1. JEFFREY EVEN
23 Strawberry Fields 860-547-7372 office
Granby, CT 06035 jeffrey.even@thehartford.com 860-614-7175 cell
ACCOMPLISHMENTS/HISTORY
 Transformational leader of Information Delivery and Business Process / Intelligence
 Over twenty –five years of strategic / operational / technology leadership
 Proven Analytics and Operations leaderand innovator
 Successfully led the implementation and integration of Salesforce.com
 Strong Information Management leadership experience
 Exceptional partnership skills with the ability to influence strategic direction
 Chief of Staff for Executive Vice President of Sales at American Skandia Life Insurance Company
 Redesign LeaderforCompensation and Licensing Service department
 Adept at operational process improvement – combines business with technical savvy
 Adaptable to new industries, companies, responsibilities, etc.
The Hartford Insurance Group 2005 – Present
Assistant Vice President – Sales Automation and Analytics – Commercial / Consumer Markets, 2012 - Present
Responsible for the strategic transformation andexecution of all aspects of sales automation andinformation delivery relatedto
sales andagency management, planning, performance, profitability andcompensation metrics
 Responsible forthe comprehensive execution of all sales and agency related business intelligence for the Middle Market,
Small Commercial, Group Benefits and Consumer Market lines of business.
 Ownerand strategic leader of the Salesforce.com application.
 Established a new centralized data warehouse (Sales Data Warehouse) to serve as the authoritative source for all sales
and agency related information management.
 Responsible for the development and strategic direction of a new state of the art reporting platform (Viewpoint)
which serves as the future state for sales and agency related business intelligence delivery.
Director of Sales Automation – Commercial Markets, 2010 - 2012
Led the automation of sales tools andinformation delivery relatedto sales andagency planning, performance, profitability and
compensation metrics
 Manages the flow of data and integration functionality between data repository and Salesforce.com
 Established a new centralized data warehouse (Apollo) to serve as the authoritative source for all sales related
information management.
 Designed and created a new state of the art reporting platform (Viewpoint) which will serve as the future for sales
related business intelligence delivery.
 Responsible for the transition of Smartcard and Knowledge Matrix legacy platforms to the new Viewpoint application.
 Established an organization of individuals with exceptional skills that work togetherwithin their respective disciplines to
achieve team objectives.
Director of Performance Measurement & Analysis – Group Benefits, 2008 - 2010
Responsiblefor the strategic directionand deployment of informationdelivery througha custom developed business
intelligenceportal within theGroup Benefits Division
 Supported the following business areas: Claims, Finance, Pricing, Underwriting, Sales, Service Operations, Quality
Management
 Platform owner of enabling technologies: SalesForce.com, Knowledge Matrix (.NET, Business Objects) and PYXISMobile
 Aligned with overall Information Management – Data Warehouse strategy

2. Director of Sales Operations / Knowledge Matrix – Group Benefits, 2005 - 2008
Responsiblefor development and deployment of theKnowledge Matrix – web based / informationdelivery / portal platform –
 Supported the following business areas: Sales, Field Service, Producer, Underwriting, Customer Service, Quality
Management, Incentive Compensation, Expense Management
 Business Leader and Operations Director – SalesForce.com / APEX Mobile (Blackberry)
 Technical Leader – Sales Incentive Compensation application
American Skandia / Prudential 1999 – 2005
Director of Sales Process Improvement, 2003 - 2005
Strategic designer and owner of a centralized CRM Sales Reporting / Analytics application (Sales Matrix):
 Centralized Data Warehousing from multiple data sources
 Robust Reporting and Analytical Capability
 Administration and Financial Modeling Capabilities
 Compensation Administration
 Contact Management System
 Intranet - Common UserInterface
Director of Sales Operations, 1999- 2003
Financial and Operational Director of theSales Department; Responsibilities included:
 Chief of Staff for Executive Vice President of Sales
 Budget and P&L Management
 Field Territory Management
 Expense Approval and Management
 Sales Compensation
 Profitability Analysis
 Firm Revenue Sharing Negotiations
Computer Sciences Corporation 1998 – 1999
Business Lead on Software Development - Compensation/CRM system
 Business Leaderfor development of a Sales Compensation / CRM Database – “Performance Plus”
Aetna Life & Annuity Company 1988 – 1998
Increased Operational Responsibilities - Annuity Operations
 Divisional Manager of Producer Services – Compensation and Licensing
 Reengineering Lead for Producer Services - Compensation and Licensing
 Manager - Annuity Services
 Project Leader - New Commission System Implementation –Vantage / DSS
 Supervisor of Annuity Compensation
 Agent Compensation Administration Rep
EDUCATION
University of Connecticut
BA-History
Storrs, CT 1987
DESIGNATIONS
NASD Series 6 – acquired
NASD Series 26 – acquired
Group Benefits Disability Specialist - GBDS