This document provides a summary of qualifications and work experience for Jordan William Scott. It outlines over 10 years of experience in the telecoms industry, including roles at Kelly Communications, Vodafone UK, Atkins Global, Cable & Wireless, Serco, and Orange. His experience includes network planning, external planning engineering, order management, customer service, and administration. He has qualifications in IT, business administration, customer service, health and safety, and telecoms systems training.

1. JORDAN WILLIAM SCOTT
1 Aston Close, Castleford, WF10 1BN
Phone: 07984534231
A professional individual with ten years experience in the Telecoms Industry.
An effective team player, good communication Skills, hard working, flexible to new process.
SUMMARY OF QUALIFICATIONS
6 GCSEs
RSA IT Clait
NVQ Level 2 in Business Admin
NVQ Level 3 in customer Service
CSCS accredited
NRSWA Level 2
Health and Safety basic training
GComs systems training
PROFESSIONAL EXPERIENCE
Kelly Communications Dec 2014 - Present
Network planner
Job role includes completing BAU surveys for the Vodafone contract, designing and issuing wayleave
documents where required, putting the costs together to complete the planning pack then issuing to
operations to proceed with the build program. As well as working on the Vodafone contract I have also
worked on project lightening for Virgin Media and have been trained on the planning systems they use in
house. As well as BAU works for Vodafone I also have experience on cell sites, projects and large DIV
work schemes.
Vodafone UK
External planning Engineer June 2011 / Dec 2014
Job roles and responsibilities as listed below under Atkins.
Cable & Wireless were brought by Vodafone so the job was moved over.
Over the last six months I have been based within a BAU team.
Roles within that team include Validation of new orders, issuing out information for the supply chain to
complete surveys and planning packs as well as managing the existing North East work load while
supporting London and the rest of the UK where possible.

2. Atkins Global June 07 / June 2011
External planning Engineer
Received a promotion through Atkins which included a move to Leeds to Train as an External
Planning engineer, the role included completing customer surveys for new and existing fibre routes and
circuits, completing C4 costings for any diversionary works schemes that come into the North East area.
Dealing with any new build projects for network build or maintenance purposes when required.
As well as completing surveys for the various types of work listed above I would also be responsible for
designing and issuing a wayleave document where required, putting the costs together to send out to the
supply chain, Issuing a full planning pack instructing them how to complete the required works.
Also I would engage the relevant people right up to receipt of the test results so taking an almost PM role
on as well as planning the initial build. Examples of larger projects I was involved in can be obtained.
Atkins Global
OSM team (Order management) June 04 / June 07
Working as part of the OSM Bristol based team helping to deliver new and existing customer circuits for
Cable & Wireless. Roles included identifying and issuing out fibre proves for the planners Jobs,
completing desktop costings to see if new customers would fit within the price model at the time and
arranging customer surveys for the planners UK wide
Serco June 01 / June 04
Customer Service
Primarily responsible for delivering a diverse range of customer services and administration support
services working for one of the world’s leading service companies. Main duties include working in the
company’s reprographics area producing a variety of customer documents, CDs and other material.
Scanning and binding documents as well as ensuring that all special machinery is appropriately
maintained. Other duties include inputting data onto Excel Spreadsheets, accurately and ensuring that
sensitive works in progress for HM forces, one of the country’s leading client group, is kept secure
confidential.
Orange Feb 01 / June 01
Administrator
Successfully undertook an administrator role for the Bristol based finance department of a leading mobile
communications company. Work focusing on Data input and dealing with internal customers as well as
handling financial functions such as expenses and invoices related to business travel and hospitality
expenses.
Exclusive Interiors November 1999 / Feb 01
Sales assistance
Effectively delivered a customer service and Admin role for a Bristol based family run furniture business.
Responsibilities centered on demonstrating products to customers, as well as processing accounts and
invoices. Other duties focused on maintaining stock records and dealing with ad hoc projects whenever
needed.

3. EDUCATION
School/The Ridings High School
C Grades: Mathematics, English, History, French, Geography.
KEY SKILLS
• IT/computer literacy – Good general IT skills, common sense, task-orientated, progressive, specific,
office skills, keyboard skill
• Team work – I am always willing to help others, approachable with any problem or query, a team
player or a reliable lone worker
• Customer service – Build strong relationships with customers external and internal to provide high
standard of services to retain the existing book of business
• Interpersonal skills – I am a good listener, professional, constructive and assertive
• Numeracy skills – I provide myself finding solutions in a quick and effective manner
• Customer facing – I have a number of years experience dealing with customers and clients face to
face or through other correspondents, also councils and other construction based personnel
• Surveying – I have a number of years experience surveying buildings and cell sites for new Telecoms
services, as well as planning and surveying for long construction build projects
INTERESTS AND ACTIVITIES
• Gym
• Guitar
• Cycling
• Thai Kickboxing
• Socializing
• Reading
REFERENCES
Paul Thompson
paul.thompson3@vodafone.com
07803259898
Manager for a number of years
Darren Batty
Darren.batty@vodafone.com
Manager for a number of years
Christopher Grainger
christopher.grainger@kelly.co.uk
Senior for the last eight months