EYADEMA SIMPLISSE IYANOS(presenter)
This slides can help the students already in MBA and other managers who had little knowledge in ITVR and other people who want to expand their knowledge in value realization of technologies as competitive weapon today to the dot com marketplace.
The GDPR and its requirements for implementing data protection impact assessm...IT Governance Ltd
This webinar covers:
-The GDPR’s impact and the benefits of conducting a DPIA
-The legal requirements for a DPIA under the GDPR
-High-risk DPIAs and prior consultation with the supervisory authority
-DPIAs and their links to an organisation’s risk management framework
-The practical steps to conduct a DPIA
You can watch the webinar here https://www.youtube.com/watch?v=fm9Ysg4LUQg&t=640s
Benefits realization management - how to do it right - Wovex and Trevor Howes...Wovex Limited
Benefits realization management is important and hard to do it right.
Understand more about areas of importance and expand your ability to be more successful with benefits realization management.
Wovex is software for Value and Benefit Realization Management at https://www.wovex.com/
Artigo escrito pelo Professor Sebastião Guimarães da Empresa T&G Treinamento.
É permitida a distribuição e a reprodução, desde que citada a fonte: Professor Sebastião Guimarães - T&G Treinamento - www.tgtreinamento.com.br
Gerenciamento de Projetos com Modelos Híbridos baseado no
PMBOK® e em Métodos Ágeis.
Às vezes as exigências e necessidades de gestão de projetos vão além de único método ágil ou do modelo proposto pela PMBOK, para este cenário de complexidade a solução recomendada é trabalhar com modelos híbridos de gerenciamento de projetos.
Um modelo hibrido pode combinar técnicas do PMBOK® e Práticas Ágeis ou juntar métodos ágeis para criar um modelo flexível e adaptativo que facilite a gestão e contribua para geração de valor.
The GDPR and its requirements for implementing data protection impact assessm...IT Governance Ltd
This webinar covers:
-The GDPR’s impact and the benefits of conducting a DPIA
-The legal requirements for a DPIA under the GDPR
-High-risk DPIAs and prior consultation with the supervisory authority
-DPIAs and their links to an organisation’s risk management framework
-The practical steps to conduct a DPIA
You can watch the webinar here https://www.youtube.com/watch?v=fm9Ysg4LUQg&t=640s
Benefits realization management - how to do it right - Wovex and Trevor Howes...Wovex Limited
Benefits realization management is important and hard to do it right.
Understand more about areas of importance and expand your ability to be more successful with benefits realization management.
Wovex is software for Value and Benefit Realization Management at https://www.wovex.com/
Artigo escrito pelo Professor Sebastião Guimarães da Empresa T&G Treinamento.
É permitida a distribuição e a reprodução, desde que citada a fonte: Professor Sebastião Guimarães - T&G Treinamento - www.tgtreinamento.com.br
Gerenciamento de Projetos com Modelos Híbridos baseado no
PMBOK® e em Métodos Ágeis.
Às vezes as exigências e necessidades de gestão de projetos vão além de único método ágil ou do modelo proposto pela PMBOK, para este cenário de complexidade a solução recomendada é trabalhar com modelos híbridos de gerenciamento de projetos.
Um modelo hibrido pode combinar técnicas do PMBOK® e Práticas Ágeis ou juntar métodos ágeis para criar um modelo flexível e adaptativo que facilite a gestão e contribua para geração de valor.
This presentation was conducted by Peter Glynne to the Yorkshire & North Linconshire APM membership providing a practical insight into the realisation of benefits
Here is our professional-looking Risk Assessment Step PowerPoint Presentation Slides for risk identification and prioritization. Evaluate the risk and decide on precaution with this easy to understand risk management process steps presentation deck. The risk process steps PowerPoint complete deck has forty five content ready slides like risk management introduction, types of risks, risk categories, stakeholder’s management and engagement, risk appetite and tolerance, procedure, risk management plan, risk identification, risk register, risk assessment, risk analysis, risk response plan, risk response matrix, risk control matrix, risk items tracking, tools and practices, risk impact & profitability analysis, risk mitigations strategies, plans, qualitative and quantitative risk analysis, etc. All PowerPoint templates of risk identification process presentation are easy to customize, edit them as per your specific project needs. Download easy to use risk mitigation plan PPT slides to make your business presentation more effective. Get to grapple with the actual facts due to our Risk Assessment Step PowerPoint Presentation Slides. Be able to figure out the ballgame.
