IT PULP is a fast growing & leading-edge web development company, with an offering of rich core development on different platform that playfully integrates with world-class applications to cater your business needs.
Every pixel of thought and work is evaluated with basic premise of making our clients successful.
This document discusses IBM's Smarter Commerce strategy and methodology. Smarter Commerce aims to place the customer at the center of business operations by helping companies improve purchasing, marketing, sales, and service. It allows companies to increase margins, opportunities, and sales. The methodology takes a holistic view of the customer experience across the entire value chain from awareness to purchase to post-purchase service.
This document discusses solutions for improving in-store execution and continuous improvement in the dynamic FMCG environment in Russia. Half of consumer purchasing decisions are made in-store. The Nielsen Retailplus program provides real-time audits of stores to monitor key performance indicators like availability, promotions, pricing, and compliance with merchandising standards. Clients receive daily alerts and reports on execution issues to drive improvements at the point of sale.
P P Software & Systems Pvt. Ltd. provides free and open source software solutions to small and medium enterprises. They have 200 resources organized into teams focused on research and development, sales, marketing and other services. Their solutions include enterprise resource planning software, customer relationship management software, and specialized applications for industries like dairy, education, food processing, and more. They aim to encourage free software use, bridge digital divides for businesses, and evolve revenue sharing models with distributed management.
Coupa 'Crank Up The Savings' Road Show - DallasCoupa Software
The document discusses an event featuring several speakers from Coupa and KPMG. Tony Wessels from Coupa provided an overview of Coupa, highlighting its mission to deliver software innovation that breeds responsible spending. Ravi Thakur from Coupa discussed Coupa's vision of an integrated procurement platform that starts with the employee. Keaton Miller from KPMG discussed key elements of an integrated procurement operating model and how the procurement technology landscape has evolved, making integrated solutions in the cloud more achievable.
iVend Unplugged is a retail management suite that can be integrated with any ERP system. It includes modules for point of sale, inventory management, e-commerce, business intelligence and analytics. CitiXsys has over 4000 customers using iVend Unplugged in over 45 countries. The solution is deployed across many industries and can be customized. It offers benefits such as eliminating stockouts and improving profitability through promotions.
The document discusses real-time speech analytics and multi-channel analytics technologies. It explains that real-time speech analytics allows analysis of audio conversations as they occur, identification of important events, and triggering of guidance or alerts. Multi-channel analytics involves analyzing interactions from multiple channels like phone, web, email, but does not provide a holistic view across channels like cross-channel analytics does. The document also outlines use cases for how these technologies can help with revenue growth, customer satisfaction, and operational efficiency.
Zip Dial Introduction Polls & SurveysAdamZipdial
ZipDial’s Mobile Survey platform allows businesses, governments in India and the Caribbean to reach more mobile users than SMS-based platforms, getting actionable insights in hours, not weeks.
This document discusses HP's solutions for enabling seamless shopping experiences in retail. It outlines HP's position as a leading provider of retail technology solutions, including point-of-sale systems, digital signage, self-service, and mobile point-of-sale. It also describes key trends in retail like mobility, self-service, and omnichannel experiences. HP aims to address these trends through an ecosystem approach and solutions like interactive digital touchpoints across various store elements.
This document discusses IBM's Smarter Commerce strategy and methodology. Smarter Commerce aims to place the customer at the center of business operations by helping companies improve purchasing, marketing, sales, and service. It allows companies to increase margins, opportunities, and sales. The methodology takes a holistic view of the customer experience across the entire value chain from awareness to purchase to post-purchase service.
This document discusses solutions for improving in-store execution and continuous improvement in the dynamic FMCG environment in Russia. Half of consumer purchasing decisions are made in-store. The Nielsen Retailplus program provides real-time audits of stores to monitor key performance indicators like availability, promotions, pricing, and compliance with merchandising standards. Clients receive daily alerts and reports on execution issues to drive improvements at the point of sale.
