Joe P. Muñoz Page 1 of 5
323 69th
StreetSan Diego, CA 92114joe.munoz1@yahoo.com
OBJECTIVE Seeking a project support position to assist Program Managers with project
administration, maintaining, reviewing and communicating project progress.
SUMMARY Experience in project and administrative management functions, providing
exceptional client service. Internal support to departmental operations, skillful
at handling highly confidential and sensitive company information, maintaining
detailed administrative and procedural processes, and retrieving and handling
data quickly and accurately. Currently hold a Secret Clearance with eligibility
to Top Secret. Key skills include:
• Office Management  Problem Solver
• Customer Service  Resource Management
• Solid Leadership  Team Builder
WORK HISTORY
Project Manager to OCONUS Navy Enterprise Network (ONE-Net)
Space & Naval Warfare Systems Center/Booz Allen Hamilton, San Diego, CA October 2015–Present
• Provide Program Management Support Services for ONE-Net implementation of Operation
Rolling Tide (ORT) solutions. Capability offerings included meeting coordination and support,
risk and schedule management, asset tracking, lifecycle sustainment support, systems
engineering, and process development and optimization.
• Responsible for providing bi-weekly progress reports to the Contracting Officers Representative
(COR) capturing work accomplished to date and burn-down of allotted funding.
• Conduct weekly project meetings with the COR and designated staff personnel to review
progress against schedule, action items, issues, and risks, providing a weekly project briefing.
• Provide inputs into the Programs Integrated Master Schedule.
• Update all new ONE-Net hardware and software requirements in the Department of Navy
Application and Database Management System (DADMS).
• Conduct Bi-weekly updates to the ONE-Net Engineering Projects Workbook (EPW) with all
projects. The EPW is an existing scheduling tool for all high visibility ONE-Net technical
engineering solutions, which includes individual project schedules, government and contractor
level of effort tracking, project descriptions, periods of performance, and key milestones.
• Provide inputs to the overall software license tracking as a result to ORT procurements.
Investigates problem areas, and makes recommendations to prevent and correct software license
procurement and renewal documentation errors.
• Establish ORT reporting rhythms and make recommendations for improving reporting standards
• Drive extensive coordination with contractors AUSGAR, Microsoft, and SAIC to take POA&M
inputs and develop a baseline ORT program Integrated Master Schedule along with actionable
schedule metrics and reporting tools.
• Initiate Risk Management for ORT, coordinating with ONE-Net Program Controls lead to
identify ORT Project and Program risks and mitigation steps.
• Develop ORT Portal for centralized access to documentation and reporting tools by program
stakeholders.
• Gather and document ORT requirements for all of the ONE-Net ORT Solutions.
Joe P. Muñoz Page 2 of 5
323 69th
StreetSan Diego, CA 92114joe.munoz1@yahoo.com
Operational Support Staff Personnel to Program Management Office (PMO) for Tactical Radios
(PM-TR) West Division
PEO C3T Headquarters/ CGI Federal, Inc./Booz Allen Hamilton, San Diego, CA March 2010 – Oct
2015
• Responsible for supporting/executing the daily operations of the PM-TR West Division Program
Management Office.
• Developed and submitted Flag level Weekly Activity Reports documenting milestones,
significant meetings and red flag issues for the Program Office.
• Scheduled PMO events and executed organizational staff meetings, All Hands meetings, working
group/project meetings, and Change of Charter, retirement, and promotion ceremonies.
• Provided personnel administrative support from check-in to check-out to include
obtaining/providing workstations, official credentials (CAC) and badging, IT assets, peripherals,
online tools and accounts.
• Tracked all organizational training requirements including Service-related, annual, and
individualized professional development courses in classroom and online environments
• Served as the Assistant Contract Technical Representative (ACTR) and Information Technology
(IT) point of contact. Managed computer systems and resolved IT issues for the organization as
relating to the Navy and Marine Corps Intranet (NMCI) and open wireless local area network.
• Performed as the Building Monitor, Fire Marshal, and Safety Representative while overseeing
and executing emergency response services, action plans, and personnel accountability to include
the maintenance of related documentation and databases.
• Oversaw the operational drawdown of the Project Management Office by supervising a team of
Operations Leads to execute the streamlining effort.
• Developed, implemented and maintained administrative standard operating policies, process flow
charts and procedures used to support administrative functions that supported PM-TR/West
Division.
• Coordinated, scheduled and assisted in the packaging, crating and shipping of IT and Office
equipment from the West Coast to East Coast.
Sales Associate
Macy’s Company January 2016 -
Present
• Maintain high customer retention by establishing rapport with all clients and establishing a strong
network of clientele.
