1. JENNIFER LEIGH HAYNES, CFE
Email: jlhaynes@southernco.com
3161 Cahaba Park Drive Phone:(205) 257-2294
Trussville, AL 35173 Cell:(205) 529-5845
SUMMARY OF
QUALIFICATIONS
Compliance andEthics
professional withdemonstrated
knowledge of corporate
compliance frameworkand
processes.
Demonstrated successful
leadership, consultative and
persuasive skills.
Effective builder of
relationships, working withall
keypartners at anycorporate
level.
CERTIFICATIONS AND
MEMBERSHIPS
Elected to Board of Directors,
National Association of Employee
Concerns Professionals, 2013-
2014
Certified Fraud Examiner, 2009 -
Present
Anticipating CCEP certification
(Certified Compliance & Ethics
Professional) in 2015-2016
EDUCATION
University of Alabama at
Birmingham: Bachelor of Science
(Justice Sciences / Business
Management), Summa Cum Laude
CONTINUING EDUCATION
UAB Fraud Seminar, 2010 -2014
Wicklander-Zulawski Interview &
Interrogation and Investigating
Title VII Infractions; 2009, 2011
Balch & Bingham Employment
Law Seminar, 2007-2010, 2014
SCAN (Scientific Content Analysis),
2007
The Legal Record -Civil Treatment,
2006
REID Techniques, 2004
AWARDS AND COMMUNITY
IAAP Scholarship, 2005
Mock Trial Competition, Team
Placed 10th -Nationals, 2005
United Way, 2002-2003
Theatre of Gadsden, Volunteer of
Year, 1999; Executive Board
Member, 1998 – 2002
ALABAMA POWER COMPANY, Birmingham, AL July 2014 – Present
Compliance Coordinator (Supervisor)
Joined the APC Disability Management leadership team to establish newprocesses for managing
Disability Leave of Absence (DLOA) and Long Term Disability (LTD) in compliancewith policies and
procedures, to provide oversightand continued momentum transitioningkey components of
Worker’s Compensation program to third-party administrator (TPA), and drive process
improvements to enhance compliancewithin the Drug & Alcohol TestingProgram. Currently
manage vendor relations,supportstaff and operational/processimprovements for DLOA/LTD,
Worker’s Compensation, and Drug & Alcohol testing.
Manage day-to-day workflow of admin supportstaff, and superviseemployees and
vendors to ensure programs are administered in accordancewith company policies,
procedures, and governmental regulations.
CoordinateD&A testing for West Region employees, SCS–Supplemental Staffing, and
others whileprovidingoversightof D&A testing vendor, and assistas needed with Drug
and Alcohol program aspects of Fitness for Duty and Employee AssistanceProgram
mandatory employee referrals.
Provideoversight of Workers’Compensation for Alabama,SCS-Bham & Southern Linc
(Indemnity and Litigation) and on-sitecontractor (TPA).
Provideoversight of the DLOA Policy includingrelationship with LTD Benefit vendor (MET
LIFE), serve as Disability Leave Administrator to ensure program compliance.
Serve as a Member of committees and Task Forces responsible for Company and
Southern System wide program development, i.e.; D&A Program, FMLA and EAP.
SOUTHERN NUCLEAR, Birmingham, AL July 2009 – July 2014
Concerns & Compliance Coordinator – Corporate
Joined the SNC team to manage and perform investigations relativeto the Southern Nuclear
Complianceand Concerns programs. Reported to senior management on concerns and
compliance-related metrics,statisticsand activities. Wrote and maintained corporatepolicies and
guidelines. Provided complianceinformation for potential disclosurein financial statement filings.
Assisted the Complianceand Concerns Program Manager/Director in coordinatingand
administering complianceinitiatives and activities. Managed multiplecomplianceand concerns
projects outsidethe scope of defined duties. Served as day-to-day contactto the Complianceand
Concerns Director in matters of investigations and issues raised through the concerns programs.
Performed concerns,complianceand NRC-referred allegation investigations,many of
which involved highly-sensitive,high risk,and complex issues.
Investigated exception responses received through the annual compliancequestionnaire
process. Assisted with reporting, tracking,and analysisof compliancequestionnaires.
Worked closely with officers regardingconcerns investigations,actionsrequired and
closureof concerns, and periodically discussingprogramstatus,issues of significance
(trends) and recommendations to increaseprogrameffectiveness.
Initiated and led benchmarkingefforts for program improvements which led to successful
implementation of new processes.
Developed, implemented mandatory employee trainingon the SNC Policy Tutorial and
SNC Safety-Conscious Work Environment management-led briefing.
Initiated and developed monthly SNC Compliance& Concerns topic in F1RST Workday,
Southern Nuclear News, prepared annual communication plan and other program
communication and trainingto ensure employees’ and contractors’knowledge of
complianceand concerns programs and how they operate.
Led complianceeffort to address multipleevents involvingpersonally identi fiable
information exposures at SNC and led a Common Cause Analysis related to these events.
2. Jennifer Leigh Haynes
Compliance Coordinator
2
SOUTHERN COMPANY SERVICES, Birmingham, AL March 2007 – July 2009
Compliance Coordinator I (2007-2009),Concerns Program - Ethics & Compliance
Offered a developmental roleas the firstComplianceCoordinator for the SCS employee concerns
program.
Investigated possibleviolationsof the law, unethical actions,employee concerns,financial
misconduct,conflicts of interest, and regulatory compliancematters.
Conducted statistical analysisrelativeto system-wide Concerns Program metrics and led
internal assessments and self-audits of systemprograms.
Delivered key communications on programstatus,issues of significance(trends) and
recommendations to increaseprogrameffectiveness.
Developed, coordinated and delivered programcommunication and training,managed
various departmental complianceprojects.
Consulted with leadership executives,management, human resources,and others on
investigation findingsand correctiveactions.
Compliance Investigator I (2007), Personnel Risk Assessment – Ethics & Compliance
Supported the on-boardingprocess by conductingpre-employment background investigations.
Provided complianceassurancethrough the background investigation process for substantial
authority and NERC personnel. (SCS absorbed this position fromAPC resultingin my transfer.)
Developed and implemented investigativetools,techniques,resources and knowledge
basewhich improved scopeof pre-employment background investigations and improved
turnaround time.
Identified and developed methods to address risk areas such asdiploma mills,military
servicerecords,FAA records,Peace Officer Certification standings.
ALABAMA POWER COMPANY, Birmingham, AL February 1999 - February 2007
Investigator II (2005-2007),CorporateSecurity
Conducted pre-employment, substantial authority personnel and NERC background
investigations and providedetailed reports to Personnel Risk Assessment/Compliance.
Utilized various courtand lawenforcement agencies,employers, colleges and universities,
various government agencies,motor vehiclebureaus,and other sources for the purposes
of verifyingand/or obtaininginformation pursuantto investigativeactivities.
Interfaced with and provided oversightof pre-employment background vendors.
Conducted assigned security investigations.
Sr. General Clerk (2002-2005),CorporateSecurity
Selected for developmental role as back-up background investigator.
Provided multi-level support to electronic security team (CCURE), administrativesupport
to investigators,security officers,supervisors and department director.
Customer Service Rep I (1999–2002),Gadsden Business Office
Conducted final bill collections using investigative techniques, multiple collection
processes including small claims and probate court, implemented new process for
worthless check prosecution and other techniques that increased collections.