P P Software & Systems Pvt. Ltd. provides free and open source software solutions to small and medium enterprises. They have 200 resources organized into teams focused on research and development, sales, marketing and other services. Their solutions include enterprise resource planning software, customer relationship management software, and specialized applications for industries like dairy, education, food processing, and more. They aim to encourage free software use, bridge digital divides for businesses, and evolve revenue sharing models with distributed management.
Coupa 'Crank Up The Savings' Road Show - DallasCoupa Software
The document discusses an event featuring several speakers from Coupa and KPMG. Tony Wessels from Coupa provided an overview of Coupa, highlighting its mission to deliver software innovation that breeds responsible spending. Ravi Thakur from Coupa discussed Coupa's vision of an integrated procurement platform that starts with the employee. Keaton Miller from KPMG discussed key elements of an integrated procurement operating model and how the procurement technology landscape has evolved, making integrated solutions in the cloud more achievable.
iVend Unplugged is a retail management suite that can be integrated with any ERP system. It includes modules for point of sale, inventory management, e-commerce, business intelligence and analytics. CitiXsys has over 4000 customers using iVend Unplugged in over 45 countries. The solution is deployed across many industries and can be customized. It offers benefits such as eliminating stockouts and improving profitability through promotions.
The document discusses real-time speech analytics and multi-channel analytics technologies. It explains that real-time speech analytics allows analysis of audio conversations as they occur, identification of important events, and triggering of guidance or alerts. Multi-channel analytics involves analyzing interactions from multiple channels like phone, web, email, but does not provide a holistic view across channels like cross-channel analytics does. The document also outlines use cases for how these technologies can help with revenue growth, customer satisfaction, and operational efficiency.
Zip Dial Introduction Polls & SurveysAdamZipdial
ZipDial’s Mobile Survey platform allows businesses, governments in India and the Caribbean to reach more mobile users than SMS-based platforms, getting actionable insights in hours, not weeks.
This document discusses HP's solutions for enabling seamless shopping experiences in retail. It outlines HP's position as a leading provider of retail technology solutions, including point-of-sale systems, digital signage, self-service, and mobile point-of-sale. It also describes key trends in retail like mobility, self-service, and omnichannel experiences. HP aims to address these trends through an ecosystem approach and solutions like interactive digital touchpoints across various store elements.
Leading companies are focusing their supply chains on the customer and consumer. They design supply chains from the shelf back to ensure they are winning customers and consumers. They also balance global scale with local responsiveness to meet varied customer needs. This allows them to gain a competitive edge through customer service innovations, flawless execution, joint supply chain value creation, and responsiveness. In real life, companies focus on service, work closely with customers, and ensure flexibility to pursue opportunities and provide differentiated products and services.
Philips: Automatic Loyalty Measurement and Retention MarketingCustomerGauge
Serge Acker, Director of Philips Online Global Flagship store explains how they measure customer loyalty by automatically asking customers to rate every transaction. Using Voice Of Customer and the Net Promoter Score, they fix problems and prioritise strategic changes. He also outlines how they are moving into automating retention and word-of-mouth marketing using NPS. This presentation explains how business can build their own Loyalty "Robot" and was given at eCommerce Expo in London, Oct 20 together with Adam Dorrell of CustomerGauge, provider of the measurement system to Philips.
Smart Source is a print and promotional product management company with over 100 professional staff across 17 locations. It offers a wide range of services including sourcing, production management, branding, inventory management, and fulfillment. The company aims to lower clients' total cost of ownership for print and promotional products by 10-30% by managing the entire procurement process. It works with many recognized industry leaders and has a database of over 2,500 suppliers. Smart Source provides visibility into clients' print spending through dashboard reports and an e-RFX quoting system to source high quality products at competitive prices.
The document discusses Vinci Solutions and the services and products it offers, including ERP solutions using SAP. It provides information on how SAP can benefit smaller companies by offering standardized, integrated solutions that allow for growth. The document also outlines key SAP features such as procurement to payment integration, multi-currency and multi-company support, and enterprise consolidation and monitoring capabilities.
