Japan digital landscape and insightsDecember2,2010Neo@Ogilvy Japan
AgendaJapanMarketSocial MediaMobileNew Device& Technology
Japan Market
Transition of Internet Users94.08 million users, 78.0% penetration rate(million people )Datasource:Ministry of Internal Affairs and Communication 20104
Usage rate by Age/GenderMale 81.3%, Female 74.9% over age 6(%)Datasource:Ministry of Internal Affairs and Communication 20105
Internet Usage DeviceSlight increase in Mobile & Game/TV connection (year-on-year)(Unit=million people )PC85.14 M(90.5%)PConly12.92 M(13.7%)-0.3% (vs 2009)Mobile80.10 M(85.1%)+2.5% (vs 2009)PC& Mobile64.92 M(69.0%)0.76 M(0.8%)4.75 M(5.2%)0.02 M(0.0%)Mobileonly8.85 M(9.4%)Game or TV5.67 M(6.2%)0.13 M(0.1%)+1.7% (vs 2009)Datasource:Ministry of Internal Affairs and Communication 20106
Corporate Internet UsageAlmost all companies use InternetInternet Use Trend (Business)(%)By Businesses of Different Employee Size(%)Datasource:Ministry of Internal Affairs and Communication 20107
By type of Internet lineGradual increase in Broadband, decrease in NarrowbandHouseholdsBusinessesBroadband76.8%Broadband76.9%Datasource:Ministry of Internal Affairs and Communication 20108
Penetration of Communication DeviceMobile/PHS/PC are highly popularized(%)Mobile Phone & PHSPCCar Navigation SystemGaming Hardware (Internet-enabled)TV(Internet-enabled)Datasource:Ministry of Internal Affairs and Communication 20109
Transition of Ad Spend by MediaInternet has grown 1.9 times bigger than 2005, and has become 2nd largest media following TV(M USD / 1 USD = 100 JPY)INT : 861.8%upINT : 87.2%up1.2% upMG : 27.4%downMG : 37.3%down25.6%downNP : 44.0%downNP : 35.1%down18.6%downTV : 17.1%downTV : 16.0%down10.2%downDatasource:dentsu 201010
Transition of Internet Ad SpendingListingand Mobileare the pulling force(M USD / 1 USD = 100 JPY)(M USD / 1 USD = 100 JPY)Datasource:dentsu 2010 (2006-2009) / Mizuho Corporate Bank (2010-2012)11
Usage Site RankingProminent change in user usage trend from portal/ISP to social media2001.32002.32003.32004.32005.32006.32007.32008.32009.32010.3(Ranking)Yahoo!74.3Yahoo!74.6Yahoo!78.9Yahoo!81.9Yahoo!83.8Yahoo!86.4Yahoo!87.3Yahoo!88.0Yahoo!82.2Yahoo!83.71Nifty48.2Nifty47.9Rakuten54.8Rakuten57.4Rakuten60.7Rakuten60.2Rakuten56.1Google59.2Google63.9Google66.02MSN42.4MSN44.8Nifty50.9MSN55.1MSN51.4GMO Internet52.9Microsoft54.7Rakuten55.0Rakuten50.7Rakuten53.13NEC39.7Rakuten43.4MSN49.6Nifty50.1GMO49.1Nifty48.7NTTCom.52.9NTTCom.52.5NTTCom.47.8NTTCom.50.14Sony31.6NEC40.3NEC43.7Microsoft43.8Nifty47.5MSN47.4Google50.0Microsoft48.1FC244.2FC246.55Microsoft31.4Microsoft37.7Microsoft41.7NEC43.6NEC42.7NEC43.0GMOInternet48.0GMOInternet46.8Microsoft42.9GMOInternet43.66DTI27.9Sony36.2Sony35.2Sony35.9Microsoft39.2Amazon40.2Nifty46.1FC244.2GMOInternet41.9Wikimedia40.57Rakuten26.9NTTCom. 31.6NTTCom.33.9NTTCom.35.8NTTCom.37.7FC238.6NEC43.5Nifty43.2Nifty37.9Nifty40.48Wikimedia34.9Lycos26.89Lycos26.6KDDI28.9GMO32.4Sony34.7NTT Com.38.5FC241.7Livedoor38.4Microsoft39.7DDI26.210NTT-X26.0AsahiNet25.5KDDI28.7NTT-R34.2Livedoor37.9Livedoor40.0Wikimedia37.8Livedoor34.6CyberAgent39.0Twitter0.7Twitter12.2AppendixDatasource:Nielsen Online (Home Panel)12
SocialMedia
SpecialSneakers14
Types of Social Media15
Microblog16
Microblog17
Types of Micro-blogTwitter usage is dominant, mainly accessed from mobileData Source:Internet White Paper 201018
Twitter visitor number trendAs of Sept. 2010, Twitter has acquired over 11 million visitors, exceeding mixi(in1000)Data Source:NeilsenNetview※Excluding access from client exclusive to Twitter19
