John Morris is a computer systems specialist with over 8 years of experience in technical support, systems implementation and testing, technical presentations and training. He has a proven track record of successfully selling information security solutions. His core competencies include technical support, system configuration, troubleshooting, implementation, and technical training. He is pursuing an A.A.S. in Computer Technology Integration from Central Piedmont Community College.

1. John Francis Morris
7806 Waterford Tide Loop #3327 • Charlotte, NC 28226 • (704) 930-9342 • jmorris1a@gmail.com
LINKED IN Address (www.linkedin.com/in/jmorris1a)
COMPUTER SYSTEMS SPECIALIST
Proven leader with strong Information Systems technology skills, exceptional business relationship acumen and
people skills. Qualified Systems Technician offering 8+ years of pre and post sales technical support with
background in systems implementation and testing, high and low level technical presentations and training,.
Recognized talent for working across functions within an organization to reach business objectives. Quick to
grasp information technology concepts and creatively address technical challenges. Strengths include:
Core Competencies
• Technical Support
• System Build and Configuration
• Technical Troubleshooting
• Implementation
• Technical Presentations and Training
• Product Evaluations and Review
• Technical Point of Contact
• Team Collaboration
Accomplishments
Technical
• Managed pre-sales and post sales technical support of wearable computing technology and information
security products including technical presentations, product evaluations and reviews, proof of concept and
training.
• Directed successful product implementations focused on long termsolution strategies.
• Identified and qualified client technical needs and developed solution strategies and proposals.
• Preferred Technical Point of Contact for multiple Department of Defense and international accounts.
• Directed product compatibility and version testing projects performed by independent testing labs.
Developed detailed test plans and provided ‘on site’ technical direction in their execution.
• Conducted computer virus research and performed fault tolerance and quality testing of anti-virus
software.
• Provided rapid response ‘on-site’ technical support during computer virus incidents.
• Conducted information security awareness training at client sites, trade shows and Information
Security conferences.
Sales
• Successfully sold information security solutions and services resulting in contracts with commercial and
federal clients in the United States and Canada.
• Established North American presence for Australian software development company focusing on information access
control and data encryption. Managed business and sales activity, developing relationships toward successful US product
launch and subsequent product sales of $400K.
• Developed and supported Federal sales opportunities, primarily within Department of Defense.

2. Professional Experience
Sales Engineer Xybernaut Corporation, Vienna, VA, 2000-2002
Sales Engineer Voltaire Advanced Data Security, Vienna, VA, 1999-2000
Account Representative Countermeasures Inc., Hollywood, MD, 1998-1999
Account Representative Robust Group Inc., Centreville, VA, 1997-1998
Account Executive/ Special Project Officer Norman Data Defense Systems, Fairfax, VA, 1994-1997
Education
Central Piedmont Community College, Charlotte, NC
Computer Technology Integration, A.A.S. Program
Expected Graduation, 2016
Cardinal Stritch University, Milwaukee, WI
Liberal Arts, Religious Studies, 2010-2011
Pima Community College, Tucson, AZ
Liberal Arts, Phi Theta Kappa Honor Society, 2009-2010
Military Service
United States Navy, Aviation Ordnanceman
February 1978 - January 1984
• Honorably Discharged, Naval Air Station Agana Guam.
• Navy Commendation Medal, Navy Expeditionary Medal (2), VF-151, USS Midway CV-41.
• Primary duties included: F-4J/S Phantom II Weapons System Technician, Explosive Magazine Supervisor,
Hazardous Materials Air/ Transshipment Supervisor, Explosive Ordnance Supply & Requisition Supervisor.
Technical Certifications
• CompTIA A+ (expected June 2015)
• TestOut PC Pro
• TestOut Network Pro