This document summarizes and promotes the iSuggest marketing solution from Tieto Corporation. iSuggest provides real-time recommendations to customers across channels to improve conversion rates, customer satisfaction, and retention. It takes customer behavior and context into account. Key benefits include converting costs centers to profits, easy and fast implementation, and low IT requirements. Case studies show improvements such as 15% conversion rates, 40% sales increases, and 26% higher customer retention. While inbound marketing is growing, complexities have limited adoption; iSuggest addresses this with its cloud-based, pay-as-you-go software-as-a-service model and handling of IT needs.
Marque Ventures provides events management, marketing, and integrated business solutions services. It was established in 2001 under a previous name and now serves prominent Singaporean clients. In 2011, it formed an alliance with Eternal Asia Singapore to operate as Marque Ventures. The company aims to be a one-stop solution for business needs in Singapore, Asia, and worldwide by offering services such as events management, marketing outsourcing, direct sales programs, and integrated technology solutions including GPS tracking systems.
HCL unterhält Partnerschaften mit führenden Einzelhändlern rund um den Globus und weiß, mit welchen Herausforderungen diese Branche zu kämpfen hat Die Einzelhandels- und Consumer Packaged Goods (CPG)-Vertikale von HCL liefert eine Vielfalt an End-to-End-Leistungen quer über die gesamte Wertkette des Einzelhandels. Dazu gehören Vendor Management, Planung, Supply Chain-Aktivitäten bis hin zu Store- und Multi-Channel-Angeboten. HCL verbessert die Lieferketteneffizienz über die Rationalisierung der Ladenaktivitäten, Verwaltung der Waren, Maximierung der Kundentreue bis hin zum Aufbau und zur Verwaltung von E-Commerce-Aktivitäten. Dazu kommen die bekannten Stärken von HCL in Offshore-basierten IT-Services für den Einzelhandel – Anwendungsentwicklung und -wartung, Versicherungs-, Implementierungs- und Verbesserungsservices für Plattformen mit neuen oder vorhandenen Systemen. Das spricht für sich: AMR stuft HCL als führenden Anbieter für den Einzelhandel ein – eine Position, der 7 der 35 weltgrößten Einzelhändler, 10 der 70 weltgrößten Einzelhändler und 4 der indischen Top-5-Einzelhändler zustimmen.
In einem Umfeld, das nur minimale Toleranzen zulässt, sieht sich die Branche mit ähnlichen Herausforderungen wie in anderen Branchen konfrontiert. Der einzige Unterschied ist, dass der Einzelhandel in der modernen Wirtschaft von heute durch eine Kombination dieser Herausforderungen unter Druck gesetzt wird. Die Schnelllebigkeit der Gesellschaft und der immer raschere Technologiewandel begründet die Nachfrage nach neuen, andersartigen und individuellen Produkten, die sofort erhältlich sein sollen. Die kritischen Risiken, denen sich der Einzelhandel heute ausgesetzt sieht, sind u.a.:
•Kürzere Produktlebenszyklen
•Abwicklung von Multi-Channel-Operationen
•Hohe Nachfragevolatilität
•Längere Versorgungsketten
•Offshore-Produktion
•Längere Vorlaufzeiten
•Preisdruck
•Absatzeinbußen und Markenerosion durch nicht vorrätige Produkte
•Extrem wettbewerbsintensive und margenempfindliche Branche
HCL kennt die Herausforderungen und Risiken, die der Einzelhandel in dieser neu entstehenden Welt des globalen Handels bestehen muss. Als Lösung für diese Probleme bieten wir End-to-End-Auftragsabwicklungslösungen inklusive Kundenmanagement, Auftragsmanagement, Standortmanagement, Einkaufsmanagement, Preisfindung und -nachlässe sowie Rechnungsstellung.
Unsere Einzelhandels- und CPG-Kunden können vom gesamten Spektrum an Serviceangeboten – Verbesserung der Lieferketteneffizienz, Rationalisierung der Ladenoperationen, Merchandising, Customer Solutions, Lebenszyklus-Preismanagement im E-Commerce, Enterprise Solutions, RFID und Produkt-Lebenszyklusmanagement profitieren.
