May 4th 2018, current resume.

1. Nick P. SALIDO
935 W. 33rd
Terrace, Kansas City, MO 64111
(816) 213-9942,
Email: nick.p.salido@gmail.com
LinkedIn: https://www.linkedin.com/in/nicksalido/
PRODUCT MANAGER / IT SOLUTION ARCHITECT
Creative and accomplished professional specializing in developing, marketing, and enabling services for emerging
technologies. Customer focused experience in connected vehicles, telecommunications, IT security, and government
contracts. Key strengths and skills include:
• Process development,
mapping and continuous
improvement
• Product development &
Solution Architecture
• End-to-end service delivery:
Business Case, funding,
contracting, ordering,
provisioning, billing and
service assurance
• Presentation development
and delivery
• Project Management and
tracking
• Sales and Customer support
• Escalation and Problem
resolution
• Customer Relationship
Management (CRM)
development and delivery
• Excellent organizational and
interpersonal skills
• Innovative, creative and
analytical thinking
• Technical and User
Documentation development
• Web, Smartphone, and Store
Front design and
implementation
• IT System Integration and
Architecture Blueprint
Development
• Architectural Design & Agile /
SCRUM contributor
PRODUCT & ARCHITECURAL FUNCTIONAL AREAS
• SCRUM & Agile Software development and Architectural Blueprint & Design involves Feature development &
integration of complex solutions. Bring Your Own Device (BYOD) involves qualifying foreign devices to operate
on Sprint’s Network, using unique credentials and mapping those credentials (Type Allocation Codes – TAC,
Electronic Serial Numbers – ESN, International Carrier Code ID - ICCID ) to valid SKUs in our systems to enable
branding, sales channel compensation, and new account activation.
• Service Order Codes – (SOC) activation of premium feature content for Sling television programming, and Amazon
subscription services. In some cases leveraging 3rd
party API interaction such as Amazon Web Services (AWS) or
internal Web Services Gateway to enable services where billing and activation are managed in distributed
fashion.
• Subscriber Identity Module (SIM) Lifecycle Management and Logistics in support of embedded vehicle Head Units.
Embedded HUs are Machine-to-Machine (M2M) devices that are subject to voice/data demands, leveraging
multi-technology wireless connectivity (UMTS, GSM, CDMA/LTE). These devices and SIM modules have strict
industrial and auto-grade operational requirements. My role has been to address SIM (eUICC w/ profile
switching & CSIM) and device specifications, platform requirements for SIM Lifecycle Management (GSMA), and
document a systems-level approach for domestic and international deployment.
• Device Activation and Provisioning pertains to how assembled wireless modules w/ embedded SIMs are
provisioned onto Wireless Networks and activate onto back office systems for billing and services. I have
supported the System Integration and Product Development for 3rd
party M2M mediation and billing platforms
to integrate with the IT Platform and Network nodes to support Over-the-Air (OTA) activation and profile
management of subscriber and device credentials.
• International Payment and Billing is subject to different regulatory, tariff, taxation, and Customer Proprietary
Network Information (CPNI) Rules. As Connected Vehicle deployments continues to deploy in broader regions of
the world, emphasis has been placed on cloud-based operation models, most effective preferred & alternative
Nick Salido, Resume, Page 1 of 4

2. payment methods, and billing solutions based on regions of operation. My role has been to investigate payment
and billing solutions regarding the aforementioned criteria.
• Request-for-Quotation (RFQ) and Product Description responses has increased w/ all major auto-OEMs as they
continue to seek greater opportunities for global vehicle deployments. As such, I have been involved in many
RFQ responses regarding network coverage and SIM management solutions. The OEMs include: Case New
Holland, Honda, Subaru, Mitsubishi, Chrysler, Fiat, and Ford.
• 911 Emergency Call routing for North America and eCall for the European Union are federally mandated services
that apply to vehicle embedded wireless modules for Connected Vehicles. I supported Product Development for
an alternative solution whereby, customers are able to support emergency 911 calls from their vehicle, and
receive call-back from the appropriate (Public Safety Answering Point) PSAP having jurisdiction. The solution
involves a head-unit solution versus a network based approach. I am also involved in supporting an alternative
approach to direct PSAP routing, which utilizes a Call Center to filter the 911 traffic for appropriate EMD
(Emergency Medical Dispatch). Lastly, regarding eCall, I support the product specifications for hardware and
network implementations.
• Concierge Services and Personal Assistants for Connected Vehicle fill a potential technology and demographic gap
that allows auto-OEMs opportunities to bridge communication w/ customers while allowing the customer access
to conveniences and services. Implementation of voice-activated personal assistants also serves as a driver
distraction aid, while promoting greater movement of customer profile information from one ecosystem to
another. I have supported competitive analysis and research regarding mobile device protocols, voice
recognition, and integration of call center models as it pertains to subscriber registration, vehicle service, and
overall customer experience.
EMPLOYMENT
2015 -
Present
2011 - 2015
2010 - 2011
2006 -2010
Solution & Technology Architect – Sprint IT Systems
• I engage in complex projects requiring specialized technical knowledge of IT Systems, and
make decisions on complex architecture issues. I coordinate with Marketing & Product
Development to determine requirements, and ensure that system improvements are
successfully implemented and monitored to increase efficiency. In this role I communicate
common goals and direction across functional teams and act as a technical resource for
direction, and guidance for solution implementation.
Connected Vehicle Program: Sprint Velocity & Chrysler UConnect
• I provided Product Development for the following: In vehicle Weather and Sports,
Infotainment (Beats Music), Send Destination to Vehicle (Mobile, Vehicle, and Web App),
Vehicle Finder (Vehicle and Mobile App), Global SIM, 911 & eCall Services, Alternative
Payment Methods, International Billing, Device Provisioning, Stolen Vehicle Locator App,
Concierge Services & Personal Assistants, and Voice Recognition.
Network Design Engineer (Network Modernization 4th
Generation LTE Network)
• I supported the Financial Commitment process and worked cross-functionally to capture
Network Vision cost estimates while reconciling the 3-Year approved budget, in excess of
$2B. My output was instrumental to vendor negotiations, determining the affordability
plan, incumbent value, and strategies for hardware “pipeline” deployment and services.
Network Design Engineer (Residential & Business Small Cell Project)
• I provided business case evaluation and unit cost modeling for residential and enterprise
small-cellular base stations, leveraging GPS and CDMA technology. I was able to bridge
Nick Salido, Resume, Page 2 of 4