Design your Business, Model your Architecture (presentation by Marc Lankhorst...Patrick Van Renterghem
Presentation by Marc Lankhorst of BiZZdesign at I.T. Works/LoQutus meetup on July 1st, 2014 @Vlerick School. See http://www.meetup.com/The-big-pICTure-how-ICT-changes-business-and-society/events/181256842/ for full details on this meetup.
Business Continuity Planning PowerPoint Presentation SlidesSlideTeam
Presenting this set of slides with name - Business Continuity Planning PowerPoint Presentation Slides. We bring to you to the point topic specific slides with apt research and understanding. Putting forth our PPT deck comprises of fiftyone slides. Our tailor made Business Continuity Planning PowerPoint Presentation Slides editable presentation deck assists planners to segment and expound the topic with brevity. The advantageous slides on Business Continuity Planning PowerPoint Presentation Slides is braced with multiple charts and graphs, overviews, analysis templates agenda slides etc. to help boost important aspects of your presentation. Highlight all sorts of related usable templates for important considerations. Our deck finds applicability amongst all kinds of professionals, managers, individuals, temporary permanent teams involved in any company organization from any field.
An Introduction to Benefits Realization ManagementCraig Letavec
This presentation provides a practical overview of benefits realization management with a specific focus on practical steps to begin implementing benefits realization management as a business function.
The secret of a successful Crisis Management & Continuity PlanPECB
Disasters come unexpectedly! How long will it take to produce a good Business Continuity Plan?
Whether you already have or need to create a new BCP, Tim will help you create a great one by sharing his secrets to a successful Crisis Management & Continuity Plan.
Main points covered:
• What a plan is and is not
• Building blocks for a good plan
• Plan structure – must have and nice to have
• Plan validation
Presenter:
Tim Dalby-Welsh, Winner of BCi Europe’s Newcomer of the Year Award 2017, joined Needhams 1834 Ltd. after a successful career in the British Army and time working for a global disaster relief NGO. During this time, he developed a broad and deep level of experience in Crisis Leadership, Project and Risk Management, set within the operations and training arena. During numerous operational deployments, he has worked closely with other Government Departments, NGOs and non-UK militaries in complex operating environments; developing contingency plans and leading crisis management responses. He has worked on numerous resilience projects and has developed a full range of crisis management and resilience requirements for his clients.
Link for the YouTube recorded webinar: https://youtu.be/JE6WUVTzXpg
Your Challenge
Business transformations are happening, but CIOs are often involved only when it comes time to implement change. This makes it difficult for the CIO to be perceived as an organizational leader.
CIOs find it difficult to juggle operational activities, strategic initiatives, and involvement in business transformation.
CIOs don’t always have the IT organization structured and mobilized in a manner that facilitates the identification of transformation opportunities, and the planning for and the implementation of organization-wide change.
Our Advice
Critical Insight
Don’t take an ad hoc approach to transformation.
You’re not in it alone.
Your legacy matters
Impact and Result
Elevate your stature as a business leader.
Empower the IT organization to act with a business mind first, and technology second.
Create a high-powered IT organization that is focused on driving lasting change, improving client experiences, and encouraging collaboration across the entire enterprise.
Generate opportunities for organizational growth, as manifested through revenue growth, profit growth, new market entry, new product development, etc.
