JOB DESCRIPTION - DRAFT


JOB TITLE: Web Design manager (Online services)

REPORTS TO: Programme manager (Online services)

FUNCTION: Online services team, Research & Evaluation

LOCATION: York


PURPOSE STATEMENT

Lead in the provision of design services for the development of new and innovative websites for the
Academy and its Subject Centres and develop clear web guidelines to ensure the design, look and feel
adheres to web best practice and helps raise the profile of the Academy.

Lead on the development of an image and digital asset repository on behalf of the Academy and ensure
clear guidance concerning copyright is developed to support and maintain the service.

DIMENSIONS

No line management responsibility but responsible for developing and establishing appropriate
consultative and support services from third party agencies.
The post supports the requirements of all Directorates, the Subject Centre Network and other Academy
Network groups such as NTFS.

PRINCIPAL ACCOUNTABILITIES TO:

   •   Develop a graphic and multimedia design service for the web portal and lead on the development
       of clear and concise web branding guidelines to ensure web design is consistent with Academy
       branding requirements.

   •   Design and establish new and innovative websites for the Academy ensuring web best practice
       accessibility and usability standards are used.

   •   Design and develop an Intranet Gateway for the Academy to ensure all employees of the
       Academy and employees of the Subject Centres can easily access core information.

   •   Develop the Academy’s digital asset repository ensuring the appropriate processes are in place
       to include new images and ensure all assets have copyright permission.

   •   Ensure appropriate usability studies are carried out to continually improve on the web end user
       experience and implement any recommended changes to ensure design solutions are user
       centric and accessible.

   •   Coordinate and liaise with Subject Centres, other agencies and third party suppliers to ensure
       online services are delivered on time and within budget and ensure value for money.

   •   Keep abreast of emerging technologies concerning the development of multimedia assets to
       ensure the Academy’s websites contain the most appropriate technology.

   •   Produce briefings, reports and guidelines concerning the design and style of Academy web sites
       to inform the development of the web portal.

   •   Represent on line services at meetings, workshops, conferences etc and act as ambassador to
       promote web portal services.
•   Advise and consult with the online services team and help further develop the Academy web
        portal and other online services


ADDITIONAL INFORMATION
i) Context/ Environment

The web design manager works within the online services team and provides a service across the
organisation and on behalf of other Academy network groups. The post holder’s key role is to lead and
develop a graphic and multimedia design service for online development such as the Academy’s web
portal and intranet/extranet, which support the delivery of the Academy’s strategic aims and objectives
and helps raise the profile of the Academy’s work to a wide range of stakeholders.




                                 Online services programme manager

                                                    ↑
                                               Job Holder


ii) Planning, Organising and Review

Work is based on:
   • Leading on and developing a graphic and multimedia design service for the web portal, Intranet
        Gateway.
   • Developing web branding guidelines and establishing appropriate procedures to ensure guidance
        is adhered to
   • Developing design strategy for the build of websites and associated micro sites
   • Designing and building pages within the portal Content Management System for the delivery of
        websites
   • Developing a digital asset repository and ensuring appropriate procedure is in place to secure
        copyright and ensure all images are optimised and ready for web use
   • Leading on and developing a user centric design approach for the development of online services
   • Supporting and liaising with the online services team, Subject Centres and other agencies to
        further develop online services
   • Up to 80% of the workload is planned in advance on a monthly or longer basis. The remainder
        will be planned on a weekly and daily basis.
   • Work is instigated by the job holder under direction of their line manager and other members of
        senior management.
   • The job holder will work under their own direction with some input from their line manager for
        work planning.
   • The job holder’s work is reviewed through management meetings in line with the Academy’s
        procedures.
   • The job holder is required to contribute to discussions on the development of portal services and
        how best to deliver requirements.


iii) Working Relationships

Externally:
Directly with the Academy and Subject Centre Network, other Academy Network groups, partner sites,
consultants, other professional bodies and agencies as appropriate

Internally:
Directly with the online services team, managers and project officers across the Academy to develop new
design ideas for online services
iv) Knowledge

    •    Up to date knowledge of the web and an understanding of content management systems
    •    A good educational achievement in graphic design, normally reflected in a first degree or
         equivalent

Skills
    •    Graphic/ Web design skills using the following applications and systems, Content Management
         Systems (CMS), Photoshop, Fireworks, Freehand, Flash
    •    Interactive multimedia such as image maps.
    •    Project management skills preferably PRINCE2 or Microsoft Solutions Framework
    •    Image awareness and web image optimisation skills
    •    Full Microsoft Office suite skills including Word, Excel, Powerpoint etc
    •    Excellent written and verbal communication skills.
    •    Ability to manage demanding workloads and the ability to work with conflicting and changing
         deadlines whilst maintaining attention to detail
    •    Ability to prepare and present information and reports clearly and concisely to a wide range of
         audiences and to communicate technical issues to a non technical audience.
    •    Ability to negotiate and communicate with a range of stakeholders
    •    Self reliant, pro active and able to take responsibility for areas of work and display initiative in
         problem solving


Experience
   • Good experience of designing and developing web sites within an organisation
   • Experience of web development using a CMS, preferably at enterprise level
   • Experience of image manipulation for web use
   • Experience of IPR and copyright issues and how to effectively implement accompanying
       processes and solutions
   • Experience of using or implementing an image bank
   • Demonstrable experience of accessibility and usability issues.
   • Experience of CSS, HTML, XML

Signatures:

Manager…………………………………………………..


