Journey without fear

What’s
your
name?
What’s your
current
role?
What do you thinkbecomes possiblewith Psychological
Safety?
@DanaPylayeva
Turn and Talk

Introduction: Dana Pylayeva
Agile/DevOps Coach & Trainer
@DanaPylayevaCoach, ScrumMaster
Developer, DBA Manager
Author,
Game Designerdana@agileplayconsulting.com
International Speaker
40 conferences,
15 countries

Adapted from
Ron Westrum
Fear-RiddenPathologicalCulture
GenerativeCulture
(ExperimentationandLearning)
Bureaucratic Culture
Fear Cripples Information Flow
© Agile Play Consulting LLC 2019 - All Rights Reserved

Fear is an
Innovation
Killer

Symptoms of Fear in Organizations
@DanaPylayeva© Agile Play Consulting LLC 2019 - All Rights Reserved

Success Theater of DevOps Adoption
Puppet | State of
DevOps Report 2018
Average Gap: 58%97%
@DanaPylayeva© Agile Play Consulting LLC 2019 - All Rights Reserved

Fear in the
Workplace
Game

Give it a try!
1. Distribute all
“Fears and Symptoms”
cards to players at your
table

2. One player reads a
Classify Me card.
3. Everyone works
together to create a
story using
Fears and Symptoms
cards from their
hands.

What Surprised
You?

Safety in
the
Workplace
Toolkit

Three Simple Tools
Feelings CardsStory CubesHappiness Histogram
@DanaPylayeva © Agile Play Consulting LLC 2019 - All Rights Reserved

TEAM

Psychological Safety exists when
people feel their workplace is an
environment where they can speak up,
offer ideas, and ask questions without
fear of being punished or
embarrassed.
Amy C. Edmundson
@DanaPylayeva
Psychological Safety for Your Leadership

Give it a Try!
A Roadmap to
High Performance
@DanaPylayeva

1. Use Dot-Voting to Select a Fear for
Discussion
3 Votes per Person

2. Review “Safety In
the Workplace” Cards

3. Build Your Roadmap to High Performance
To Do Discussing Done Your Roadmap

One Minute by Yourself.
What Is
Your Key Learning ?

What Is
One
Key Learning
You Will Share?
Three Minutes in Groups of Four

Add Your Insights
to a
“Top Take-Aways”
poster nearest to
you

Take The First Step
Don’t Do It Alone
Recognize Fear
Symptoms
Design Your
Roadmap to High
Performance
Eradicate Fear From Your Culture
Reflect and Repeat
Start Introducing
Safety Enhancers

Tools and Props
Feelings Playing Cards: https://www.amazon.com/Feelings-Playing-Borgman-Pulitzer-Winner/dp/B00391H3D4
Rory’s Story Cubes: https://www.storycubes.com
Happiness Histogram: https://plans-for-retrospectives.com/en/?id=59
Personal Maps: https://management30.com/practice/personal-maps/
Kahoot! Survey: https://kahoot.com
Liberating Structures: http://www.liberatingstructures.com
Fear in the
Workplace:
http://bit.ly/org_fears
@DanaPylayeva
http://bit.ly/safetyworkplace
Safety in the
Workplace:

Memory
Flashback:
A paper prototype of
the same game at
Agile Camp New
York Metro 2018

This Session Was Inspired by:
Amy C. Edmondson “Managing the risk of learning. Psychological Safety in work
teams”
Amy C. Edmondson “The Fearless Organization”, 2018
Ron Westrum “The study of information flow: A personal journey”
https://puppet.com/resources/whitepaper/state-of-devops-report
http://news.gallup.com/reports/178514/state-american-workplace.aspx
https://hbr.org/2012/06/learned-helplessness-in-organi
https://hbr.org/2008/07/the-competitive-imperative-of-learning
http://yuvalyeret.com/using-the-spotify-squad-health-check-beyond-the-squad/

Journey without fear

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