• Assess customer information and suggested appropriate product and service solutions. Maintain
strong product and sales knowledge. Uphold core service values 100%
• Achieve monthly assigned sales targets.
• Represent the store in a professional and positive manner.
• Utilize excellent selling approach and maintain strong product knowledge.
• Increase store sales by providing excellent customer assistance.
• Compute sales prices, total purchases; receive and process cash and credit card payments.
• Describe merchandise and explain its use and care to customers.
• Demonstrate superior communication skills in dealing with customers.
• Respond quickly and resourcefully to customer requests or concerns.
Joe P. Muñoz Page 3 of 5
323 69th
StreetSan Diego, CA 92114joe.munoz1@yahoo.com
Executive Assistant to Program Executive Officer, Command, Control, Communications,
Computers and Intelligence, Battlespace Awareness and Information Operations Program Office
PMW 120
PEO C4I Headquarters/INDUS Technology, Inc., San Diego, CA January 2009 – March 2010
• PMW-120 Technical Writer. Prepared, edited and coordinated various naval correspondence,
reports, briefs and other written documentation required for the proper functioning of the PMW
120 Program Office. Monitored correspondence suspense files, updating them as correspondence
was processed, and notified the appropriate Program Office of overdue action items.
• Coordinated schedules for the Program Manager and Deputy Program Manager with various
Department of Defense agencies, other Program Executive Offices, and various commercial
agencies/personnel. Maintained and managed the PM/DPMs calendar for all appointments and
meetings.
• Prepared travel authorizations using the Defense Travel System for Local Travel, Temporary
Duty Travel, Training Orders, and Travel Fund Authorizations as required by the Program
Manager and Deputy Program Manager.
Corporate Administration Office Manager, Space and Naval Warfare Systems Command
SPAWAR Headquarters/INDUS Technology, Inc., San Diego, CA July 2008 – January 2009
• Provided onsite-project management in the supervision of assigned contractor support personnel.
• Responsible for managing day-to-day Corporate Administrative Support to include official mail,
correspondence, directives, records management, protocol support, command award’s program,
personnel support, and accounting.
• Served as Subject Matter Expert in the areas of Naval administration and correspondence.
Centralized coordination of correspondence control and review for executive leadership.
• Provided and maintained a system to measure trends and averages, ensuring correct format and
administrative content, and providing recommendations to governing directives and policy.
• Developed, implemented and maintained administrative standard operating policies, process flow
charts and procedures used to support administrative functions that supported SPAWAR
Corporate Administration.
• Prepared, edited and coordinated various Naval correspondence, reports, briefs and other written
documentation required for the proper functioning of the SPAWAR Corporate Administrative
Office.
Administrative Officer/Office Manager, Space and Naval Warfare Systems Command
Yeoman Senior Chief Petty Officer, United States Navy, SPAWAR Headquarters, San Diego, CA
January 2003 – June 2008
• Analyzed and managed manpower, staffing, and resource requirements for a command of 300
military personnel.
• Supported five staff codes as a Procurement Agent, meticulously managing a $175,000 annual
funding budget.
• Skillfully guided and assisted in the structuring of the Administrative Department of a newly
commissioned U.S. Navy command supporting over 8000 Sailors deployed to Navy Detachments
in Iraq, Afghanistan and Kuwait resolving over 500 pay entitlements, travel issues, and preparing
over 200 evaluations/fitness reports and 200 personal awards.
Joe P. Muñoz Page 4 of 5
323 69th
StreetSan Diego, CA 92114joe.munoz1@yahoo.com
Administrative/Personnel Officer, Commander, Cruiser Destroyer Group FIVE
Yeoman Senior Chief Petty Officer, United States Navy, San Diego, CA August 1999 – January
2003
• Managed annual travel budget of $150,000 with ease. Superb coordination of over 500 travel
arrangements annually in support of critical military exercises throughout the world.
• Streamlined office procedures and provided easy access to critical information by creating a
highly effective organizational and filing system, including quick and thorough indexing and
offsite storage.
• Personally lead a “well-oiled” administrative team that managed and processed the myriad details
associated with Navy Flag Officer oversight of seven U.S. Navy ships and Destroyer Squadron
staff.
Administrative Officer/Office Manager, Navy ROTC Unit, Iowa State University
Yeoman Chief Petty Officer, United States Navy, Ames, IA October 1994 – August
1999
• Acted as sole Administrative Specialist providing error-free support to 15 staff members and over
120 Navy Midshipmen.
• Taught critical portions of Naval Science Leadership and Management course to senior
Midshipmen. Exercised thorough knowledge, outstanding planning and skillful leadership
during classes. Dynamic impact in this final leadership course was essential in preparing the
graduating seniors for commissioning.