Job Holder……………………………………………….


Date……………………………………………………….

JOB DESCRIPTION - DRAFT

  • 1.
    JOB DESCRIPTION -DRAFT JOB TITLE: Web Design manager (Online services) REPORTS TO: Programme manager (Online services) FUNCTION: Online services team, Research & Evaluation LOCATION: York PURPOSE STATEMENT Lead in the provision of design services for the development of new and innovative websites for the Academy and its Subject Centres and develop clear web guidelines to ensure the design, look and feel adheres to web best practice and helps raise the profile of the Academy. Lead on the development of an image and digital asset repository on behalf of the Academy and ensure clear guidance concerning copyright is developed to support and maintain the service. DIMENSIONS No line management responsibility but responsible for developing and establishing appropriate consultative and support services from third party agencies. The post supports the requirements of all Directorates, the Subject Centre Network and other Academy Network groups such as NTFS. PRINCIPAL ACCOUNTABILITIES TO: • Develop a graphic and multimedia design service for the web portal and lead on the development of clear and concise web branding guidelines to ensure web design is consistent with Academy branding requirements. • Design and establish new and innovative websites for the Academy ensuring web best practice accessibility and usability standards are used. • Design and develop an Intranet Gateway for the Academy to ensure all employees of the Academy and employees of the Subject Centres can easily access core information. • Develop the Academy’s digital asset repository ensuring the appropriate processes are in place to include new images and ensure all assets have copyright permission. • Ensure appropriate usability studies are carried out to continually improve on the web end user experience and implement any recommended changes to ensure design solutions are user centric and accessible. • Coordinate and liaise with Subject Centres, other agencies and third party suppliers to ensure online services are delivered on time and within budget and ensure value for money. • Keep abreast of emerging technologies concerning the development of multimedia assets to ensure the Academy’s websites contain the most appropriate technology. • Produce briefings, reports and guidelines concerning the design and style of Academy web sites to inform the development of the web portal. • Represent on line services at meetings, workshops, conferences etc and act as ambassador to promote web portal services.
  • 2.
    Advise and consult with the online services team and help further develop the Academy web portal and other online services ADDITIONAL INFORMATION i) Context/ Environment The web design manager works within the online services team and provides a service across the organisation and on behalf of other Academy network groups. The post holder’s key role is to lead and develop a graphic and multimedia design service for online development such as the Academy’s web portal and intranet/extranet, which support the delivery of the Academy’s strategic aims and objectives and helps raise the profile of the Academy’s work to a wide range of stakeholders. Online services programme manager ↑ Job Holder ii) Planning, Organising and Review Work is based on: • Leading on and developing a graphic and multimedia design service for the web portal, Intranet Gateway. • Developing web branding guidelines and establishing appropriate procedures to ensure guidance is adhered to • Developing design strategy for the build of websites and associated micro sites • Designing and building pages within the portal Content Management System for the delivery of websites • Developing a digital asset repository and ensuring appropriate procedure is in place to secure copyright and ensure all images are optimised and ready for web use • Leading on and developing a user centric design approach for the development of online services • Supporting and liaising with the online services team, Subject Centres and other agencies to further develop online services • Up to 80% of the workload is planned in advance on a monthly or longer basis. The remainder will be planned on a weekly and daily basis. • Work is instigated by the job holder under direction of their line manager and other members of senior management. • The job holder will work under their own direction with some input from their line manager for work planning. • The job holder’s work is reviewed through management meetings in line with the Academy’s procedures. • The job holder is required to contribute to discussions on the development of portal services and how best to deliver requirements. iii) Working Relationships Externally: Directly with the Academy and Subject Centre Network, other Academy Network groups, partner sites, consultants, other professional bodies and agencies as appropriate Internally: Directly with the online services team, managers and project officers across the Academy to develop new design ideas for online services
  • 3.
    iv) Knowledge • Up to date knowledge of the web and an understanding of content management systems • A good educational achievement in graphic design, normally reflected in a first degree or equivalent Skills • Graphic/ Web design skills using the following applications and systems, Content Management Systems (CMS), Photoshop, Fireworks, Freehand, Flash • Interactive multimedia such as image maps. • Project management skills preferably PRINCE2 or Microsoft Solutions Framework • Image awareness and web image optimisation skills • Full Microsoft Office suite skills including Word, Excel, Powerpoint etc • Excellent written and verbal communication skills. • Ability to manage demanding workloads and the ability to work with conflicting and changing deadlines whilst maintaining attention to detail • Ability to prepare and present information and reports clearly and concisely to a wide range of audiences and to communicate technical issues to a non technical audience. • Ability to negotiate and communicate with a range of stakeholders • Self reliant, pro active and able to take responsibility for areas of work and display initiative in problem solving Experience • Good experience of designing and developing web sites within an organisation • Experience of web development using a CMS, preferably at enterprise level • Experience of image manipulation for web use • Experience of IPR and copyright issues and how to effectively implement accompanying processes and solutions • Experience of using or implementing an image bank • Demonstrable experience of accessibility and usability issues. • Experience of CSS, HTML, XML Signatures: Manager………………………………………………….. Job Holder………………………………………………. Date……………………………………………………….