Fujitsu aims to be retailers' preferred IT partner by delivering solutions that improve sales, operations, and customer experience. It focuses on retail IT, multi-channel integration, store operations, outsourcing, and global support. Fujitsu offers consulting, point-of-sale solutions, applications, digital media, and managed services across the full IT lifecycle to help retailers address challenges like omni-channel retail and international expansion. Customers choose Fujitsu for its end-to-end capabilities, retail expertise, service excellence, and global reach.
Today, Loyalty Programs are a norm in Retail business and also in non-consumer industries like trading, manufacturing and non-profit organizations. The need to be closer to the customers, understand their buying pattern and offering customers a value for their money has prompted these diverse industry segments to seriously think and deploy customer retention strategies.
iVend Loyalty, an application which is designed to significantly improve customer retention by bring them continuously back and at the same time aims to improve the customer satisfaction level. iVend Loyalty is currently integrated with iVend Retail and has capabilities to integrate with any Business Management or Retail application using the universal and platform neutral web services based APIs.
PROPOSAL FOR E-BUSINESS B2B AND B2C WEBSITE INTEGRATION SYSTEM
HISPLUS Systems Limited is an indigenous IT company. We specialize in the development and deployment of computer application programs, ERP, e-commerce, e-business, e-portals, allied sales and services, biometrics management and IT training.
Aim
To integrate e-business and e-commerce systems into Afro – Asia Industries Limited online portal.
Methodology
The code to use in building the website will be DHTML with PHP scripting having interactive database capability.
Goals and Objectives
1. A welcoming window that is easy to navigate if for first time users
2. Colours that match Afro Asia
3. Interactive capacity to do the following
a. Make enquiries { which we would respond to promptly}
b. Establish company product ranges and its availability
c. Establish the product prices
d. Make orders which can be approved on receipt of payments confirmation
e. Confirm loading day and time
f. Establish other support eg Transport {where customer does not have its own truck}
g. Enquire about employment and be able to submit CV's
h. Customers should be able to make payment direct to our bank account through VISA/V Pay, Verve/Interswitch, E Transact e.t.c., Cash, RTGS, and other form of electronic transfer
i. Where the internet is unavailable, customer can also pay via POS Terminals to be operated from our Office in Nnewi here before loading. This would remove the need to move cash from one Bank to the other with the attendant risk.
j. Customers should also be able to book, Pay and on confirmation of payment, the goods would be loaded and delivered to the customer at his/her cost but to his/her chosen location without coming to our factory
E-business and ecommerce Integration features.
The website contents accessible by user names and passwords will have the main menu as outlined below.
1. Payment gateways (Online Shopping)
2. E- business Home
3. Registration
4. Login
5. Sales Management
6. Inventory Management
7. Online Quotation system
8. Transport Management
9. Career Management
10. Search System
11. Desktop Integration System
12. Admin
a. Setup
b. Company Information
c. User Maintenance (Buyers, Suppliers, Agents, Company Users / Staff)
d. Role Permissions
e. Sales Types
f. Customer Types
g. Supplier Types
h. Payment Terms
i. Set Purchase Order Authorization levels
j. Payment Methods
k. Sales People / Areas
k. Content Management System / Maintenance
l. New Products Platform
m. Output setup
i. Printing
ii. SMS
iii. Email
13. Social Networking
a. Facebook
b. Twitter
c. LinkedIn
d. YouTube
e. Picasa
14. Search by
a. Basic / General
b. Index
c. Advanced
15. Browse by
a. Colour
b. Size
c. Model Number
d. Name
e. Weight
f. Unit of Measurement
g. Other attributes as defined by the administrator
16. Online Catalog System
17. POS Terminal Integration
The document summarizes key lessons from companies that outperformed peers during the 1990-91 recession. It notes that winners focused on strategic cost management and value creation. They leveraged technology to gain insight and manage value drivers. Winners also collaborated with customers to develop new products tailored to the downturn and shaped demand through profitable pricing. Losers underperformed by not employing these strategies.