• Expertly revitalized the administrative office, guiding a 15 member staff through in-depth
training and development resulting in an extremely efficient team that provided crucial support to
a high tempo organization.
TRAINING RECEIVED:
• Lean Six Sigma (LSS) Green Belt trained, Space and Naval Warfare Systems Command
• Intermediate Systems Acquisition Management (ACQ 201A), Defense Acquisition University
• Fundamentals of Systems Acquisition Management (ACQ 101), Defense Acquisition
University
• Fundamentals of Business Financial Management (BCF 103), Defense Acquisition University
• Preparing a Standard Naval Letter, Navy Knowledge Online
• Navy Enterprise Resource Planning (N-ERP)
• Technical Writing Documents Course (COOM-V-2002-V), Booz Allen Hamilton
EDUCATION University of Phoenix
Master of Business Administration, April 2011
GPA: 3.7/4.0
National University
Bachelor of Science in Business Administration, May 2004
Concentration: Finance
GPA: 3.1/4.0
Des Moines Area Community College,
Joe P. Muñoz Page 4 of 5
323 69th
StreetSan Diego, CA 92114joe.munoz1@yahoo.com
Associate of Science in Business Administration, May 2001
GPA: 3.3/4.0
Joe P. Muñoz Page 5 of 5
323 69th
StreetSan Diego, CA 92114joe.munoz1@yahoo.com
COMPUTER SKILLS/SOFTWARE EXPERIENCE/COMPUTER SYSTEMS
- MS PowerPoint/Word/Excel/Outlook/Suite/Visio
- Total Records Information Management (TRIM)
- Defense Travel System (DTS)
- Proficient with Official Naval Correspondence in accordance with SECNAV instruction
- Type 55 WPM
Joe P. Muñoz Page 5 of 5
323 69th
StreetSan Diego, CA 92114joe.munoz1@yahoo.com
COMPUTER SKILLS/SOFTWARE EXPERIENCE/COMPUTER SYSTEMS
- MS PowerPoint/Word/Excel/Outlook/Suite/Visio
- Total Records Information Management (TRIM)
- Defense Travel System (DTS)
- Proficient with Official Naval Correspondence in accordance with SECNAV instruction
- Type 55 WPM

Joe Munoz Resume - Oct 2016 (Ops)

  • 1.
    Joe P. MuñozPage 1 of 5 323 69th StreetSan Diego, CA 92114joe.munoz1@yahoo.com OBJECTIVE Seeking a project support position to assist Program Managers with project administration, maintaining, reviewing and communicating project progress. SUMMARY Experience in project and administrative management functions, providing exceptional client service. Internal support to departmental operations, skillful at handling highly confidential and sensitive company information, maintaining detailed administrative and procedural processes, and retrieving and handling data quickly and accurately. Currently hold a Secret Clearance with eligibility to Top Secret. Key skills include: • Office Management  Problem Solver • Customer Service  Resource Management • Solid Leadership  Team Builder WORK HISTORY Project Manager to OCONUS Navy Enterprise Network (ONE-Net) Space & Naval Warfare Systems Center/Booz Allen Hamilton, San Diego, CA October 2015–Present • Provide Program Management Support Services for ONE-Net implementation of Operation Rolling Tide (ORT) solutions. Capability offerings included meeting coordination and support, risk and schedule management, asset tracking, lifecycle sustainment support, systems engineering, and process development and optimization. • Responsible for providing bi-weekly progress reports to the Contracting Officers Representative (COR) capturing work accomplished to date and burn-down of allotted funding. • Conduct weekly project meetings with the COR and designated staff personnel to review progress against schedule, action items, issues, and risks, providing a weekly project briefing. • Provide inputs into the Programs Integrated Master Schedule. • Update all new ONE-Net hardware and software requirements in the Department of Navy Application and Database Management System (DADMS). • Conduct Bi-weekly updates to the ONE-Net Engineering Projects Workbook (EPW) with all projects. The EPW is an existing scheduling tool for all high visibility ONE-Net technical engineering solutions, which includes individual project schedules, government and contractor level of effort tracking, project descriptions, periods of performance, and key milestones. • Provide inputs to the overall software license tracking as a result to ORT procurements. Investigates problem areas, and makes recommendations to prevent and correct software license procurement and renewal documentation errors. • Establish ORT reporting rhythms and make recommendations for improving reporting standards • Drive extensive coordination with contractors AUSGAR, Microsoft, and SAIC to take POA&M inputs and develop a baseline ORT program Integrated Master Schedule along with actionable schedule metrics and reporting tools. • Initiate Risk Management for ORT, coordinating with ONE-Net Program Controls lead to identify ORT Project and Program risks and mitigation steps. • Develop ORT Portal for centralized access to documentation and reporting tools by program stakeholders. • Gather and document ORT requirements for all of the ONE-Net ORT Solutions.
