Josefina Yamal-Santiago is applying for an Executive Housekeeper position. She has over 20 years of experience in housekeeping and hotel operations including working with teams of over 150 employees. Her experience includes working at a AAA 4-diamond rated hotel and casino as well as involvement in two hotel openings and a full renovation. She has strong communication, leadership, and customer service skills and is looking to further her career with new opportunities. She encourages the hiring manager to contact her by phone to schedule an interview.

1. Josefina I. Yamal-Santiago
The Ocean Club at Seven Seas
200 Carretera 9987 Apto. 185
Fajardo, PR 00738
571-431-9188 Mobile
Jossie1028@gmail.com
October, 2016
Hiring Manager
Dear Hiring Manager:
Are you looking for an Executive Housekeeper with?
 20+ years of hands-on experience in the housekeeping department and the hotel
industry?
 Experience in a AAA 4 Diamond Rated Hotel and Casino?
 Experience with two Hotel openings and a full renovation?
 Excellent written and oral communication skills?
 A passion to learn and to increase her skills?
 Excellent interpersonal skills and experience working with teams of 150+ team
members?
 Experience with union hotels?
 Involvement with other areas of the hotel such as Manager on Duty shifts at the front
desk and working closely with the sales department to provide excellent service to our
guest?
If so, then you need look no further. You will see from my enclosed resume that I meet all of
these qualifications and more. I am open and willing to relocate should the right opportunity to
further my career come up.
I would very much like to discuss opportunities with your hotel. To schedule an interview, please
call me at 571-431-9188. The best time to reach me is between 7:00am and 8:30pm, but you can
leave a voice message at any time, and I will return your call.
Thank you for taking the time to review my resume. I look forward to talking with you.
Sincerely,
Josefina I. Yamal-Santiago