Nrf13 brasil varejo conectando a indústria ao clienteBrasil Varejo
The document discusses connecting retailers and manufacturers through integrated business planning and store-level demand forecasting (flowcasting). It provides examples of how store-level flowcasting at retailers like Walmart, Lowe's, and West Marine improved inventory levels, forecast accuracy, and reduced costs for both retailers and their suppliers. The presentation recommends that manufacturers execute supplier schedules from retailers and protect supply to meet forecasts, while retailers provide accurate forecasts to build trust. Adopting store-level flowcasting can help complete the information supply chain and allow integrated business planning across the retail supply network.
The document introduces LucidEra, an on-demand business intelligence platform that provides focused analytic solutions including sales analysis and revenue cycle analysis. It highlights key benefits such as gaining visibility, tracking and analyzing sales performance over time, and getting deep insights to help achieve forecasted goals. LucidEra helps companies move from Sales 1.0 techniques to the more advanced Sales 2.0 approach through intuitive interfaces and quick deployment.
This document provides a summary of a presentation about integrating billing and licensing in a cloud environment. It discusses the new software monetization lifecycle, which includes 4 steps: 1) packaging your offering, 2) delivering your service, 3) billing and collecting for your service, and 4) driving incremental revenue and renewals. It also covers lessons learned, such as billing being only one part of recurring revenue and the need for solutions to integrate with other systems. Customer use cases from Issuu and VMware are presented that highlight their challenges and successes with Aria Systems.
Portrait Software is a customer experience management company that provides software to help companies become more customer-centric. The document discusses how customer centricity is important for business success and increased revenue. It then summarizes Portrait's software suite which includes analytics, outbound marketing, and inbound recommendation tools to optimize customer interactions across channels. The software aims to provide a single customer view, personalized recommendations, and consistent service to improve customer retention and cross-selling.
The document discusses how marketing technologies are often failing and provides 10 initiatives for improving marketing in 2010. It argues that CRM systems are not ideal for marketing purposes and that marketing needs a new, more automated approach. Some of the 10 initiatives proposed include moving from email marketing to marketing automation, adopting a "Marketing 2.0" mindset, gaining better data insights through analytics, implementing psychometric marketing, and reviewing business processes to improve marketing workflow and load balancing.
The document discusses how current solutions for caller experiences treat all callers the same, providing static experiences that can lead to frustration and inefficiency. It introduces Adaptive Solutions, which uses behavioral analytics to dynamically tailor the caller experience based on each individual's interactions. This personalized approach removes struggles and friction points, improving the customer experience while reducing costs. Adaptive Solutions products like Adaptive Audio and Optimization can adapt elements like playback speed in real-time to better meet each caller's needs.
Pulse Retail is a retail data and consulting company that helps retailers increase performance using people counting technology. They provide accurate counts of foot traffic to give retailers insights into marketing effectiveness, staffing optimization, and lease negotiations. Pulse Retail's people counting systems integrate with point-of-sale systems to provide key performance indicators and conversion rates across individual stores and portfolios.
CREAXIL | Experience-based Value Creation for your businessC4 Ventures
CREAXIL is a strategy consulting firm that provides services to hospitality, retail, ecommerce, lifestyle, and real estate clients throughout the Asia Pacific region. The document outlines CREAXIL's expertise in areas such as resorts, hotels, restaurants, retail, mixed-use developments, and related fields. It then lists and describes CREAXIL's consulting services which include strategic planning, development management, market positioning studies, and investment advisory.
Leading companies are focusing their supply chains on the customer and consumer. They design supply chains from the shelf back to ensure they are winning customers and consumers. They also balance global scale with local responsiveness to meet varied customer needs. This allows them to gain a competitive edge through customer service innovations, flawless execution, joint supply chain value creation, and responsiveness. In real life, companies focus on service, work closely with customers, and ensure flexibility to pursue opportunities and provide differentiated products and services.
Philips: Automatic Loyalty Measurement and Retention MarketingCustomerGauge
Serge Acker, Director of Philips Online Global Flagship store explains how they measure customer loyalty by automatically asking customers to rate every transaction. Using Voice Of Customer and the Net Promoter Score, they fix problems and prioritise strategic changes. He also outlines how they are moving into automating retention and word-of-mouth marketing using NPS. This presentation explains how business can build their own Loyalty "Robot" and was given at eCommerce Expo in London, Oct 20 together with Adam Dorrell of CustomerGauge, provider of the measurement system to Philips.