  • 2.
    Joe P. MuñozPage 2 of 5 323 69th StreetSan Diego, CA 92114joe.munoz1@yahoo.com Operational Support Staff Personnel to Program Management Office (PMO) for Tactical Radios (PM-TR) West Division PEO C3T Headquarters/ CGI Federal, Inc./Booz Allen Hamilton, San Diego, CA March 2010 – Oct 2015 • Responsible for supporting/executing the daily operations of the PM-TR West Division Program Management Office. • Developed and submitted Flag level Weekly Activity Reports documenting milestones, significant meetings and red flag issues for the Program Office. • Scheduled PMO events and executed organizational staff meetings, All Hands meetings, working group/project meetings, and Change of Charter, retirement, and promotion ceremonies. • Provided personnel administrative support from check-in to check-out to include obtaining/providing workstations, official credentials (CAC) and badging, IT assets, peripherals, online tools and accounts. • Tracked all organizational training requirements including Service-related, annual, and individualized professional development courses in classroom and online environments • Served as the Assistant Contract Technical Representative (ACTR) and Information Technology (IT) point of contact. Managed computer systems and resolved IT issues for the organization as relating to the Navy and Marine Corps Intranet (NMCI) and open wireless local area network. • Performed as the Building Monitor, Fire Marshal, and Safety Representative while overseeing and executing emergency response services, action plans, and personnel accountability to include the maintenance of related documentation and databases. • Oversaw the operational drawdown of the Project Management Office by supervising a team of Operations Leads to execute the streamlining effort. • Developed, implemented and maintained administrative standard operating policies, process flow charts and procedures used to support administrative functions that supported PM-TR/West Division. • Coordinated, scheduled and assisted in the packaging, crating and shipping of IT and Office equipment from the West Coast to East Coast. Sales Associate Macy’s Company January 2016 - Present • Maintain high customer retention by establishing rapport with all clients and establishing a strong network of clientele. • Assess customer information and suggested appropriate product and service solutions. Maintain strong product and sales knowledge. Uphold core service values 100% • Achieve monthly assigned sales targets. • Represent the store in a professional and positive manner. • Utilize excellent selling approach and maintain strong product knowledge. • Increase store sales by providing excellent customer assistance. • Compute sales prices, total purchases; receive and process cash and credit card payments. • Describe merchandise and explain its use and care to customers. • Demonstrate superior communication skills in dealing with customers. • Respond quickly and resourcefully to customer requests or concerns.
  • 3.
    Joe P. MuñozPage 3 of 5 323 69th StreetSan Diego, CA 92114joe.munoz1@yahoo.com Executive Assistant to Program Executive Officer, Command, Control, Communications, Computers and Intelligence, Battlespace Awareness and Information Operations Program Office PMW 120 PEO C4I Headquarters/INDUS Technology, Inc., San Diego, CA January 2009 – March 2010 • PMW-120 Technical Writer. Prepared, edited and coordinated various naval correspondence, reports, briefs and other written documentation required for the proper functioning of the PMW 120 Program Office. Monitored correspondence suspense files, updating them as correspondence was processed, and notified the appropriate Program Office of overdue action items. • Coordinated schedules for the Program Manager and Deputy Program Manager with various Department of Defense agencies, other Program Executive Offices, and various commercial agencies/personnel. Maintained and managed the PM/DPMs calendar for all appointments and meetings. • Prepared travel authorizations using the Defense Travel System for Local Travel, Temporary Duty Travel, Training Orders, and Travel Fund Authorizations as required by the Program Manager and Deputy Program Manager. Corporate Administration Office Manager, Space and Naval Warfare Systems Command SPAWAR Headquarters/INDUS Technology, Inc., San Diego, CA July 2008 – January 2009 • Provided onsite-project management in the supervision of assigned contractor support personnel. • Responsible for managing day-to-day Corporate Administrative Support to include official mail, correspondence, directives, records management, protocol support, command award’s program, personnel support, and accounting. • Served as Subject Matter Expert in the areas of Naval administration and correspondence. Centralized coordination of correspondence control and review for executive leadership. • Provided and maintained a system to measure trends and averages, ensuring correct format and administrative content, and providing recommendations to governing directives and policy. • Developed, implemented and maintained administrative standard operating policies, process flow charts and procedures used to support administrative functions that supported SPAWAR Corporate Administration. • Prepared, edited and coordinated various Naval correspondence, reports, briefs and other written documentation required for the proper functioning of the SPAWAR Corporate Administrative Office. Administrative Officer/Office Manager, Space and Naval Warfare Systems Command Yeoman Senior Chief Petty Officer, United States Navy, SPAWAR Headquarters, San Diego, CA January 2003 – June 2008 • Analyzed and managed manpower, staffing, and resource requirements for a command of 300 military personnel. • Supported five staff codes as a Procurement Agent, meticulously managing a $175,000 annual funding budget. • Skillfully guided and assisted in the structuring of the Administrative Department of a newly commissioned U.S. Navy command supporting over 8000 Sailors deployed to Navy Detachments in Iraq, Afghanistan and Kuwait resolving over 500 pay entitlements, travel issues, and preparing over 200 evaluations/fitness reports and 200 personal awards.