How is Twitter used?ShareLearnTell20
What are they tweeting?Mostly private things…Data Source:Internet White Paper 201021
Twitter as Business ToolMany business leaders and media delivering information on daily basisBusinessLeaderMedia1,37329,582680,76847,1467,4691,827,3534,46210,8623,30190,04751,3987,437221,3122,4723,8904,144+CompetitorData Source:Twitter(November 29, 2010)
What companies are tackling?PRPromotionCommunicationCRM
CaseStudyau – IS SeriesTwitter icon projected on the wall of Roppongi Hills like fireworks24
Stride – Find the Monkey CampaignCaseStudy25
GAP–WANTCAMPAIGNCaseStudy26
SNS27
SNS in JapanAffiliation19.93 million20.74millionConflictConflict20.59 millionpeopleMembership as of June 201028
Strategy of 3 SNS companiesAddressing the mechanism that strengthens real relationship between people on the webStrengthening virtual relationship with Social Game as the principal axis29
Hot SNSReal name& Open cultureAnonymityCareer- move styleClosed office environment
Twitter and FacebookUsing both is standard in USDatasource:Twitter and Facebook (November 29, 2010)
Usage situation of companies in JapanFacebookis not penetrated in JapanDatasource:Twitter and Facebook (November 29, 2010)
Levi’s – Levi’s GirlCaseStudy33
General Mills – Coping With Disbelief ClinicCaseStudy34
Dell – Social Media for Small BusinessCaseStudy35
Mobile
Shipment volume is slightly on the increase since 2009.  However, overall, it seems to have hit the peak.Mobile terminal shipment volume( x 1,000 )Datasource:Yano Research Institute 201037
Smartphone holds 5.9% share of total mobile phone, and is expected to reach 30% by 2013Smartphone shipment volume( x 1,000 )Datasource:Yano Research Institute201038
iPhone reign supreme in 2009 taking up over 70% of the marketShipment by MakerDatasource:MMResearch Institute201039
GALAXY S start exceeds iPhone 4. Reservations alone over 50,000 -Oct27,2010NExpansion of Smartphone DevicesClash with Android as 15 new models from 3 companies in winter/springKDDIISO3to be launched 250,000 tentative reservations made already – Nov261.69 million iPhone shipped in 2009, 72.2% of smartphone-Apr23,2010460,000 Xperiashipped by end of Sept.9-Oct27,201040
Both Corporations/Individuals are considering active usage of smartphoneSmartphone used for businessProvided by CompanyetcBusiness Usage SeminarBook41
Advanced business usage of mobile in various areasCaseStudyAdvanced companies/corporationsToden Home Service,Keio Electric Railway, Kawatsu-cho PTAMobileInternetGPSCloudApplicationASPCameraSound&VideoMobileInternetGPSCloudApplicationASPCamera実現例 店舗の売上商品、金額のスピーディな把握
 現場、本社がタイムリーに連携した顧客情報、サービス
 ペットの遠隔健康管理
 高齢者や子供と家族を繋ぐ情報システムSpecifically,Quickly grasping sales of merchandise and price at each store
Delivery of timely customer information and service from headquarters to stores
Simple information system connecting seniors and kids with familyResponding CompaniesiPhone4 - Nov 25, 201043
Application44
App Store is downloaded 3 times more than AndroidMarket worldwide, with 1.5 times more registrationsApp Store vs Android MarketRegistration #150,000(Feb2010)Downloads3 billion(Jul2010)Registration#100,000(Jan2010)Downloads1.2 billion(Aug2010)Datasource: Apple Inc/GoogleInc45
Daily-use Applications – essential to businessBusiness-related applications46
Sankei Shimbun-iPhone APP ADCase Study
SUNTORY-Highball MasterCase Study48
Mercedes–SLSAMGShowcase ApplicationCase Study49
Chopper2-iPhone + iPadCase Study50