Smart Source is a print and promotional product management company with over 100 professional staff across 17 locations. It offers a wide range of services including sourcing, production management, branding, inventory management, and fulfillment. The company aims to lower clients' total cost of ownership for print and promotional products by 10-30% by managing the entire procurement process. It works with many recognized industry leaders and has a database of over 2,500 suppliers. Smart Source provides visibility into clients' print spending through dashboard reports and an e-RFX quoting system to source high quality products at competitive prices.
The document discusses Vinci Solutions and the services and products it offers, including ERP solutions using SAP. It provides information on how SAP can benefit smaller companies by offering standardized, integrated solutions that allow for growth. The document also outlines key SAP features such as procurement to payment integration, multi-currency and multi-company support, and enterprise consolidation and monitoring capabilities.
This document summarizes and promotes the iSuggest marketing solution from Tieto Corporation. iSuggest provides real-time recommendations to customers across channels to improve conversion rates, customer satisfaction, and retention. It takes customer behavior and context into account. Key benefits include converting costs centers to profits, easy and fast implementation, and low IT requirements. Case studies show improvements such as 15% conversion rates, 40% sales increases, and 26% higher customer retention. While inbound marketing is growing, complexities have limited adoption; iSuggest addresses this with its cloud-based, pay-as-you-go software-as-a-service model and handling of IT needs.
Marque Ventures provides events management, marketing, and integrated business solutions services. It was established in 2001 under a previous name and now serves prominent Singaporean clients. In 2011, it formed an alliance with Eternal Asia Singapore to operate as Marque Ventures. The company aims to be a one-stop solution for business needs in Singapore, Asia, and worldwide by offering services such as events management, marketing outsourcing, direct sales programs, and integrated technology solutions including GPS tracking systems.
HCL unterhält Partnerschaften mit führenden Einzelhändlern rund um den Globus und weiß, mit welchen Herausforderungen diese Branche zu kämpfen hat Die Einzelhandels- und Consumer Packaged Goods (CPG)-Vertikale von HCL liefert eine Vielfalt an End-to-End-Leistungen quer über die gesamte Wertkette des Einzelhandels. Dazu gehören Vendor Management, Planung, Supply Chain-Aktivitäten bis hin zu Store- und Multi-Channel-Angeboten. HCL verbessert die Lieferketteneffizienz über die Rationalisierung der Ladenaktivitäten, Verwaltung der Waren, Maximierung der Kundentreue bis hin zum Aufbau und zur Verwaltung von E-Commerce-Aktivitäten. Dazu kommen die bekannten Stärken von HCL in Offshore-basierten IT-Services für den Einzelhandel – Anwendungsentwicklung und -wartung, Versicherungs-, Implementierungs- und Verbesserungsservices für Plattformen mit neuen oder vorhandenen Systemen. Das spricht für sich: AMR stuft HCL als führenden Anbieter für den Einzelhandel ein – eine Position, der 7 der 35 weltgrößten Einzelhändler, 10 der 70 weltgrößten Einzelhändler und 4 der indischen Top-5-Einzelhändler zustimmen.
