Performance management is a systematic approach to improving organizational results through evidence-based decision making, continuous learning, and accountability. It is an important management tool that helps organizations focus on performance, make data-driven decisions, and ensure efficient use of resources. The Missouri Department of Transportation implemented a performance management system in 2005 to demonstrate accountability and transparency. National performance measures in the MAP-21 transportation bill establish goals for safety, infrastructure condition, and reliability. Performance management supports the transportation industry by creating national standards, transparency, and flexibility for states while ensuring investment needs are communicated. It also impacts intelligent transportation systems by facilitating analysis of large datasets to manage traffic and assess projects through historical, real-time and predictive metrics.
Institutionalising ex post Evaluation to Feed Back into the Regulatory Process OECD Governance
Presentation by Céline Kauffmann and Rebecca Schultz, Regulatory Policy Division, OECD, at the 9th Conference on Measuring Regulatory Performance - Closing the Regulatory Cycle: Effective ex post Evaluation for Improved Policy Outcomes which took place in Lisbon on 20-21 June 2017. Further information is available at www.oecd.org/gov/regulatory-policy/measuring-regulatory-performance.htm.
Effective ex post Evaluation: Purpose and ChallengesOECD Governance
Presentation by Gary Banks, Chair of the Regulatory Policy Committee, at the 9th Conference on Measuring Regulatory Performance - Closing the Regulatory Cycle: Effective ex post Evaluation for Improved Policy Outcomes which took place in Lisbon on 20-21 June 2017. Further information is available at www.oecd.org/gov/regulatory-policy/measuring-regulatory-performance.htm.
Accountability and Compliance in EURO - presentation delivered by Imre Hollo, Director, Administration and Finance, on 14 September 2015 at the 65th session of the WHO Regional Committee for Europe (Vilnius, Lithuania, 14–17 September 2015)
Implementing the One-for-One Rule: Background, Mechanics, Results and Lessons OECD Governance
Presentation by Jeannine Ritchot, Treasury Board of Canada Secretariat, at the 9th Conference on Measuring Regulatory Performance - Closing the Regulatory Cycle: Effective ex post Evaluation for Improved Policy Outcomes which took place in Lisbon on 20-21 June 2017. Further information is available at www.oecd.org/gov/regulatory-policy/measuring-regulatory-performance.htm.
Administrative burdens created by the national transposition of EU legislationOECD Governance
Presentation by Professor Licínio Lopes Martins, Center for Studies in Public Law and Regulation, Faculty of Law of the University of Coimbra, Portugal, at the 9th Conference on Measuring Regulatory Performance - Closing the Regulatory Cycle: Effective ex post Evaluation for Improved Policy Outcomes which took place in Lisbon on 20-21 June 2017. Further information is available at www.oecd.org/gov/regulatory-policy/measuring-regulatory-performance.htm.
OECD Infrastructure Governance Index - Ana-Maria Ruiz Rivadeneira, OECDOECD Governance
This presentation was made by Ana-Maria Ruiz Rivadeneira, OECD, at the 12th Annual Meeting of the OECD Network of Senior PPP and Infrastructure Officials, held in Paris on 16 April 2019.
Institutionalising ex post Evaluation to Feed Back into the Regulatory Process OECD Governance
Presentation by Céline Kauffmann and Rebecca Schultz, Regulatory Policy Division, OECD, at the 9th Conference on Measuring Regulatory Performance - Closing the Regulatory Cycle: Effective ex post Evaluation for Improved Policy Outcomes which took place in Lisbon on 20-21 June 2017. Further information is available at www.oecd.org/gov/regulatory-policy/measuring-regulatory-performance.htm.
Effective ex post Evaluation: Purpose and ChallengesOECD Governance
Presentation by Gary Banks, Chair of the Regulatory Policy Committee, at the 9th Conference on Measuring Regulatory Performance - Closing the Regulatory Cycle: Effective ex post Evaluation for Improved Policy Outcomes which took place in Lisbon on 20-21 June 2017. Further information is available at www.oecd.org/gov/regulatory-policy/measuring-regulatory-performance.htm.