Curso FMEA Análise dos Modos de Falha e Seus Efeitos - 4ª Edição
A análise FMEA - Análise dos Modos de Falha e seus Efeitos tem como objetivo identificar potenciais modos de falha de um produto ou processo de forma a avaliar o risco associado a estes modos de falhas, para que sejam classificados em termos de importância e então receber ações corretivas com o intuito de diminuir a incidência de falhas. É um método importante que pode ser utilizado em diferentes áreas de uma organização como: projetos de produtos, análise de processos, área industrial e/ou administrativa, manutenção de ativos e confiabilidade com o intuito de trazer importantes benefícios para o negócio.
Se você deseja dominar esses requisitos, faça a sua inscrição nesse Curso.
APMP Foundation: Proposal Schedule DevelopmentBid to Win Ltd
Completes the module Communicating your Plan from the Bid to Win APMP Foundation Accreditation Preparation programme.
Covers the Schedule Development, Proposal Risk Management and Kick Off Meeting Management KCAs from the APMP Accreditation Syllabus
Building the case for improving your project management maturity (P3M3) - PMI...Wired Consulting
Using key findings from recent maturity assessments the presentation will outline the frameworks for examining the maturity of an organizations’ Portfolio, Program and Project Management capability.
It will describe how the maturity of an organisation is assessed, the key components of the maturity levels and the actions that organisations have taken to improve their maturity level.
The presentation will help you understand:
How much project governance does your organisation have and how does that reflect on the level of project management capability in the organisation?
What level of capability in Portfolio, Program and Project Management is right for your organisation?
What can you implement in the next 90 days to see a rapid improvement in your maturity level?
This presentation was conducted by Peter Glynne to the Yorkshire & North Linconshire APM membership providing a practical insight into the realisation of benefits
Here is our professional-looking Risk Assessment Step PowerPoint Presentation Slides for risk identification and prioritization. Evaluate the risk and decide on precaution with this easy to understand risk management process steps presentation deck. The risk process steps PowerPoint complete deck has forty five content ready slides like risk management introduction, types of risks, risk categories, stakeholder’s management and engagement, risk appetite and tolerance, procedure, risk management plan, risk identification, risk register, risk assessment, risk analysis, risk response plan, risk response matrix, risk control matrix, risk items tracking, tools and practices, risk impact & profitability analysis, risk mitigations strategies, plans, qualitative and quantitative risk analysis, etc. All PowerPoint templates of risk identification process presentation are easy to customize, edit them as per your specific project needs. Download easy to use risk mitigation plan PPT slides to make your business presentation more effective. Get to grapple with the actual facts due to our Risk Assessment Step PowerPoint Presentation Slides. Be able to figure out the ballgame.
Design your Business, Model your Architecture (presentation by Marc Lankhorst...Patrick Van Renterghem
Presentation by Marc Lankhorst of BiZZdesign at I.T. Works/LoQutus meetup on July 1st, 2014 @Vlerick School. See http://www.meetup.com/The-big-pICTure-how-ICT-changes-business-and-society/events/181256842/ for full details on this meetup.
Business Continuity Planning PowerPoint Presentation SlidesSlideTeam
Presenting this set of slides with name - Business Continuity Planning PowerPoint Presentation Slides. We bring to you to the point topic specific slides with apt research and understanding. Putting forth our PPT deck comprises of fiftyone slides. Our tailor made Business Continuity Planning PowerPoint Presentation Slides editable presentation deck assists planners to segment and expound the topic with brevity. The advantageous slides on Business Continuity Planning PowerPoint Presentation Slides is braced with multiple charts and graphs, overviews, analysis templates agenda slides etc. to help boost important aspects of your presentation. Highlight all sorts of related usable templates for important considerations. Our deck finds applicability amongst all kinds of professionals, managers, individuals, temporary permanent teams involved in any company organization from any field.
An Introduction to Benefits Realization ManagementCraig Letavec
This presentation provides a practical overview of benefits realization management with a specific focus on practical steps to begin implementing benefits realization management as a business function.
The secret of a successful Crisis Management & Continuity PlanPECB
Disasters come unexpectedly! How long will it take to produce a good Business Continuity Plan?
