Journey of developing physical and online space - Greg Walters, library learning technologist, University of Glasgow
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Jisc Connect more in Scotland, 16 June 2016
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Journey of developing physical and online space - Greg Walters, library learning technologist, University of Glasgow
- 1. Journey of developing physical and online space
- 2. Journey ahead… (no this is not the finished article )
- 3. Chatting to our students
- 4. Student use of Space
- 5. Power Up
- 7. On the go or staying put
- 8. On the go or staying put
- 11. Best of both worlds
- 12. Looking through the virtual lense
- 13. Features of Aurasma (no this isn’t an endorsement ) Both Layar and Junaio iOS only at the time of this presentation
- 14. Looking through the virtual lense
- 15. Videos are good, but….
- 16. But when your this good..
- 17. A very important area BOLD courses Massive Online Open course (MOOC)
- 18. Where to go? Full of free CC0 images A huge catalogue of images with CC licenses Image search engine Image search engine
- 19. Not the e-learning or copyright ‘Polis’
Editor's Notes
- My name is Greg Walters and I’m the Learning Technologist for the Library at the University of Glasgow. And I’m here today to talk about how we’re changing both the physical and online space to enhance the student experience
- Currently we’re going through the process of developing the library physical of our main Hillhead branch and virtual spaces to help meeting student needs. Today I’m going to discuss our journey so far in altering both of these spaces. The technology that is discussed, is aimed at providing the best possible service for our students.
- In order to better understand the student journey and expectations within the library, we went to an external agency who produced a detailed User Experience report by interviewing, observing and engaging with them over a two month period.
- Students were filmed going through their journey of trying to find a book within the library, using social, group study spaces within the library and how they used technology (I should add we had permission to film them)
- We saw from the report (and observation) students used the PC’s that were available but also used their own devices, like laptops, tablets. This helped inform our decision to have and support more power points in levels 1 and 2 to support this requirement.
- The library service within the physical space of the library is changing to a more roaming model and the number of hours being refined. Meaning there will be a need to offer students the same quality of service our of hours. To support this we looked at several forms of technology.
- The use of video screens (particularly in levels two and three) to display key information. This digital signage allows information to be displayed, but you have to consider the physical space - what action will the students be doing are they in transit or standing waiting In a cue?
- The previous point helps inform what information to display on the screens more informative pieces that require more reading and concentration in sections where students have to wait and more immediate information like the availably of areas where students are in transit like going through turnstiles
- To compliment the video screens we also plan on introducing touch screen interfaces which will allow students to access information about the library and other campus based information. These static units will allow interact with our learning materials and information
- To further extend the flexibility of accessing information for students it was decided to experiment by using both the physical and online world. We want a solution that could offer both and further extend the out of hours service
- After some investigation Augment Reality seemed to offer the solution, as this allowed media to be linked to a physical location in the ‘real world’
- Aurasma is a free app available for both iOS and Android that uses a smartphone or tablets camera to recognise real world images and overlay media on top of them. This will allow the students to see short 15 - 30 second Tutorial videos on how to use the equipment in the library.
- Aurasma Has the following features: Aurasma uses a mobile devices camera to recognise real world images and then overlay media on top of the them Create channels for users to subscribe to Users can comment and provide feedback on ‘Auras’ Aura’s can be geoloacted and triggered on a map and activated when a user with the app is in its vicinity (optional) Did look at other App’s like Layar and Junio – but both are iOS only
- In order to deliver the tutorial materials to students, posters were created which could be scanned by Aurasma, with QR codes linking directly to the App for download and the libraries Aurasma account. And also a link to a QR scanner if they don’t have one.
- In order to make our library induction video and other materials interactive and hopefully engaging for students we are investigating using a App called Touchcast. This allows polls, web links, links to different videos, quizzes
- Not only does Touchcast allow a whole host of Vapps to be used, you can develop your own and be displayed on mobile and smartphone devices
- I’ll be working with the academic and e-learning staff to offer Rights management advice and guidance in relation to MOOC and BOLD courses. And like the online resources aimed at students I’m trying to build a central service and location for these materials.
- One aspect I’ve observed that requires a lot of guidance is where to source images online or where to find information on the licenses
- I think it’s important to establish your not the e-police or copyright guru – instead a partner or collaborator who will work with academics from the beginning of a project offering advice and guidance.
- The journey is still continuing for our physical and online space, but I thought today may give you an idea of how we’re changing what we do to try and address the ever changing expectations of our important students and staff.