Accountability and Compliance in EURO - presentation delivered by Imre Hollo, Director, Administration and Finance, on 14 September 2015 at the 65th session of the WHO Regional Committee for Europe (Vilnius, Lithuania, 14–17 September 2015)
Implementing the One-for-One Rule: Background, Mechanics, Results and Lessons OECD Governance
Presentation by Jeannine Ritchot, Treasury Board of Canada Secretariat, at the 9th Conference on Measuring Regulatory Performance - Closing the Regulatory Cycle: Effective ex post Evaluation for Improved Policy Outcomes which took place in Lisbon on 20-21 June 2017. Further information is available at www.oecd.org/gov/regulatory-policy/measuring-regulatory-performance.htm.
Administrative burdens created by the national transposition of EU legislationOECD Governance
Presentation by Professor Licínio Lopes Martins, Center for Studies in Public Law and Regulation, Faculty of Law of the University of Coimbra, Portugal, at the 9th Conference on Measuring Regulatory Performance - Closing the Regulatory Cycle: Effective ex post Evaluation for Improved Policy Outcomes which took place in Lisbon on 20-21 June 2017. Further information is available at www.oecd.org/gov/regulatory-policy/measuring-regulatory-performance.htm.
OECD Infrastructure Governance Index - Ana-Maria Ruiz Rivadeneira, OECDOECD Governance
This presentation was made by Ana-Maria Ruiz Rivadeneira, OECD, at the 12th Annual Meeting of the OECD Network of Senior PPP and Infrastructure Officials, held in Paris on 16 April 2019.
Lessons Learned from Global Megaprojects including Sydney Light Rail, Crossra...LogiKal Projects
Lessons Learned from Global Megaprojects.
Looking at the learnings from the project controls and planning teams at Sydney Light Rail ($2.7b), Crossrail (£17.6b) and Tideway (£3.8b).
What has the UK Asset Management Industry learned over past 25 years?seamsltd
We reflect on the past 10 years of regulated asset investment planning in the UK from 3 key sectors, Water, Road and Rail. Each highlights a different path taken with positives and negative results. At one end is UK regulated water industry which was one of the earliest, and still may be the largest, user of a strong regulated asset management framework with strong links from prices through to levels of service.We consider how the latest focus on Totex / Output Delivery Incentives will work. More recently the UK government has change its approach to asset management governance on the strategic roads network, an asset base valued as one of the top ten largest in the world. By introduction of a roads regulator and setting a new government owned company does this signal the intention to fully privatise the roads network and could this be a model adopted elsewhere?
How to save costs and Improve Major Project Delivery - Results of the 2020 Gl...LogiKal Projects
During the session, we will identify key trends, share important industry developments and explore how these can be applied to help project improve their performance with particular focus on the UK and European markets.
RIA and Performance Management in Austria: Collecting and using public sector...OECD Governance
Presentation by Roland Schneider, Federal Performance Management Office, Federal Chancellery, Austria, at the 7th Expert Meeting on Measuring Regulatory Performance: Embedding Regulatory Policy in Law and Practice, Breakout Session 1, Reykjavik, 18-19 June 2015. Further information is available at http://www.oecd.org/gov/regulatory-policy/measuring-regulatory-performance.htm
Lessons Learned from Global Megaprojects including Sydney Light Rail, Crossra...LogiKal Projects
Lessons Learned from Global Megaprojects.
Looking at the learnings from the project controls and planning teams at Sydney Light Rail ($2.7b), Crossrail (£17.6b) and Tideway (£3.8b).
What has the UK Asset Management Industry learned over past 25 years?seamsltd
We reflect on the past 10 years of regulated asset investment planning in the UK from 3 key sectors, Water, Road and Rail. Each highlights a different path taken with positives and negative results. At one end is UK regulated water industry which was one of the earliest, and still may be the largest, user of a strong regulated asset management framework with strong links from prices through to levels of service.We consider how the latest focus on Totex / Output Delivery Incentives will work. More recently the UK government has change its approach to asset management governance on the strategic roads network, an asset base valued as one of the top ten largest in the world. By introduction of a roads regulator and setting a new government owned company does this signal the intention to fully privatise the roads network and could this be a model adopted elsewhere?