  • 4.
    Joe P. MuñozPage 4 of 5 323 69th StreetSan Diego, CA 92114joe.munoz1@yahoo.com Administrative/Personnel Officer, Commander, Cruiser Destroyer Group FIVE Yeoman Senior Chief Petty Officer, United States Navy, San Diego, CA August 1999 – January 2003 • Managed annual travel budget of $150,000 with ease. Superb coordination of over 500 travel arrangements annually in support of critical military exercises throughout the world. • Streamlined office procedures and provided easy access to critical information by creating a highly effective organizational and filing system, including quick and thorough indexing and offsite storage. • Personally lead a “well-oiled” administrative team that managed and processed the myriad details associated with Navy Flag Officer oversight of seven U.S. Navy ships and Destroyer Squadron staff. Administrative Officer/Office Manager, Navy ROTC Unit, Iowa State University Yeoman Chief Petty Officer, United States Navy, Ames, IA October 1994 – August 1999 • Acted as sole Administrative Specialist providing error-free support to 15 staff members and over 120 Navy Midshipmen. • Taught critical portions of Naval Science Leadership and Management course to senior Midshipmen. Exercised thorough knowledge, outstanding planning and skillful leadership during classes. Dynamic impact in this final leadership course was essential in preparing the graduating seniors for commissioning. • Expertly revitalized the administrative office, guiding a 15 member staff through in-depth training and development resulting in an extremely efficient team that provided crucial support to a high tempo organization. TRAINING RECEIVED: • Lean Six Sigma (LSS) Green Belt trained, Space and Naval Warfare Systems Command • Intermediate Systems Acquisition Management (ACQ 201A), Defense Acquisition University • Fundamentals of Systems Acquisition Management (ACQ 101), Defense Acquisition University • Fundamentals of Business Financial Management (BCF 103), Defense Acquisition University • Preparing a Standard Naval Letter, Navy Knowledge Online • Navy Enterprise Resource Planning (N-ERP) • Technical Writing Documents Course (COOM-V-2002-V), Booz Allen Hamilton EDUCATION University of Phoenix Master of Business Administration, April 2011 GPA: 3.7/4.0 National University Bachelor of Science in Business Administration, May 2004 Concentration: Finance GPA: 3.1/4.0 Des Moines Area Community College,
  • 5.
    Joe P. MuñozPage 4 of 5 323 69th StreetSan Diego, CA 92114joe.munoz1@yahoo.com Associate of Science in Business Administration, May 2001 GPA: 3.3/4.0
  • 6.
    Joe P. MuñozPage 5 of 5 323 69th StreetSan Diego, CA 92114joe.munoz1@yahoo.com COMPUTER SKILLS/SOFTWARE EXPERIENCE/COMPUTER SYSTEMS - MS PowerPoint/Word/Excel/Outlook/Suite/Visio - Total Records Information Management (TRIM) - Defense Travel System (DTS) - Proficient with Official Naval Correspondence in accordance with SECNAV instruction - Type 55 WPM
  • 7.
    Joe P. MuñozPage 5 of 5 323 69th StreetSan Diego, CA 92114joe.munoz1@yahoo.com COMPUTER SKILLS/SOFTWARE EXPERIENCE/COMPUTER SYSTEMS - MS PowerPoint/Word/Excel/Outlook/Suite/Visio - Total Records Information Management (TRIM) - Defense Travel System (DTS) - Proficient with Official Naval Correspondence in accordance with SECNAV instruction - Type 55 WPM