The document is a position description for a Factory Services Engineer role at Kraft Foods in Nigeria. The role is responsible for maintaining consistent supply of steam, water, and compressed air to factories to achieve production targets. This involves planned and corrective maintenance, overseeing technicians and operators, and ensuring safety compliance. The role also manages the SAP maintenance planning system and provides trainings. The position reports to 14 direct reports who oversee HVAC, utilities equipment, and shift operation teams.

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Evaluation Result: KH:_______PS:_________ACC:________PTS:________SP:_______GRADE/BAND:_________
KRAFT FOODS DEVELOPING MARKETS / CEEMA REGION
POSITION DESCRIPTION
Position Title: Factory Services Engineer - Engineering Services, Supply Chain
Current Grade Level: 6
Incumbent’s Name: Babatunde A. Sofoluwe
Manager’s Title: Factory Services Manager (Mechanical)
Manager’s Name: Oluwasegun Olajide ODUOLA
Business Unit/Region: Ikeja/CEEMA
Function: Integrated Supply Chain Office Location: Ikeja, Lagos, Nigeria
Prepared By: Name/Signature: Babatunde A. Sofoluwe
Date:
Manager’s Approval: Name/Signature: Oluwasegun Olajide ODUOLA
Date:
Manager’s Manager
Approval:
Name/Signature: Olugbenga Ayokunle AKINBULE
Date:
HR Approval: Name/Signature:
Date:
1. Position Purpose Statement
Grow and develop people and aligning with departmental excellence in supporting all factories and ancillaries by
maintaining and ensuring consistent, uninterrupted supply of energy and utilities in achieving production targets.
 Steam
 Water
 Compressed air

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Also under the purview of this role is the SAP 730 maintenance planner, creation of maintenance work orders,
planning, requisition of items and spare parts. Training and ensuring compliance to standards of working using SAP.
2. Knowledge, Skills and Experience Required
(a) Knowledge including: education, qualifications and training
• University degree, Engineering discipline.
• Fluent English, good PC knowledge (MS Office)
• Understanding of organisational and individual development
• Use of AutoCAD is an added advantage
• Use of SAP 730 is an added advantage
(b) Skills
• Strategic, conceptual and analytical skills, ability to drive continuous improvement
• High emotional intelligence, good Managerial Skills
• Self driven and motivated
• Effective communication and presentation skills
• Organisation, facilitation and training skills
• Planning, priority setting, problem solving and monitoring skills
• Resounding Knowledge of Engineering Design and drawings
• Creating Team Work and ability to work under pressure with less supervision good grasp of
good Engineering practices and codes of conduct.
(c) Experience
• Minimum of two years post NYSC experience in an FMCG company, display a high level of
customer-focused orientation, and be able to take responsibility for actions taken. Some level of
experience in Project Management and the execution of capital projects would be an advantage.
3. Principal Accountabilities / Responsibilities
Technical Services
 Ensuring consistent uninterrupted supply of steam, compressed air, and water supply to all factories on
Cadbury Nigeria plc. site
 Training, planning, performance development reviews, management and supervision and ensuring compliance
to safety procedures of Technicians, Operators.
 Ensuring Planned Preventive Maintenance, Corrective maintenance, installation of equipment and machines in
Factory Services, Supply chain
 Weekly reports and presentations at operations meetings
 Managerial and Technical Skills in Boilers, Chillers, Compressors Operations and Water Management Systems
And not limited to the following;
 Coordinate the planned mechanical maintenance activities of production machines, Design, interpret and
implement equipment-monitoring strategies for the plants.

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 Follow up with the procurement team to achieve quick turnaround time of spare parts procurement.
 Coordinate the activities of supervisors and resolve issues that come up in the course of production
 Coordinate preventive maintenance, repairs, servicing and replacement to maintain optimum performance
 Manage all the mechanical systems in the factory to ensure optimum performance.
 Ensure mechanical safety of the plants
 SAP 730 maintenance planner site wide trainings and planner for the Engineering Services team.
Trainings
 Ensure proper safety, GMP and awareness trainings in accordance with internal policies/procedures
 SAP trainings
4. Operating Environment
In a typical Manufacturing set up, utilities such as steam, water, chilled water and compressed air are not just required
for the production areas, but also other associated areas such as other business support utilities (e.g. Power
Generation). These services are not provided by the government and are generated in-house
In a drive for high efficiencies (e.g. Global Efficiency and Overall Equipment Effectiveness) by the production teams,
reliable supply of utilities is critical as it contributes to the achievement of rated throughput of production equipment
and also has a role to play in guaranteeing product quality and food safety.
Capacity headroom is not always available for all the service equipment; maintaining the equipment in an environment
of tight production schedules is often quite challenging.
The majority of Nigerian consumers are very price sensitive, and it is therefore important that the generation of all
utilities is done efficiently in order to minimise the contribution to the cost profile of the organisation’s products. There
is also constant pressure on the operating budget of the team, meaning that it is not always possible to execute all the
plans on the wish list of the team. CAPEX budgets are also under similar constraints.
One must often face the challenge of balancing demands from regular work activities with the demands of executing
CAPEX projects
The generation of the utilities must also be done in a green way, i.e. it must have a minimal negative impact on the
environment. Ensuring that Waste Water Treatment Plant runs reliably is therefore high on the priority agenda of the
team.
By nature, the operation of some of the equipment (e.g. steam generating equipment) can be dangerous to operate if
safety protocols are not strictly adhered to. This brings activities of the team constantly under the close scrutiny of the
site EHS team, regional/global company EHS officials, and local regulatory officials.
The pressures from demanding end-users can take its toll. It is therefore important that an enabling environment that
facilitates the achievement of these demands is provided by setting high standards, motivating team members and
aligning their individual objectives to that of the organisation.
5. Dimensions
Dimension Input/Description
Site Ikeja plant

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Annual Repair & Maintenance (R&M) Budget In excess of N165,000,000 (USD 1m @ N165 : 1 USD)
Capital Projects In excess of N200,000,000 (USD 1.2m @ N165 : 1 USD)
Assets Utilised  5 steam generating plants (boilers)
 6 chilled water generating equipment (chillers)
 > 200 comfort air conditioners
 3 cold stores/rooms
 6 water boreholes
 6 air compressors
 16 cooling towers
 16 air dehumidifiers
 14 air handling units
 1 Waste Water Treatment Plant
Number of Direct Reports 14
Number of Indirect Reports 12
Total Headcount under the position’s management
Other Dimensions:
Computer/information exchange systems supporting
operations
Windows Operating System; Microsoft Office; SAP Plant
Maintenance software; AUTOCAD software
6. Other Comments / Relevant Information
In terms of reporting and analysis of equipment performance, the lack of some software has forced the team to develop
reporting and analysis tools using spreadsheets. This exercise encourages creativity in the use of computer software.
7. Organizational Chart

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8. Direct Reports
Please describe the basic purpose/scope of each direct report.
Position Title of Direct Report Basic Purpose/Scope
HVAC Sectional Engineer To ensure 90% availability of HVAC equipment (chillers, air
handling equipment, etc.) through execution of an effective
Planned Preventive Maintenance Programme (PPM) for
generation and distribution equipment.
Utilities Sectional Engineer To ensure 90% availability of Utilities equipment (boilers, air
compressors, water generation etc.) through execution of an
effective Planned Preventive Maintenance Programme (PPM)
for generation and distribution equipment.
Factory Services Engineer Management of shift teams that operate the equipment in the
Utilities and HVAC sections in order to ensure that end-users
have the services delivered to them as per their requirements.