David Johnston is a senior management professional with over 10 years of experience in the workers compensation insurance sector. He currently serves as the Head of Infrastructure at icare NSW, where he oversees infrastructure delivery and acts as the interim Chief Information Officer. Johnston has a track record of leading teams, managing multi-million dollar budgets, developing strategic plans, and delivering projects on time. He holds several professional certifications in areas such as Prince2 project management and TOGAF enterprise architecture.

1. DAVID C JOHNSTON
35 Bundara Avenue, WAMBERAL NSW 2260
M: 0476 827 205 E: davej078@gmail.com│
PROFILE
A solutions focused Management Professional, with a successful career history demonstrating
expertise in visionary leadership. A well respected manager with over ten years of proven proficiency
in delivering outstanding performance within the Workers Compensation Insurance sector. A self
motivated, innovative and results driven senior manager, with a reputation for directing and delivering
ICT strategies in service delivery. Recognised for integrity, advanced influencing and communication
skills, and the ability to develop positive and productive internal and external stakeholder
relationships.
STRENGTHS
LEADERSHIP – approachable and respectful people management style, supporting high quality
performance and strong productivity. Encourages information sharing and regular meetings to set
targets for agreed work load commitments. Highly regarded for resolving problems, to achieve and
maintain business goals.
COMMUNICATION – confident, clear and powerful communicator, with demonstrated skills in
adjusting communication style to suit. Expertise in building rapport and fostering professional
relationships with staff, management and clients.
LIAISON – extensive experience liaising with senior management within the capacity of steering
committees and assisting and advising senior executives in technology decision making processes.
CONSULTATION – effectively liaises and consults with organisation units collaborating on the quality
and adequacy of existing services. Values the importance of cohesive consultative processes, to
identify and improve efficiencies.
NEGOTIATION – extensive experience in managing and negotiating contract agreements and
variations. Uses ability to execute value driven services in order to achieve business goals for successful
outcomes.
STRATEGIC PLANNING – develops programs to actualise infrastructure initiatives, and negotiates
implementation based on priority, business need and value, ensuring a coordinated integrated
approach.
STAKEHOLDER MANAGEMENT – manages stakeholders by understanding drivers and needs, ensuring
communications clearly convey infrastructure delivery requirements.
BUDGETING – manages multimillion dollar budgets in the roles of Strategic Architecture Manager and
Service Support Unit Manager, ensuring forecasts are accurately aligned to spend requirements.

2. DAVID C JOHNSTON
CAPITAL REFRESH – develops a five year capital rolling refresh program, by delegating research for
data collection and evaluation of infrastructure information. Personally assesses financial data
regarding assets ROI and subsequent retire consideration re-cost maintenance of contracts.
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3. DAVID C JOHNSTON
SELECTED ACHIEVEMENTS
2015 Nominated for a "Leadership Excellence" award in the Annual Employee Awards
As Head of Infrastructure and since the establishment of icare NSW, I report directly to the CIO, and
currently act in the role as Chief Information Officer.
Acted in role of Manager Service Support Unit during a time of significant organisational change,
maintaining team motivation and morale while keeping operational staff on target to deliver services
to agencies.
Acted in role of Manager Strategic Architecture supporting the alignment of ICT initiatives with
current ICT strategies. Concurrently managed the ICT Strategic Architecture budget during this period.
Recruited, trained and supervised 11 infrastructure and core application management staff,
conducted performance appraisals and fostered continuous development.
Managed the migration of several Compensation Authority Agencies to a single agency shared
services model, involving;
Stakeholder engagement: Managed business expectations and delivered dynamic
communications strategy.
Cross team management: Managed diverse teams across multiple business units within ICT.
Negotiation: Negotiated agreed implementation windows for migration of critical applications.
Mentoring: Mentored staff on implementation strategies / plans maintaining customer
satisfaction.
Mentored senior staff in building procurement and implementation strategies as a flagship agency
migrating technology services to 'GovDC' for ICT savings and service stability. Ensuring Key Success
Factors were documented and business values achieved. Received an award from the minister of
Finance and Services for the successful delivery of the migration.
EDUCATION & PROFESSIONAL DEVELOPMENT
APMG INTERNATIONAL 2014 - 2015
Axelos Global Best Practice Prince2 ® Foundation Examination
Axelos Global Best Practice Prince2 ® Practitioner Examination
TOGAF 9 2013
Foundation Certified - Open Architects
ORACLE UNIVERSITY 2007 - 2011
Certificates in Oracle 9i Database Administration Fundamentals I R2
Oracle Linux: System Administration Ed.3
POLLAK LEARNING ALLIANCE 2010
Certificate in Influencing Skills
WORKCOVER NSW 2009
Certificate in Corporate Leadership Development Program
APM GROUP 2008
ITIL version 3 ® Foundation Examination
UNIVERSITY OF SYDNEY 2007
Certificate in Setting Priorities and Managing Time
UNIVERSITY OF TECHNOLOGY SYDNEY 2005
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4. DAVID C JOHNSTON
Graduate Certificate in Internetworking
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5. DAVID C JOHNSTON
EMPLOYMENT HISTORY
ICARE 2015 – Current
Head of Infrastructure
Acting Chief Information Officer Jan
2016
SAFETY RETURN TO WORK & SUPPORT 2013 – 2015
Manager Infrastructure Delivery and Architecture
COMPENSATION AUTHORITIES STAFF DIVISION 2012 – 2013
Senior Manager Strategic Architecture
Manager Data Centre 2008 – 2012
WORKCOVER NSW 2006 – 2008
Senior Unix Administration
IBM AUSTRALIA 2001 – 2006
Manager Unix Delivery - Unix Qantas
- Cathay Pacific
- American Express
- Other Commercial accounts
PRIOR TO 2000
VARIOUS INFRASTRUCTURE ROLES 1995 – 2000
Team Leader / ICT Function roles
TECHNOLOGIES
Advanced competencies in the administration, management, configuration and implementation of
systems, packages and applications include but are not limited to:
VMware Hyper-V AIX Systems
Cisco Certified Network Administration Internet Programming
Cisco Call Manger Alpha OSF Windows Server 2003 / 2008
Solaris Systems Fibre Switching VERITAS Net Backup
IBM and Hitachi Storage Data Centre IP Telephony
Data Domain Storage IPFX Call queuing IP Faxing
MS SCCM2012R2 SCOM 2007 Solarwinds Network Manager
Exchange 2010 email Symantec Ent vault DNS, DHCP and Active Directory
AFFILIATIONS
The Enterprise Architect Group Certified Member – Since 2013
REFEREES
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6. DAVID C JOHNSTON
Available on request
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7. DAVID C JOHNSTON
Available on request
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