Whether you already have or need to create a new BCP, Tim will help you create a great one by sharing his secrets to a successful Crisis Management & Continuity Plan.
Main points covered:
• What a plan is and is not
• Building blocks for a good plan
• Plan structure – must have and nice to have
• Plan validation
Presenter:
Tim Dalby-Welsh, Winner of BCi Europe’s Newcomer of the Year Award 2017, joined Needhams 1834 Ltd. after a successful career in the British Army and time working for a global disaster relief NGO. During this time, he developed a broad and deep level of experience in Crisis Leadership, Project and Risk Management, set within the operations and training arena. During numerous operational deployments, he has worked closely with other Government Departments, NGOs and non-UK militaries in complex operating environments; developing contingency plans and leading crisis management responses. He has worked on numerous resilience projects and has developed a full range of crisis management and resilience requirements for his clients.
Link for the YouTube recorded webinar: https://youtu.be/JE6WUVTzXpg
Your Challenge
Business transformations are happening, but CIOs are often involved only when it comes time to implement change. This makes it difficult for the CIO to be perceived as an organizational leader.
CIOs find it difficult to juggle operational activities, strategic initiatives, and involvement in business transformation.
CIOs don’t always have the IT organization structured and mobilized in a manner that facilitates the identification of transformation opportunities, and the planning for and the implementation of organization-wide change.
Our Advice
Critical Insight
Don’t take an ad hoc approach to transformation.
You’re not in it alone.
Your legacy matters
Impact and Result
Elevate your stature as a business leader.
Empower the IT organization to act with a business mind first, and technology second.
Create a high-powered IT organization that is focused on driving lasting change, improving client experiences, and encouraging collaboration across the entire enterprise.
Generate opportunities for organizational growth, as manifested through revenue growth, profit growth, new market entry, new product development, etc.
Curso FMEA Análise dos Modos de Falha e Seus Efeitos - 4ª Edição
A análise FMEA - Análise dos Modos de Falha e seus Efeitos tem como objetivo identificar potenciais modos de falha de um produto ou processo de forma a avaliar o risco associado a estes modos de falhas, para que sejam classificados em termos de importância e então receber ações corretivas com o intuito de diminuir a incidência de falhas. É um método importante que pode ser utilizado em diferentes áreas de uma organização como: projetos de produtos, análise de processos, área industrial e/ou administrativa, manutenção de ativos e confiabilidade com o intuito de trazer importantes benefícios para o negócio.
Se você deseja dominar esses requisitos, faça a sua inscrição nesse Curso.
APMP Foundation: Proposal Schedule DevelopmentBid to Win Ltd
Completes the module Communicating your Plan from the Bid to Win APMP Foundation Accreditation Preparation programme.
Covers the Schedule Development, Proposal Risk Management and Kick Off Meeting Management KCAs from the APMP Accreditation Syllabus
Building the case for improving your project management maturity (P3M3) - PMI...Wired Consulting
Using key findings from recent maturity assessments the presentation will outline the frameworks for examining the maturity of an organizations’ Portfolio, Program and Project Management capability.
It will describe how the maturity of an organisation is assessed, the key components of the maturity levels and the actions that organisations have taken to improve their maturity level.
The presentation will help you understand:
How much project governance does your organisation have and how does that reflect on the level of project management capability in the organisation?
What level of capability in Portfolio, Program and Project Management is right for your organisation?
What can you implement in the next 90 days to see a rapid improvement in your maturity level?
Value Realization with SAP Ariba Solutions Approach, Measurement, and SuccessSAP Ariba
What does success look like? A successful program involving SAP Ariba solutions can take many forms – and likely changes over time. In this session, we'll walk through the various elements of a successful value realization effort, including sourcing coverage, enterprise efficiency, savings, customer experience, procurement evolution, and the road ahead.
Rahul Chande, Specialist Leader at Deloitte Consulting LLP, shares keys to master data management and effectiveness in the federal government sector at the 2015 Informatica Government Summit.