3. 2003 -2006
2002 - 2003
technical details and business impacts for an estimated $2B business over 5 years with a
vendor commitment of ~ $500M. This effort represented a “first ever” implementation
and deployment of a CDMA (Code Division Multiple Access) small cell base station
Senior Network Design Engineer (Wireless – Network Interoperability Specification)
• I was nominated and held President and Vice President Leadership roles for the Motorola
CDMA Users Group for North America, the goal being to lead efforts regarding the
Technology Roadmap and implementation of RAN (Radio Access Network) features.
Program Manager (Network Evolution & Transport Planning)
• I provided vendor and program/project management responsibilities focusing on the
evolution of telecom switching and transport technologies. This effort supported the
build-out of new cellular technologies to improve data speeds and access for customers.
1999 - 2002 Team Lead – Network Security Administration (Wireless Switching Network)
• I was the Technical team lead in charge of five System Integrators, supporting the Sprint
PCS National Operations Control Center (NOCC), National Technical Assistance Center
(NTAC), and Operational System Support Center (OSSC). I provided technical expertise and
security admin support for the digital switching Wide Area Network (WAN) consisting of
over five hundred switching elements in eighty-five Mobile Switching Centers (MSC)
throughout the United States.
1996 - 1999 Analyst & Systems Engineer (Missile Defense Systems Integrator)
• I was a member of the Lead System Integrator (LSI) Source Selection Staff for the National
Missile Defense Contract. I worked as a Facilitator and Technical Advisor performing
research and analysis, facilitating and conducting caucuses, and evaluating submitted
proposals. The contract was estimated at $6B to support the Missile Intercept Project.
During this period I held a Top Secret Security Clearance.
1994 –1996 Technology Instructor
• I developed the curriculum for the Sixth Grade Math/Science/Technology Program and
taught 250-300 students course-work regarding industry and technology. This curriculum
was part of an urban Magnet School for higher learning.
1994 Quality Assurance (Land Mobile Radio)
• In accordance with Quality Control Standards, I conducted statistics, and performed audit
Inspections for mobile transceiver / receiver (TX/RX) boards: Pretest, Final Test, Burn-In,
and Trouble Shoot. Quality assessments I performed ensured higher build quality for the
final products.
1993 Contractor (Federal Environmental Protection Agency)
• I was responsible for verifying major refiners in the US, compliance of gasoline fuel
standards in accordance with the rules and regulations of the Clean Air Act. I held EPA
credentials and was responsible to conduct myself as a Federal Agent of the Environmental
Protection Agency.
SUMMARY OF QUALIFICATIONS
Nick Salido, Resume, Page 3 of 4

4. • Accomplished Subject Matter Expert in Technology / Mobile Telephony / Global Connectivity
• Machine-to-Machine & Connected Vehicle Product Development:
SIM Management (GSMA)
Supply Chain Logistics (Telematics Module
& SIM Card Programming/Activation)
Platform Interaction: Services,
Authentication, eWallet, Voice/Data
Connectivity)
Device & Network Provisioning (Telematics
Module & SIM Card)
Domestic & International Deployment
(Connectivity, Authentication & Security)
Billing & Alternative Payment Methods
(CPNI Data, Customer & Service Provider
Credentials)
eCall & e911 – Regulatory implementations
Product & Feature Service implementations
Embedded solutions supporting Global
Positioning Satellites (GPS)
IT Solutions Architect:
 SCRUM & Agile Software development
 Architectural Blueprint & Design
 Feature development & integration
• Skilled Technical Writing:
RFP / RFQ
Business, System, & Functional
Requirements
Product Evaluation & Competitive Analysis
• Qualified and held Top Secret Security Clearance
EDUCATION
1992 B.S. Double Major (Mathematics / Philosophy), Lynchburg College
Lynchburg, VA
Nick Salido, Resume, Page 4 of 4