How to save costs and Improve Major Project Delivery - Results of the 2020 Gl...LogiKal Projects
During the session, we will identify key trends, share important industry developments and explore how these can be applied to help project improve their performance with particular focus on the UK and European markets.
RIA and Performance Management in Austria: Collecting and using public sector...OECD Governance
Presentation by Roland Schneider, Federal Performance Management Office, Federal Chancellery, Austria, at the 7th Expert Meeting on Measuring Regulatory Performance: Embedding Regulatory Policy in Law and Practice, Breakout Session 1, Reykjavik, 18-19 June 2015. Further information is available at http://www.oecd.org/gov/regulatory-policy/measuring-regulatory-performance.htm
If you are a business leader and need to develop and implement a corporate strategy then this presentation is for you.
Please drop me a note should you have any questions
The agenda/presentation slide deck shown during the April 12, 2021 Transportation Planning Council (TPC) virtual meeting. The meeting video can be viewed at https://youtu.be/_HsYuoyYaew
With the Obama Adminstration emphasizing accountability and performance associated with the economic stimulus package, here is a primer on the basics of government performance and results that can be applied to any level of government services and programs.
This presentation was made by Wojciech ZIELINSKI, OECD, at the 15th Annual Meeting of OECD-CESEE Senior Budget Officials held in Minsk, Belarus, on 4-5 July 2019
Tom Williams, program managers for TTI's Travel Forecasting Group, gave this presentation on a current research project at the 2016 Smart Transport Symposium held in Austin, Texas. This research explores the transportation planning implications of automated and connected vehicles (AV/CV) on Texas highways and includes an in-depth study of how travel modeling can assist in planning for AV/CV. The research team assessed how these potentially transformative technologies can be included in transportation planning to assist in the decision making process. The research team also defined AV/CV implementation along various scales of vehicle technology advancement, public acceptance and adoption, and infrastructure implementation. For more information on TxDOT project 0-6848 visit: http://library.ctr.utexas.edu/Presto/content/Detail.aspx?q=MC02ODQ4&ctID=M2UxNzg5YmEtYzMyZS00ZjBlLWIyODctYzljMzQ3ZmVmOWFl&rID=MzQ4&qcf=&ph=VHJ1ZQ==&bckToL=VHJ1ZQ==&
Measuring online performance can be tricky, and there's not a lot of guidance out there for non-commerce sites. This framework has been developed specifically for government organizations to help them measure, track and improve their online services.
Rand Riley and GreenRoad present best practices for Fleet Management and driver safety and driver behavior with a focus on GPS, Tracking, telematics, fuel savings, fleet operations, hours of service and ELD
Creating a Safer System Through State Pedestrian and Bicycle Safety Campaigns
Track: Prosper
Format: 90 minute panel
Abstract: Hear about approaches used by North Carolina and Florida to develop, launch, and evaluate combined education and enforcement campaigns aimed at reducing pedestrian and bicyclists injuries and deaths.
Presenters:
Presenter: Laura Sandt Pedestrian and Bicycle Information Center
Co-Presenter: Lauren Blackburn North Carolina DOT
Co-Presenter: Lucas Cruse University of South Florida, Center for Urban Transportation Research
Co-Presenter: Billy Hattaway Florida DOT
1. What’s All the Hype About
Performance Management?
October 20, 2015
Mara Campbell
2. Let’s Answer These ????
1. What is Performance Management and why is it
important?
2. How and why did Missouri DOT do it?
3. Why is National Performance Management
important to the industry?
4. How does Performance Management impact
ITS?
3. 3
The “WHAT”
Performance management
is an ongoing, systematic
approach to improving
results through:
Evidence-based decision-
making
Continuous organizational
learning
A focus on accountability for
performance
4. 4
The “WHY”
Tool used to focus on and
increase performance
Management tool to make
the best decisions based
on fact
Planning tool to ensure the
best use of resources and
to meet objectives
Accountability tool to drive
performance throughout
the organization
5. Answer !!!!!
1. What is Performance Management and why is it
important?
Different definitions – but genesis the same
Important to note: It’s a journey, not a race!
