JH Resume
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Jessica Hall has over 10 years of experience in customer service and retail management roles. She is currently the Assistant Manager at Better Choice Stratton, where her responsibilities include reporting, accounts, stock ordering and merchandising, cash handling, and resolving customer issues. Previously she held roles such as 2IC/Assistant Manager at Smokemart and Giftbox, and Club Host at Burswood Entertainment Complex. Jessica has strong communication, problem-solving, and teamwork skills. She has certifications in retail operations, first aid, working with children, and responsible service of alcohol and gaming. References are available from her current manager at Better Choice Stratton.
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- 1. Jessica Hall Resume RESUME OF JESSICA HALL CONTACT DETAILS ______________________________________________________________________________ JessicaHall 20 Burton Retreat Stratton WA 6056 0413059023 jh85@y7mail.com KEY SKILLS AND ATTRIBUTES ___________________________________________________________________________ Skills: TrainingandMentoring Veryresourceful,innovativeandcreative Abilitytodemonstrate initiative Excellentcommunication,interpersonal and customerservice skills Abilitytoworkhighlyeffectivelyinamulti-taskenvironment Excellentproblem-solving,decision-makingskills Abilitytobe empathicandcompassionate Attitude and General Attributes: Highlyflexible andadaptable Reliable andpunctual Outgoingpersonality,optimisticandconfident Strongself-discipline andself-motivation Innovative andcreative Objective I am a hard-workinganddedicatedtoachievingthe bestpossible workIcan while accomplishing my goals. I work well independently and as part of a proactive team, to lead and support fellow employees when neededwhile achievingsettargets.Iam alwayseagertolearnnew skillswhichwill enable me tobe an even better employee. I love to help, support and guide all individuals to make a difference in their life.
- 2. Jessica Hall Resume CAREER HISTORY ______________________________________________________________________________ May 2012 - Current Better Choice Stratton Assistant Manager Key Responsibilities: Reporting Management where required Account payables and receivables Identifying and ordering of stock Merchandising Cash handling Balancing of tills and EPTOS settlement Phone enquiries Opening and closing of Service Station Investigations into nonpayment/drive offs and discrepancies Liaison with internal and external stakeholders Aug 2011- May 2012 Smokemart and Giftbox 2IC/ AssistantManager KeyResponsibilities: • Reporting Management where required Weekly stock count of all tobacco products to minimize stock loss Picking and packing stock for wholesale orders Account payables and receivables Identifying and ordering of stock for both gifts and tobacco products Merchandising Invoicing and Stock transfer Cash handling and banking Manual Payroll Balancing of tills and EPTOS settlement Phone enquiries Opening and closing of shop Liaison with internal and external stakeholders
- 3. Jessica Hall Resume Jan - July 2009 Burswood EntertainmentComplex ClubBurswood Host KeyResponsibilities: PromotingClubBurswood andevents Signingnewmembershipstothe club Assistingpatronswithanyof theirneeds Assistingwithpatronenquiriesandcomplaints Liaisingwithotherstakeholders Phone enquiries Balancingtills Feb2007- Apr 2008 Smokemart and Giftbox CustomerServicesOfficer KeyResponsibilities: CustomerService Merchandising Wholesale ordering –pickingandpacking Stock count/stocktakes Banking Customerenquiries Openingandclosingof store TRAINING AND QUALIFICATIONS/CERTIFICATES • CertIII inTeachersAssistant • CertI in Retail Operations SeniorFirstAid WorkingwithChildrenClearance EducationCriminal RecordClearance Work Safe Certificate Responsible Service of Alcohol Responsible Service of Gaming Anti-moneyLaunderingCertificate
- 4. Jessica Hall Resume REFEREES Reece McCullough BetterChoice Stratton Manager 0430 336 600