This document provides a summary of Jithesh Ramdas's work experience and qualifications. He has over 10 years of quality assurance experience in retail domains. Currently he works as a Test Manager at Wipro where he leads testing projects for retail clients. Previously he has held roles as Test Lead at Syntel and Infosys where he managed teams and led testing for projects involving point of sale systems, order management, and other retail applications. He has expertise in testing methodologies and tools like JMeter, LoadRunner, and HP Quality Center.

1. Jithesh Ramdas
30 Denton Ave, Apt 1908
Scarborough, ON, M1L 4P2
+1-647-889-6340
jithRamdas@gmail.com
OBJECTIVE: Goal-orientedindividual seekinga mid-seniorpositioninordertoapply leadership
and managementskillstomotivate teammembersandincrease productivity.
HIGHLIGHTS
• 10+ years of Overall Quality Assurance experience in the Retail Domain handling Test
Management,TestConsulting,Pre-sales,SystemandBusinessAnalysis.
• 7+ years of leading quality assurance teams and client relationship management in the
UnitedStatesandChinain a multi-vendorenvironment.
• Planned, managed and executed successfully the ecommerce part of applications for a
Retail major resulting in a reduced time to market and increased ROI for the
organization.
• StrongExpertise inTestingMethodologies,ProcessesandStrategies.
• Involved in Pre-Sales support by providing contextualized solutions and estimates for
clients spanning multiple domains and geographies, leading to many key wins in the
portfolio.
KEY STRENGTHS
• ExcellentUnderstandingandknowledge of retail domainandindustrypractices
• Provenabilitytobuildrapportwithclientandbusinessusers.
• Have learnedtolookat problemsfroma positive viewpoint.
• Able toworkin a team as a leader,aswell asa teammember.
• Able toadapt to changingworkrequirementsandlearntomaximize efficiency.
• Hard-working and dedicated, and able to focus on getting the job done well within the
setguidelinesand rules.
• Resultoriented andfocusesontrainingandmentoringof new resources.
TECHNICAL SKILLS
• Hands onexperienceinJmeter,Loadrunner,MercuryQualitycenter,Omniture,SQL
• Retail domainknowledgewithexperience intestinge-commerce sites
• Webservice testingusingJmeter
• MicrosoftSQL Server2000, WindowsXP/2000
• POStesting– registers,PC’s,Serversanddatabase
• HP QC,JIRA
• MQ, TIBCO
• IBM Sterling Order Management System and Manhattan Associates

2. EDUCATION
B.Tech| Electronics& Communication Engineering–(76%)
Adi ShankaraInstitute of EngineeringandTechnology,2005 | Mahatma Gandhi University
PROFESSIONAL EXPERIENCE
Test Manager [Sep2012 - Till Date]
WiproLtd.
Worked with various retail clients including Kohls Department Stores Milwaukee, Kit & Ace.
Vancouver and TD Insurance Montreal. Systems included Kiosk, Mobile, End to end testing,
Point of Sale, Web store, order management, mainframe, financial systems etc. Testing also
involved end-to-end testing which included MQ, TIBCO layers, TIBCO services, OMS and
Downstreamsystems.
Roles and responsibilities:Test planning and management, Program Lead, Mentoring of new
resources, Estimation and test strategy, Domain consulting, Scrum meetings, DRB meetings,
Creationof weeklyandmonthlymilestonereportsforseniormanagementreview.
Technical Skills: Sterling Order Management system, TIBCO, MQ Series, WMOS, CA lisa
concepts,SoapUI, Digital Assurance SME,Pointof Sale systems,Financial systems.
Test Lead [Oct 2011 – Sept 2012]
Syntel,Inc.
Performed the role of a Test Lead at Daimler Truck North America, Portland, OR, USA. Project
involvedtestingof Trillium, whichisaTeamcenterApplicationcustomizedbySiemens.
Roles and responsibilities: Onsite team lead, mentoring new resources, test strategy, test case
review,defectreviewboardmeetings,scrummeetings
Technical Skills:HP QC,SiemensTeamcenter,JIRA, MicrosoftSQL
Test Lead [Dec 2009 – Sept 2011]
InfosysLtd.
Performed the role of a test lead for Nike Inc at their headquarters in Beaverton, OR, USA.
Projectinvolvedtestingof Pointof sale systemsforUSA,EMEA regions.
Roles and responsibilities: Requirement analysis, Test planning, Test case reviews, meetings
with BA’s, Test execution, DRB meetings, Onsite Functional Team Lead overseeing a team of 8
people
Technical Skills:Pointof Sale systemtesting,JIRA,HPQC,MicrosoftSQL

3. Test Analyst [Aug2007 – Nov 2009]
InfosysLtd.
Test Analyst working at the headquarters of Sears Holding in Chicago, IL, USA. Was responsible
for performance testing using Loadrunner. Also involved in web service testing and API testing
using JMeter. Was the onsite coordinator for the project and lead a team of 5 at an
onsite/offshore model.
Roles and responsibilities: Orchestrated cross-functional team interactions with business
consultants, store managers and client management, creation of traceability and requirements
coverage matrices to ensure wide coverage of application testing, analysis of test results and
preparationof Testsummaryreports,requirementanalysis,testcase reviewswithBA’s
Technical Skills:Loadrunner,Omniture,SOLRX,thirdpartyfeeds,JMeter
Software Engineer [Sept2005 - July 2007]
InfosysLtd.
Worked as a software engineer for Ameriprise Financials at Shanghai, China and Bangalore,
India. Managed the local resources in China mentoring them and guiding them in the project.
Was the onsite coordinatorforthe project.
Roles and Responsibilities: Onsite Co-coordinator, carrying out co-ordination and management
activities between client and offshore, managing customer requirements and testing activities,
support for setting up a Testing Center of Excellence at client site, Test Scenario Review and
guidance forTestPlanpreparationandTest Data Setup
Technical Skills:Pacbase,CICS,COBOL,HP QC
Awards and Honors
• InfosysExcellence AwardforCustomersatisfactioninthe year2007
• On the sport awardfor bestperformerfrom the DU head
• Prizeswonformusicand sportswithinthe companyandat academiclevel