Understanding IT Governance and Risk Managementjiricejka
Describes IT Governance Holistic Framework for establishing transparent relation between Business and IT environment.
Describes Governance services and Risk Management Methods
Insights and guidance on IT governance strategy, risk management and implementation of resources through interactive sessions and mini-case studies.
Establish an IT Governance Framework
Ensure that enterprise’s IT investment is in line with
its strategic objectives.
Learn to manage enterprise risk
Discuss how to manage resources , budget utilization
and resource allocation
Identify how to manage performance, return on investments and avoidance of idle investments .
IT Strategy I Best Practices I NuggetHubRichardNowack
IT strategy is a plan of action to create an information technology capability for maximum, and sustainable value for an organization. In this business best practice slide deck you learn how to assess and setup an IT strategy and a transformation plan.
We provide you with the following best practices:
- IT Strategy Definition and Introduction
- IT Strategy Frameworks
- IT Strategy Approaches and Transformation
Connecting IT and Business Value Through Balanced ScorecardGlen Alleman
As IT searches for its seat at the table, negotiating IT’s
value to the business and the business’s need for the
value IT provides reveals a visible gap in many organizations.
When the CIO acts like a CTO, he or she provides
the technologies needed for the business but does
not engage in a conversation about the strategic needs
for these technologies. IT then continues to provide services
and focus on operational excellence.
The pursuit of operational effectiveness is seductive because it is concrete and actionable.
Caught up in the race for operational effectiveness, many managers simply do not understand the need to have a strategy.
– Dr. Michael E. Porter – Professor of Business Administration, Harvard Business School
IT Governance – The missing compass in a technology changing worldPECB
The webinar covers:
• Overview of IT Governance
• Benefits of IT Governance
• IT Governance implementation : Approach and Methodology
• Key critical success factors
Presenter:
This webinar was presented by Mr. Oladapo Ogundeji, from Digital Jewels and PECB partner.
Link of the recorded session published on YouTube: https://youtu.be/Ux_Yk4JLy0M
E governance project management practices through information technology infr...IJARIIT
E-Governance implementation requires certain service levels to be achieved as they replace traditional manual
processes thereby increasing the dependence of government agencies on information technology based services. High quality
services entail high performance, availability, and scalability among other service characteristics. Strict measures are required
to help e-governments evaluate the service level and assess the quality of the service. In this paper, we introduce the IT
Infrastructure Library (ITIL) framework - a set of best practices to achieve quality service and overcome difficulties associated
with the growth of IT systems and discuss its significance and benefits in E-Governance implementation.
Maximizing Business Value Through Effective IT GovernanceCognizant
Holistic IT governance, aligned with corporate governance and designed to ensure successful IT implementation, yields strategic alignment, value delivery, risk management, resource management and performance management through the governance of architecture, projects and portfolios, application lifecycles, infrastructure and data, vendors and sourcing, service lifecycles and new age technology.
A white paper describing Agile IT Strategy. Digitalization is increasing in size and speed changing business in a fundamental way - and especially business predictability. Here is a proven method to optimize value creation of IT in an unpredictable business environment. Please contact The Goodwind Company for more information and demo. Email: hans@thegoodwindcompany.se
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
This article provides a comprehensive guide on how to
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Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
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Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
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2. Agenda
Introduction
What is IT Value Management?
Understand Strategy Alignment
What is IT Governance in the context strategy?
IT governance = IT Value Realization
What is benefit approach of IT value?
Financial based parameters to assess IT investment benefits
Non - financial Benefits value realization in public sector
Components of strategy alignment and IT value management
IT Strategy in public sector
The council’s strategic priorities in e-government
Quality of IT value realization management in local
government
What are Factors that reduce alignment in public sector?
Core benefits of public sector in IT value realization
How to measure public value IT frameworks PVIT“BENEFITS
2
3. Introduction
1. “Public value as public sector equivalent to shareholders value”
Public value benefits can be defined social benefits of corporate
activity which are hard to value in monetary terms such public
policy, service improvements and effectiveness/ efficiencies.