iAd51
52iAd is an…Advertising platform within applicationsEnables delivery of interactive advertising or high-quality images when clicking ad in full screenwithin the applicationwithout moving to another siteSupports targeting byLocation InformationAd is created with HTML5avoiding Flash
By end of 2010$ 60 millionWorth placement is expectedAdvertisersWalt Disney, NISSAN, Citigroup, Unilever, AT&T, Chanel, General Electric, Liberty Mutual Insurance, State Farm Mutual Automobile Insurance, GEICO, Campbell Soup, Sears Holdings, J. C. Penney, Target, Best Buy, DirecTV, Turner Broadcasting Systemetc…iAd in the US Market53Market size
Case Study-US
iOS vs Android55
Installed OSShareDatasource:Seed Planning “ Smartphone / iPad (Tablet PC) Report56
iOSdevices and AndroiddevicesHome ElectronicsCar etc….TVSmart PhoneTablet PCProjection57
New Technologies &Devices
Digital Books59
DeviceMap 2010iPad has established a new positionPersonalLightTaskHeavyTaskPublic60
Movement of digital books2010”agora-books” (publisher specializing in digital books) establishedMarThe Electronic Book Publishers Association of Japan establishedApr“Astand” (Digital book delivery site for Asahi Shimbun PC) openedMay“iPad“ launched“Digital Library Publication”(digital publication purchase application for iPhone offered free of charge)JunKinokunia Books  announced entry into digital book delivery marketJul“Kindle”announced 2 new product modelsSeven&I holdings announced entry into digital book businessAugNTTdocomo, Dainippon printing formed business partnership in digital book platform construction“SONY Reader“ new series released“Galaxy Tab”(Samsung)announcedSept“GALAPAGOS(Sharp)announced (to be launched in December)
Previously driven by comics for mobile phone
With the appearance of iPad and exclusive terminal, demands on new platform is expected to growDigital Book Market Size(M USD / 1 USD = 100 JPY)PROJECTIONDatasource:Impress R&D “Digital Book BusinessReport2010”62
Digital Book Terminals (new platform)Tablet PCiPadGalaxy TabLifeTouchGALAPAGOSFLEPiaDigital book exclusive terminalSONY  ReaderKindle63
Social ReadingReading togetherWhere did other readers highlight?
What were other readers’ comments?
Review
Twitter favorite phrase on TwitterOnline BookClub4 other people highlighted this part of the book64
Layer ReadingIdea of digital book creating new reading experience and business opportunitiesLayer for sharing thoughts and impression with membersLayer for comments by other writerLayer for discussion with friends about book purchase65
iPad used in advanced ways by various industryCaseStudyPRESENTATIONTOOL
AR67
Mini Cooper – Application + ARCase Study68

Japan Digital Overview from Neo @ Ogilvy 2010

  • 1.
    Japan digital landscapeand insightsDecember2,2010Neo@Ogilvy Japan
  • 2.
  • 3.
  • 4.
    Transition of InternetUsers94.08 million users, 78.0% penetration rate(million people )Datasource:Ministry of Internal Affairs and Communication 20104
  • 5.
    Usage rate byAge/GenderMale 81.3%, Female 74.9% over age 6(%)Datasource:Ministry of Internal Affairs and Communication 20105
  • 6.
    Internet Usage DeviceSlightincrease in Mobile & Game/TV connection (year-on-year)(Unit=million people )PC85.14 M(90.5%)PConly12.92 M(13.7%)-0.3% (vs 2009)Mobile80.10 M(85.1%)+2.5% (vs 2009)PC& Mobile64.92 M(69.0%)0.76 M(0.8%)4.75 M(5.2%)0.02 M(0.0%)Mobileonly8.85 M(9.4%)Game or TV5.67 M(6.2%)0.13 M(0.1%)+1.7% (vs 2009)Datasource:Ministry of Internal Affairs and Communication 20106
  • 7.
