Jeff Ngqondela is a South African restaurant manager seeking new opportunities. He has over 15 years of experience in hospitality roles including porter, receptionist, bar assistant, and restaurant manager. Ngqondela holds a NQF Level 4 qualification in local economic development from South Cape College. He is proficient in Xhosa, Afrikaans, and English. References are available from his current and previous employers.

1. JEFF ZAMUXOLO NGQONDELA
PERSONAL INFORMATION
DATE OF BIRTH : 22 December 1979
IDENTITY NUMBER : 7912235898084
MARITAL STATUS : Married
GENDER : Male
DEPENDANCE : Three (4)
NATIONALITY : South African
RELIGION : Christianity
LANGUAGES : Xhosa (speaks, read, write)
: Afrikaans (speaks, read & write)
: English (speaks, read & write)
HEALTH : Excellent
DRIVER’S LICENCE : In progress
OWN TRANSPORT : In progress
CRIMINAL RECORDS : None
ACADEMIC INFORMATION
HIGH SCHOOL : Murray High School
HIGHEST GRADE PASSED : Gr. 12
SUBJECTS PASSED : Xhosa
: Afrikaans
: English
: Biology
: Mathematics
: Physical Science
SLOT (School Learner Opp Training)
Business Ethics
Communication
Function Coordination
Trained at the Astron Resort on General Basic running of Various Dept. of Hotel
INSTITUTION : South Cape College [2004 – 2006]
COURSES : Local Economic Development (Learner ship)
Qualification obtained : NQF 4
Subject : Project Management
Leadership
Business Development
AIDS/HIV
Corporate Governance
Poverty Alleviation Program
2093 Vukanikusile Str
Thembalethu
GEORGE
6529
078 127 9144

2. EMPLOYMENT HISTORY
1. COMPANY : Astron Resort
OCCUPATION : Porter / Reception, Bar and Waite ring
PERIOD : 1999 till 2003
REASON FOR LEAVING : Retrenched
2. COMPANY : Fancourt Golf Resort
OCCUPATION : Bar Assistant Manager
PERIOD : 2006 till 2009
3. COMPANY : Views Boutique Hotel & Spa
OCCUPATION : Restaurant Manager
PERIOD : 2013 till Current
RESPOSIBLE FOR THE FOLLOWING:
Business activities:
• Taking responsibility for the business performance of the restaurant.
• Analyzing and planning restaurant sales levels and profitability.
• Organizing marketing activities, such as promotional events and discount schemes.
• Preparing reports at the end of the shift/week, including staff control, food control and sales.
• Creating and executing plans for department sales, profit and staff development.
• Setting budgets and/or agreeing them with senior management.
• Planning and coordinating menus.
Front-of-house: Coordinating the entire operation of the restaurant during scheduled shifts.
• Managing staff and providing them with feedback.
• Responding to customer complaints.
• Ensuring that all employees adhere to the company's uniform standards.
• Meeting and greeting customers and organizing table reservations.
• Advising customers on menu and wine choice.
• Recruiting, training and motivating staff.
• Organizing and supervising the shifts of kitchen, waiting and cleaning staff.
Housekeeping:
• Maintaining high standards of quality control, hygiene, and health and safety.
• Checking stock levels and ordering supplies.
• Preparing cash drawers and providing petty cash as required.
• Helping in any area of the restaurant when circumstances dictate

3. Goals and ambitions
I'm an enthusiastic individual that does not shy away from any challenges set before me. I believe
in everything that I attempt and nothing less than my best will suffice. I believe in punctuality and
accuracy. I pride myself of being efficient, flexible, reliable and responsible.
My willingness to learn and exceed my Employer's expectations, thus, developing my role within
an organization as a key staff member.
STRENGHTS BENEFITING YOUR COMPANY
Proven Abilities in:
Guest Relations
I’m highly experienced in employee management.
Effective decision making and judgment
Conflict resolution
Interpersonal Communication Skills
Delivery to required standards in a fast paced and dynamic environment.
Stock taking
Capturing of numbers to obtain variations
Financial management ability
A hardworking, co-operative manner
High standards of service excellence and a passion for the industry

4. REFERENCE:
• Company : Fancourt Golf Resort And Spa
Name : Solomzi Daantjie
Position : Food and Beverage Assistant Manager
Contact Details : 044 804 0893 or 083 255 8685
Email : solomzid@fancourt.co.za
• Company : Webersburg Winery Estate
Name : Marlon Moodley
Position : General Manager
Contact Details : 021 8813636 or 076 769 6928
• Company : Views Boutique Hotel & Spa
Name : Ellen Aucamp
Position : Special Projects Manager
Contact Details : 044 877 8000 or 082 7849 292
Email : ellenaucamp@gmail.com
DECLARATION
Hereby I declare that above information is true and correct.
Signature: ………..…………………… Date: …………………………..

5. Curriculum Vitae
Of
Jeff Ngqondela

6. Curriculum Vitae
Of
Jeff Ngqondela