E-procurement and e-governance are typical approach used in
public sector
Government using e-procurement to satisfying requirements for
goods, works, systems, and services in timely manner while by e-
governance has to met transparency, accountability, and
integrity of the social/community
E-procurement in public sector consists and focus in three areas
such as
1. Organisation and Management
2. Practices and process
3. systems and technology
9.
4. What is value management?
Managing the IT budget to deliver better
performance and value
Managing the IT capability in core process
areas
Managing IT for business value by tying IT
investments to business benefits
Managing IT like a business by focusing on
end users and services versus technology
4
5. IT strategy
Corporate Activities framework
ITPM framework Assessment Model
Project Management Book of Knowledge (PMBOK) and PRINCE 2
IT
governance framework for management of IT
activities:
Prioritizing IT investments
Monitoring and measuring results
Aligning IT and business
Creating & maintaining open communications
Examples: IT governance is not a “technology” issue – it is a business issue for
everyone
5
6. What is IT Governance in context
of strategy ?
6
7. IT governance = IT Value Realization
IT governance (COBIT,ITIL,CMMI,SIX SIGMA)
IT governance addresses issues like:
Identifying technology needs
Prioritizing technology investments
Assigning accountability for results
Aligning IT and business
Creating and maintaining open communications
TQM improvement of the organizations as whole
7
9. Financial based parameters to assess IT investment benefits
Payback Period
Net Present Value(NPV)
Internal Rate of Return(IRR)
Economy Value Added(EVA)
Return On Investment (ROI)
Real Option Valuation(ROV)
Return On Assets(ROA)
Return On Infrastructure Employed(ROIE)
Total Cost Ownership(TCO)
Total Value Ownership(TVO)
10. Non - financial Benefits value
realization in public sector
MEASURED IN VALUE OF ACTIVITIES IN THE
CONTEXT OF THE BUSINESS STRATEGY
§ Public value of IT (PVIT) realization
o Constituent service level
o Operation service level
o Political return
§ Multidimensional criteria approach Value
o Information Economics (IE)
o Applied Information Economics(AIE)
o Total Economy Impact(TEI)
o Total Value of Opportunity (TVO)
10
11. Measurement in the context business strategy
”if you can’t measure it you can’t manage it”
Balance scorecard
customer, Finance, business processes and learning and growth)
IT scorecard
User orientation (efficiency), Operation excellence (efficiency in dvpt &
operational) , Business contribution (Finance), Future orientation(approach to
skill set development and innovation)
Portfolio Management Techniques
GIGA information portfolio framework, Ross and Beath investment quadrants,
MIT center for system information system research portfolio pyramid, Business
investment analysis
Business Value measures for IT:
Categories of IT investment, Business value characteristics, Typical business
value outcomes, Key business value measure
IT value benchmarking and realization:
performance measurement, Investment tracking financial of organization,
Benefit targeting
11
12. Components of strategy alignment and IT
value management
IT strategy
Corporate of activities framework
IT governance Framework for management of
IT activity
IT project framework for management of IT
Activities
IT Project Management Framework
Assessment Model
12
13. IT Strategy in public sector
q THE
MAIN FOCUS AREAS IN COUNCIL’S
MUNICIPALITY:
