This document discusses key performance indicators (KPIs) for the job description of an account position. It provides information on developing KPIs, including defining objectives and key result areas, identifying tasks, and determining how to measure results. The document recommends that KPIs be clearly linked to strategy and empower employees. It also warns against creating too many KPIs and notes that KPIs should change based on goals. Various types of KPIs are defined such as process, input, output, leading, and lagging KPIs. The document directs the reader to an online source for additional KPI samples and materials.