    Corporate Internet UsageAlmostall companies use InternetInternet Use Trend (Business)(%)By Businesses of Different Employee Size(%)Datasource:Ministry of Internal Affairs and Communication 20107
  • 8.
    By type ofInternet lineGradual increase in Broadband, decrease in NarrowbandHouseholdsBusinessesBroadband76.8%Broadband76.9%Datasource:Ministry of Internal Affairs and Communication 20108
  • 9.
    Penetration of CommunicationDeviceMobile/PHS/PC are highly popularized(%)Mobile Phone & PHSPCCar Navigation SystemGaming Hardware (Internet-enabled)TV(Internet-enabled)Datasource:Ministry of Internal Affairs and Communication 20109
  • 10.
    Transition of AdSpend by MediaInternet has grown 1.9 times bigger than 2005, and has become 2nd largest media following TV(M USD / 1 USD = 100 JPY)INT : 861.8%upINT : 87.2%up1.2% upMG : 27.4%downMG : 37.3%down25.6%downNP : 44.0%downNP : 35.1%down18.6%downTV : 17.1%downTV : 16.0%down10.2%downDatasource:dentsu 201010
  • 11.
    Transition of InternetAd SpendingListingand Mobileare the pulling force(M USD / 1 USD = 100 JPY)(M USD / 1 USD = 100 JPY)Datasource:dentsu 2010 (2006-2009) / Mizuho Corporate Bank (2010-2012)11
  • 12.
    Usage Site RankingProminentchange in user usage trend from portal/ISP to social media2001.32002.32003.32004.32005.32006.32007.32008.32009.32010.3(Ranking)Yahoo!74.3Yahoo!74.6Yahoo!78.9Yahoo!81.9Yahoo!83.8Yahoo!86.4Yahoo!87.3Yahoo!88.0Yahoo!82.2Yahoo!83.71Nifty48.2Nifty47.9Rakuten54.8Rakuten57.4Rakuten60.7Rakuten60.2Rakuten56.1Google59.2Google63.9Google66.02MSN42.4MSN44.8Nifty50.9MSN55.1MSN51.4GMO Internet52.9Microsoft54.7Rakuten55.0Rakuten50.7Rakuten53.13NEC39.7Rakuten43.4MSN49.6Nifty50.1GMO49.1Nifty48.7NTTCom.52.9NTTCom.52.5NTTCom.47.8NTTCom.50.14Sony31.6NEC40.3NEC43.7Microsoft43.8Nifty47.5MSN47.4Google50.0Microsoft48.1FC244.2FC246.55Microsoft31.4Microsoft37.7Microsoft41.7NEC43.6NEC42.7NEC43.0GMOInternet48.0GMOInternet46.8Microsoft42.9GMOInternet43.66DTI27.9Sony36.2Sony35.2Sony35.9Microsoft39.2Amazon40.2Nifty46.1FC244.2GMOInternet41.9Wikimedia40.57Rakuten26.9NTTCom. 31.6NTTCom.33.9NTTCom.35.8NTTCom.37.7FC238.6NEC43.5Nifty43.2Nifty37.9Nifty40.48Wikimedia34.9Lycos26.89Lycos26.6KDDI28.9GMO32.4Sony34.7NTT Com.38.5FC241.7Livedoor38.4Microsoft39.7DDI26.210NTT-X26.0AsahiNet25.5KDDI28.7NTT-R34.2Livedoor37.9Livedoor40.0Wikimedia37.8Livedoor34.6CyberAgent39.0Twitter0.7Twitter12.2AppendixDatasource:Nielsen Online (Home Panel)12
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  • 18.
    Types of Micro-blogTwitterusage is dominant, mainly accessed from mobileData Source:Internet White Paper 201018
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    Twitter visitor numbertrendAs of Sept. 2010, Twitter has acquired over 11 million visitors, exceeding mixi(in1000)Data Source:NeilsenNetview※Excluding access from client exclusive to Twitter19
  • 20.
