, June 2014 - December 2014
 • Maintained backlog of JIRA tasks for the Developer Experience v2, decreasing total open task volume by 50%
 • Managed a team of 35 volunteers for a QuickBooks Connect Hackathon with over 200 developers
 • Designed 8 new cohort reports with data gathered from the Intuit Developer and Apps.com websites
 • Worked as Product Manager assigning tasks to the Developer Experience team to fix bugs in DevX v2 website
 • Created scripts for usability testing to obtain stakeholder feedback for the DevX v2 experience
 Data Analyst Co-op, Intuit, January 2014 - June 2014
 • Managed the user experience team for the Intuit University mobile application, increasing employment interest of university students
 • Contributed to reduction of TurboTax assisted care contacts (user's open questions) by 1 million by visualizing Voice of Customer data using Tableau
 • Published eight actionable reports that improved decision making and product experiences
 • Led winning team in a week long Intuit Hackathon by creating a new student-focused recruiting experience
 • Built reporting for automated IVR that drove key insights and significant change in FY15 strategy
 Business Analyst, Student IT Office, May 2013 - December 2013
 • Worked as Business Analyst and provided business cases for future growth and implementation of projects
 • Delivered quality and timely web services to clients in underserved RIT departments
 • Designed quality user interface using JavaScript, jQuery, HTML5, and CSS3 with feedback from A/B testing
 • Identified risks and prepared risk exposure document
 • Gathered requirements for web services and worked with team to prioritize feature development SERVICES
 • Product Management
 • Program Management
 • Data Analytics
 • Data Visualization
 • Data Mining
 • Machine Learning
 • UI/UX Software Design EDUCATION
 Bachelor’s of Science
 Economics
 Rochester Institute of Technology
 Fall 2010 - Spring 2015 Bachelor’s of Science Management Information Systems
 Rochester Institute of Technology
 Fall 2010 - Spring 2015 AWARDS
 • Intuit's Codechella Hackathon
 March 2014
 • Dean’s List at RIT
 Fall 2012 - Spring 2015
 • Franklin W. Peterson Electronics Scholarship Award
 January 2015
 
 SKILLS
 Programming, Scripting, and
 Query Languages - PL/SQL, SQL, R, JavaScript, HTML5, jQuery, CSS3
 Systems Knowledge - Oracle 11g, and Oracle SQL Database
 Program Knowledge - JIRA, Microsoft Visual Studio, Eclipse, Salesforce, Microsoft Visio, Looker, RStudio, Tableau, Omniture, Toad, PL/SQL Developer, UML Tools, and Photoshop CS6
 Language Proficiency - Limited Working Proficiency in French, Elementary Proficiency in Russian JP Hughes Data AnalystJP https://www.linkedin.com/in/jph5972
 (716) 969-7287 jph5972@rit.edu www.heytherejp.com