Enterprise Architecture and ICT governance
IT governance
Information management
best value IT service delivery
Enabling innovation and ICT Risk
management
13
14. The council’s strategic priorities in e-government
Safe community
Customer service
External communication
Diversity and Strengthen the economy
Leadership and Governance
Information services and internal services
14
15. Quality of IT value realization
management in local government
Enablers: factors that Promote alignment
Sharing Decision Making within IT portfolio
Management
Alignment between ICT strategy and
corporate plan
Linking high level of technical integration
with customer services
Linking between IT projects with a value and
Alignment measurement tool
15
16. What are Factors that reduce alignment in public sector?
q Misalignment in public sector
q Miscommunication in IT activities
q The lack of well defined IT plan
q The lack of value realization
q
q
q
16
17. Core benefits of public sector in IT
value management realization
§ Costs reduction and efficiency gain
§ Quality of service delivery to businesses
and customer
§ Transparency, anticorruption, &
accountability
§ Increase the capacity of government
§ Network and community creation
§ Improve the quality of decision making
§ Promote use of ICT in other sectors of
society
17
18. How to measure public value IT
frameworks PVIT“BENEFITS”
q DIFFERENT COUNTRIES HAVE DIFFERENT METHODS TO MEASURE
PVIT FRAMEWORK BENEFITS FROM INVESTMENTS
§ France: MAREVA “Methode d’Analyse et de REmontee de la Valeur”
(Measure profitability for the state, internal aspects, external aspects, necessity)
§ European Union: e-Government Economics Project
(Measure quantitative and qualitative components for each dimension of PVIT).
§ Australia: Demand and Value Assessment
(Assess the benefits of its e-Government initiatives. The study highlighted the need for
a comprehensive tangible and intangible benefits as well as the probable risks associated)
§ India: E-Governance Assessment Framework
(Measure service orientation technology, sustainability, cost effectiveness, and feasibility of replication.
The methodology consists of assessments for G2G, G2B, and G2C services.)
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19. E-GEP Framework public value benefits
EFFECIENCY DEMOCRACY EFFECTIVENESS
Cashable financial gains Openness Reduced administrative burden
Empowered employees Transparency and Increased user value and satisfaction
Better organizational and
accountability More inclusive public services
IT architecture
Participation
Financial and
Political value Constituent value
organizational value
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20. Conclusions
In public sector the IT value management can be
measured quantitative and qualitative with one
or more IT methodology framework in order to
achieve desired outcome by the stakeholders such
methodologies are , TQM 14 point by Deming ,
balanced scorecard, benchmarking, IT governance
(COBIT,ITIL,CMMI,SIX SIGMA)
which are helping board of directors and
managers to control and assess the business
strategy and IT strategy if are aligning in
adequate manner if not so can government take
early corrective action.
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21. REFERENCES
§ Stenning & Associates pty ltd(S&A) (2003). Final Repport:
Evaluation and Review of the e-procurement pilot project,
version 1.2, Hobart, Australia
§
§ Al-Hatami &Hales European and Mediterranean Conference on
information System 2010, April 12-13 2009, Abu Dhabi, UAE
§
§ Weerakkody, V., Janssen, J., & Hjort-Msdsen, K. (2007)
integration and enterprise architecture challenges in e-
government : A European perspective. International Journal of
cases on electronic commerce, 2(3),13-35.
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Use a couple of examples to illustrate using technology to create public value, e.g., on-line services save both citizens and government time and money by reducing their need to visit government offices in person People need to change their behaviors to make the best use of new technology, while processes must change to integrate new technology into the business IT governance addresses how technologies will be used, what technologies will be invested in, and who is responsible for realizing value from those investments is required. 3A. It governance is in wide use in the private sector for these purposes
At the foundation of IT governance is joint decision-making between IT and operating departments; targeted, focused involvement of key participants; and an IT department that is focused on the success of its customers. A number of supporting disciplines rest upon this foundation, including: IT strategic planning to align community goals with IT activities; business cases to specify the highest priority projects; a transparent process for identifying technology funding and determining which projects to fund; and, finally, understanding the expected value from IT and assigning accountability for realizing that value, including establishing measures of success.