    How is Twitterused?ShareLearnTell20
  • 21.
    What are theytweeting?Mostly private things…Data Source:Internet White Paper 201021
  • 22.
    Twitter as BusinessToolMany business leaders and media delivering information on daily basisBusinessLeaderMedia1,37329,582680,76847,1467,4691,827,3534,46210,8623,30190,04751,3987,437221,3122,4723,8904,144+CompetitorData Source:Twitter(November 29, 2010)
  • 23.
    What companies aretackling?PRPromotionCommunicationCRM
  • 24.
    CaseStudyau – ISSeriesTwitter icon projected on the wall of Roppongi Hills like fireworks24
  • 25.
    Stride – Findthe Monkey CampaignCaseStudy25
  • 26.
  • 27.
  • 28.
    SNS in JapanAffiliation19.93million20.74millionConflictConflict20.59 millionpeopleMembership as of June 201028
  • 29.
    Strategy of 3SNS companiesAddressing the mechanism that strengthens real relationship between people on the webStrengthening virtual relationship with Social Game as the principal axis29
  • 30.
    Hot SNSReal name&Open cultureAnonymityCareer- move styleClosed office environment
  • 31.
    Twitter and FacebookUsingboth is standard in USDatasource:Twitter and Facebook (November 29, 2010)
  • 32.
    Usage situation ofcompanies in JapanFacebookis not penetrated in JapanDatasource:Twitter and Facebook (November 29, 2010)
  • 33.
    Levi’s – Levi’sGirlCaseStudy33
  • 34.
    General Mills –Coping With Disbelief ClinicCaseStudy34
  • 35.
    Dell – SocialMedia for Small BusinessCaseStudy35
  • 36.
  • 37.
    Shipment volume isslightly on the increase since 2009. However, overall, it seems to have hit the peak.Mobile terminal shipment volume( x 1,000 )Datasource:Yano Research Institute 201037
  • 38.
    Smartphone holds 5.9%share of total mobile phone, and is expected to reach 30% by 2013Smartphone shipment volume( x 1,000 )Datasource:Yano Research Institute201038
  • 39.
    iPhone reign supremein 2009 taking up over 70% of the marketShipment by MakerDatasource:MMResearch Institute201039
  • 40.
    GALAXY S startexceeds iPhone 4. Reservations alone over 50,000 -Oct27,2010NExpansion of Smartphone DevicesClash with Android as 15 new models from 3 companies in winter/springKDDIISO3to be launched 250,000 tentative reservations made already – Nov261.69 million iPhone shipped in 2009, 72.2% of smartphone-Apr23,2010460,000 Xperiashipped by end of Sept.9-Oct27,201040
  • 41.
    Both Corporations/Individuals areconsidering active usage of smartphoneSmartphone used for businessProvided by CompanyetcBusiness Usage SeminarBook41
  • 42.
    Advanced business usageof mobile in various areasCaseStudyAdvanced companies/corporationsToden Home Service,Keio Electric Railway, Kawatsu-cho PTAMobileInternetGPSCloudApplicationASPCameraSound&VideoMobileInternetGPSCloudApplicationASPCamera実現例 店舗の売上商品、金額のスピーディな把握
  • 43.
  • 44.
  • 45.
  • 46.
    Delivery of timelycustomer information and service from headquarters to stores
  • 47.
    Simple information systemconnecting seniors and kids with familyResponding CompaniesiPhone4 - Nov 25, 201043
  • 48.
  • 49.
    App Store isdownloaded 3 times more than AndroidMarket worldwide, with 1.5 times more registrationsApp Store vs Android MarketRegistration #150,000(Feb2010)Downloads3 billion(Jul2010)Registration#100,000(Jan2010)Downloads1.2 billion(Aug2010)Datasource: Apple Inc/GoogleInc45
  • 50.
    Daily-use Applications –essential to businessBusiness-related applications46
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  • 54.
  • 55.
  • 56.
    52iAd is an…Advertisingplatform within applicationsEnables delivery of interactive advertising or high-quality images when clicking ad in full screenwithin the applicationwithout moving to another siteSupports targeting byLocation InformationAd is created with HTML5avoiding Flash
  • 57.