Takes agility and focus
6. 6
MoDOT’s Performance
Management Journey
• Developed Tracker in 2005
• Created Tangible Results and Values
collaboratively
• Developed Performance
Measures to show progress
NOTE: Not required by law, just believed it
was the right approach.
7. 7
Focus on Customers’
Expectations
Based upon their
customers’
expectations
Show how well they
are achieving
expectations
Demonstrates
transparency and
accountability
9. 9
Sustaining Performance
Management
• Leadership commitment from start
• Tied to customer expectations
• Performance Measures driven
throughout MoDOT
• Continuous change
• Ready for national performance
measures
10. Answer !!!!!
2. How and why did Missouri DOT do it?
Many states have embraced PM
No “one right way” – must create system that
work for your agency/DOT
MUST be robust enough to be sustained through
leadership changes
11. 11
HERE WE GO….
Performance Management – MAP21
7 National Goals
12 Performance Measures
Performance Targets
3 Performance Plans
Performance Reporting
13. 13
Performance Targets
National Minimum levels will
be set for:
Interstate Pavement Conditions
Bridge Conditions
Consequences if not met
States and MPOs set targets
to ensure consistency
Can be different by collaboration will be
necessary
14. 14
Performance Plans
Highway Safety Plan
Required by NHTSA
Submitted yearly
Risk-Based Asset Management Plan
Established within in a year of final rule
Planning process reviewed and certified by USDOT
every 4 years
15. 15
Performance Plans
MPO/Congestion & Air Quality Program
Performance Plan
Includes area baseline level for traffic congestion and on-road mobile
source emissions
Describes progress made in achieving targets
Includes description of projects identified for funding and how
projects will contribute to achieving those targets
16. 16
Performance Reports
States report on progress toward
targets
Within 4 years of enactment (not going to make
2016!)
Biennially thereafter
Insufficient progress toward NHPP/ HSIP targets
triggers corrective actions (not sanctions)
17. 17
Performance Management
Federally:
Sets stage for increased investment in infrastructure for
country
Create transparency and accountability nationally
Helps to tell the story
Creates opportunity for more flexibility for State
DOTS/MPOs
What States fear:
Funding prescribed by performance
Comparing states
Creates more prescriptive processes and possibly project
selection
18. 18
“FHWA defines Transportation Performance
Management as a strategic approach that
uses system information to make
investment and policy decisions to achieve
national performance goals,”
Jeff Paniati, Retired Executive Director
FHWA
19. Answer !!!!!
3. Why is National Performance Management
important to the industry?
Believe it will create a national “need” for
investment
Accountability and Transparency are the “norm”
Jury still out on how it will be used futuristically
22. 22
Data, data, data Where does it all
come from?
Data is collected from real-time probes
from a variety of sources
• Connected Cars
• Mobile Devices
• Portable Navigation
• Commercial Fleet
• Sensors
Vendors are processing
Billions of probe points
in real time!
Exponential growth continues
23. 23
Big Data turned into Useful
Performance Management
Real Time Traffic
• Real-time speeds and travel times
• Real-time incidents (accidents, construction)
Traffic Analytics
• Rich datasets of daily historical traffic speed
and statistical information that allow you to:
Before and after analysis of construction
projects
Assess work zone impacts
Compare seasonal impacts on traffic
Analyze and demonstrate network operational
improvements completed or needed
Predictive Traffic
• Modeled real-time traffic forecasts for future
time slots
• to help drivers, fleets, and road network
operators make better decisions.
24. 24
Data enables powerful solutions for ITS
and transportation performance
management
Real-time and Predictive Information
enable accurate, insightful real-time traffic services and data
Analytics and Performance Measurement
enable easy access and integration of maps, traffic, incidents, to
assess network performance
Connected and Automated Vehicles
offer next wave of mobility and safety enhancement
25. Answer !!!!!
4. How does Performance Management impact ITS?
Managing by big data – smarter, faster and direct link
to safety
Need to filter what you don’t need/want – TOO MUCH
ITS is the future – can’t build our way out of
congestion
PM helps in all three critical ITS buckets: historical,
real time and predictive