It is not enough for the modern finance officer to simply control costs and collect revenues. The finance officer must play an active role in helping government create public value with limited resources. -Business case and shared project evaluation helps identify most valuable projects -IT governance used to measure and monitor value received from IT. The business case should use performance measures or other tangible indicators of success to describe the results the project will achieve and to provide a firm basis for evaluation. -Especially important with enterprise systems because enterprise systems are shared, so accountability can be too diffuse in the absence of IT governance -The need for value realization extends not just to new technologies, but also to existing technologies. This speaks to the need to invest adequately in upgrades and training. IT governance can be used to allocate resources across the IT portfolio adequately to do this. 2. IT projects have inherent risk and risk increases as IT becomes more pervasive. -Business cases identify specific sources of risk and mitigating strategies -Improved communication occurs through mechanisms like Project Management Offices (PMOs), IT liaisons, and the more frequent informal communications that the trust created through IT governance breeds.
As technology becomes more pervasive, it becomes a larger cost item. Therefore important to get a handle on both short and long-term costs, including new projects and replacement of existing assets. The modern finance officer must produce information to support decision-making – not just costs and revenues, but value received for the dollar spent. IT governance can be used to define what data is important, who is responsible for collecting and maintaining that data, and how that data will be turned into useful information and be made accessible. Example is an IT architecture plan. Public sector has a duty to provide transparency. IT governance provides transparency on how IT assets are managed, especially as it relates to what is invested in, amount spent and value received.
NOTE: THIS SLIDE CAN BE SUBSTITUTED WITH OTHER EXAMPLES OR TAKEN OUT IF THE PRESENTER CAN EXTEMPORANEOUSLY WORK ILLUSTRATIVE EXAMPLES INTO THE OTHER SLIDES Oakland County is recognized as a top-ten digital county by the center for digital government and has won a GFOA award for excellence for its collaborative use of technology with other jurisdictions The Public Health Department received a homeland security bio-terrorism grant to implement interactive voice response (IVR) to put in place the ability to rapidly contact first responders in an emergency event. In some governments, this grant may have simply been accepted and the system implemented within the department. However, in Nevada County the grant was used as a springboard to create much greater public value. Through its IT governance mechanisms, there was a shared recognition through IT Governance of the potential value of IVR for a host of County functions. Hence, by directing a little extra funding towards this project (20% over the baseline project cost) the County was able to make what would have otherwise been an isolated project in a single functional area into an enterprise strength platform. To illustrate, the library was able to use the IVR system to discontinue $.35 postcard late notices in favor of an $.08 automated phone call. In the community development function, County inspectors can now phone-in inspection results, including the remedial actions required of the holder of the permit. Construction contractors can access the results immediately and then use the system to schedule a re-inspection.
This slide shows symptoms of poor governance Confusion on how IT decisions are made; Lack of info on performance of IT investments Important symptom in government is maverick purchasing or harmful decentralization Signals frustration with IT. Will not work because poor decision-making structures remain, but now operate with a private vendor. If 90% of projects are either over budget or not on schedule, IT governance is a problem.
Resource allocation ties IT governance to the budget process – making its important immediately apparent to everyone. Formality levels can change over time – there is no “correct” level of formality. Using existing structures decreases the amount of change/adaptation and new time commitments participants will be subject to. Ideally the owner should be a business savvy CIO. If there is no CIO, a CFO my have to be the sponsor in order to confer the appropriate level of importance, guidance, and institutional momentum to IT governance IT governance is not going to be the most pressing item on the agenda of participants, so effective communication is critical. Here are some of the most important mechanisms Senior official communications demonstrate the importance of governance and the decisions made through it Formal committees provide an official forum for decision-making and communication IT relationship managers serve to bridge the divide that can arise between business and IT departments. Web portals provide an easily accessible and flexible medium for disseminating information and for gathering input. For example, Miami-Dade County uses a portal to send out and gather its forms for business case development. Informal communications keep participants apprised of major issues, making formal communications more effective because participants aren’t surprised by the message. Informal communications also builds trust, which is critical for inter-departmental cooperation.
If you don’t have a CIO you can engage your organization’s technology professional. However, if that person is very focused on technology and not as focused on the business-benefit technology provides, the finance officer may have to take a more active role in establishing governance.
Modify second bullet to whatever contact information is appropriate given the situation