1. Globally Experienced Technology & IT
Services Executive delivering
operational optimisation with
technical business solutions through
20 years proven track record & IT
management experience
Personal Profile
Advanced:
IT Strategy & Design – Business Transformation –
ITIL - Process Improvement – Large-Scale
Deployments - Resource Planning – P&L
Management - Cross-Functional Leadership -
Digital Transformation - Cloud Computing - Big
Data - IT Management - Data Center - Project
Delivery - IT Outsourcing - Integration
Managed Services - Incident Management -
Computer Security - IT Strategy - IT Operations
Management - Infrastructure - Service Desk -
Change Management - Technical Support - SLA -
Sarbannes Oxley
Intermediate:
Business Process Improvement - Outsourcing -
Program Management - Strategic Influence -
AWS Business Professional & Cloud Practitioner
- AWS Technical Professional (Digital) - Agile
Project Management Fundamentals - Agile
Values and Principles - Agile Project
Management Fundamentals: Scrum - DevOps
Dojo - Kanban Process
Technical Skills
Phone: +44 7825 119504
Profile: https://www.linkedin.com/in/deanaldwinckle/
Email: deanaldwinckle@hotmail.com
Address: 24 Grosvenor Road, Oswestry,
Shropshire, UK SY11 2PE
Contact Information
DEAN
ALDWINCKLE
Head of IT Delivery
Professional History
Leading my clients on their digital transformation journeys with a special
focus providing guidance and support in their journey. Leadership &
direction for overall IT service management & programme delivery
commitments to UK Utilities Sector, Leading multiple accounts & delivery
leadership team as the SPOC for end-to-end delivery of services &
programmes of work. Accountable for meeting programme delivery
targets, delivery lead sales & growth in sector, service excellence, KPI’s and
operating within the plan of record. Leading delivery of IT partnerships &
liaising directly up to CxO Level. Leading removal of internal & external
barriers to productivity for DXC divisions to reduce waste and escalations.
IT HEAD OF DELIVERY (ENERGY SECTOR)
DXC.technology | May 2015 - present
- Managed successful delivery transition of the NHS SPINE services from
Oracle into HP providing client financial savings moving forward.
- Planned & managing Medical Image Archive MIA/MAS Upgrade project
(v9.x) on-time, and on-budget allowing BT to provide service until end of
contract and allowing individual Trust service exits.
-Successfully directed transition of service management for contract end
after 10 years’ contract delivery.
- Created multi-year IT business plans and budgets and provided
comprehensive analysis of operational growth, business development
sales and revenue projections
IT DELIVERY EXECUTIVE (HEALTHCARE)
Hewlett Packard Enterprise | Jun 2013 - Jul 2015
Academic Background
NEWCASTLE UNIVERSITY
BSc in Computer Science | 1986 -1989
Hewlett Packard Enterprise | 2007 - 2015
2012 - 2013 Head of Business Applications (Public Sector - DWP)
2007 - 2012 IT Account Delivery Manager (Defence & Security)
Capgemini | 1998 - 2007
1998 - 2007 Senior IT Delivery Leader (Public Sector - HMRC)
Laura Ashley | 1994 - 1998
1994 - 1998 Manager:Planning & PC Support
Woodward Foods Limited | 1989 - 1994
1989 - 1994 Wholesale Support Manager
Executive Summary
An inspirational, innovative leader with excellent interpersonal skills &
technical judgement, demonstrating success with building/managing
relationships with customers at all levels of an organisation, up to C-level
executives. Converts IT strategic plans & vision into tactical reality through
guiding companies in their digital transformations. Devises and implements
new programs and initiates successful processes.
Spearheaded continual improvements delivering real savings and
operational efficiencies.
Diversified background in IT operations and infrastructure management;
distinguished for an adaptable & competitive mind-set, creative problem
solving, cross-functional teams and a bottom-line orientation.
Offers innovative solutions to operational challenges and leverages
decision making to implement digital technology solutions while
minimising risk and maximising performance alongside a passion for
service delivery.
Directed customer engagement with clients ensuring 100% customer
satisfaction and inspiring high-quality of service with technology skills, on
mission-critical systems, and flexible hands-on style as required.
Motivator, mentor and coach combining business acumen with analytical
depth, helping influence teams to align IT operational efficiencies with
corporate goals & IT strategic direction.