    By end of2010$ 60 millionWorth placement is expectedAdvertisersWalt Disney, NISSAN, Citigroup, Unilever, AT&T, Chanel, General Electric, Liberty Mutual Insurance, State Farm Mutual Automobile Insurance, GEICO, Campbell Soup, Sears Holdings, J. C. Penney, Target, Best Buy, DirecTV, Turner Broadcasting Systemetc…iAd in the US Market53Market size
  • 58.
  • 59.
  • 60.
    Installed OSShareDatasource:Seed Planning“ Smartphone / iPad (Tablet PC) Report56
  • 61.
    iOSdevices and AndroiddevicesHomeElectronicsCar etc….TVSmart PhoneTablet PCProjection57
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  • 63.
  • 64.
    DeviceMap 2010iPad hasestablished a new positionPersonalLightTaskHeavyTaskPublic60
  • 65.
    Movement of digitalbooks2010”agora-books” (publisher specializing in digital books) establishedMarThe Electronic Book Publishers Association of Japan establishedApr“Astand” (Digital book delivery site for Asahi Shimbun PC) openedMay“iPad“ launched“Digital Library Publication”(digital publication purchase application for iPhone offered free of charge)JunKinokunia Books announced entry into digital book delivery marketJul“Kindle”announced 2 new product modelsSeven&I holdings announced entry into digital book businessAugNTTdocomo, Dainippon printing formed business partnership in digital book platform construction“SONY Reader“ new series released“Galaxy Tab”(Samsung)announcedSept“GALAPAGOS(Sharp)announced (to be launched in December)
  • 66.
    Previously driven bycomics for mobile phone
  • 67.
    With the appearanceof iPad and exclusive terminal, demands on new platform is expected to growDigital Book Market Size(M USD / 1 USD = 100 JPY)PROJECTIONDatasource:Impress R&D “Digital Book BusinessReport2010”62
  • 68.
    Digital Book Terminals(new platform)Tablet PCiPadGalaxy TabLifeTouchGALAPAGOSFLEPiaDigital book exclusive terminalSONY ReaderKindle63
  • 69.
    Social ReadingReading togetherWheredid other readers highlight?
  • 70.
    What were otherreaders’ comments?
  • 71.
  • 72.
    Twitter favorite phraseon TwitterOnline BookClub4 other people highlighted this part of the book64
  • 73.
    Layer ReadingIdea ofdigital book creating new reading experience and business opportunitiesLayer for sharing thoughts and impression with membersLayer for comments by other writerLayer for discussion with friends about book purchase65
  • 74.
    iPad used inadvanced ways by various industryCaseStudyPRESENTATIONTOOL
  • 75.
  • 76.
    Mini Cooper –Application + ARCase Study68
  • 77.
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  • 79.
    Contact Media Dependingon Information TypeVarious contact media have separate purpose
  • 80.
    Business:NP, MG, Online/ IT : MG, OnlineDatasource:JapanMediaConsumption Study571
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    Contact Media Dependingon Purchase Process ActivityTransition of top 10 media
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    IT site, ITmagazines, Portal site/News site are influential when accessing informationAccessing info.ConsideringDecision-makingITpro,@ITinformation sitePortal/News siteIT magazinesVendor homepageExhibition/SeminarSeminar hosted by VenderPerson in charge of Vender Person in charge of AgentBusiness MagazineNP (national) Datasource:ES quantitative research201072
  • 83.
    Usage frequency ofeach websiteUsage pattern differ depending on site
  • 84.
    Tendency to accessportal site every day(現、日経電子版)Datasource:JapanMediaConsumption Study5)73
  • 85.
    Current Situation ofSmartphone89% aware of smartphonesamong which12%are already using them51%areconsidering using them※Total of all target (CxO, LOB, IT in LEE/MM)※Research conducted in 2010.3Datasource:JapanMediaConsumption Study574
  • 86.
    Usage rate ofSocial Media10%7%30%2%※Total of all target (CxO, LOB, IT in LEE/MM)※Research conducted in 2010.31%Datasource:JapanMediaConsumption Study575
  • 87.