In einem Umfeld, das nur minimale Toleranzen zulässt, sieht sich die Branche mit ähnlichen Herausforderungen wie in anderen Branchen konfrontiert. Der einzige Unterschied ist, dass der Einzelhandel in der modernen Wirtschaft von heute durch eine Kombination dieser Herausforderungen unter Druck gesetzt wird. Die Schnelllebigkeit der Gesellschaft und der immer raschere Technologiewandel begründet die Nachfrage nach neuen, andersartigen und individuellen Produkten, die sofort erhältlich sein sollen. Die kritischen Risiken, denen sich der Einzelhandel heute ausgesetzt sieht, sind u.a.:
•Kürzere Produktlebenszyklen
•Abwicklung von Multi-Channel-Operationen
•Hohe Nachfragevolatilität
•Längere Versorgungsketten
•Offshore-Produktion
•Längere Vorlaufzeiten
•Preisdruck
•Absatzeinbußen und Markenerosion durch nicht vorrätige Produkte
•Extrem wettbewerbsintensive und margenempfindliche Branche
HCL kennt die Herausforderungen und Risiken, die der Einzelhandel in dieser neu entstehenden Welt des globalen Handels bestehen muss. Als Lösung für diese Probleme bieten wir End-to-End-Auftragsabwicklungslösungen inklusive Kundenmanagement, Auftragsmanagement, Standortmanagement, Einkaufsmanagement, Preisfindung und -nachlässe sowie Rechnungsstellung.
Unsere Einzelhandels- und CPG-Kunden können vom gesamten Spektrum an Serviceangeboten – Verbesserung der Lieferketteneffizienz, Rationalisierung der Ladenoperationen, Merchandising, Customer Solutions, Lebenszyklus-Preismanagement im E-Commerce, Enterprise Solutions, RFID und Produkt-Lebenszyklusmanagement profitieren.
Fujitsu aims to be retailers' preferred IT partner by delivering solutions that improve sales, operations, and customer experience. It focuses on retail IT, multi-channel integration, store operations, outsourcing, and global support. Fujitsu offers consulting, point-of-sale solutions, applications, digital media, and managed services across the full IT lifecycle to help retailers address challenges like omni-channel retail and international expansion. Customers choose Fujitsu for its end-to-end capabilities, retail expertise, service excellence, and global reach.
Today, Loyalty Programs are a norm in Retail business and also in non-consumer industries like trading, manufacturing and non-profit organizations. The need to be closer to the customers, understand their buying pattern and offering customers a value for their money has prompted these diverse industry segments to seriously think and deploy customer retention strategies.
iVend Loyalty, an application which is designed to significantly improve customer retention by bring them continuously back and at the same time aims to improve the customer satisfaction level. iVend Loyalty is currently integrated with iVend Retail and has capabilities to integrate with any Business Management or Retail application using the universal and platform neutral web services based APIs.
PROPOSAL FOR E-BUSINESS B2B AND B2C WEBSITE INTEGRATION SYSTEM
HISPLUS Systems Limited is an indigenous IT company. We specialize in the development and deployment of computer application programs, ERP, e-commerce, e-business, e-portals, allied sales and services, biometrics management and IT training.
Aim
To integrate e-business and e-commerce systems into Afro – Asia Industries Limited online portal.
Methodology
The code to use in building the website will be DHTML with PHP scripting having interactive database capability.
Goals and Objectives
1. A welcoming window that is easy to navigate if for first time users
2. Colours that match Afro Asia
3. Interactive capacity to do the following
a. Make enquiries { which we would respond to promptly}
b. Establish company product ranges and its availability
c. Establish the product prices
d. Make orders which can be approved on receipt of payments confirmation
e. Confirm loading day and time
f. Establish other support eg Transport {where customer does not have its own truck}
g. Enquire about employment and be able to submit CV's
h. Customers should be able to make payment direct to our bank account through VISA/V Pay, Verve/Interswitch, E Transact e.t.c., Cash, RTGS, and other form of electronic transfer
i. Where the internet is unavailable, customer can also pay via POS Terminals to be operated from our Office in Nnewi here before loading. This would remove the need to move cash from one Bank to the other with the attendant risk.
j. Customers should also be able to book, Pay and on confirmation of payment, the goods would be loaded and delivered to the customer at his/her cost but to his/her chosen location without coming to our factory
E-business and ecommerce Integration features.
The website contents accessible by user names and passwords will have the main menu as outlined below.
1. Payment gateways (Online Shopping)
2. E- business Home
3. Registration
4. Login
5. Sales Management
6. Inventory Management
7. Online Quotation system
8. Transport Management
9. Career Management
10. Search System
11. Desktop Integration System
12. Admin
a. Setup
b. Company Information
c. User Maintenance (Buyers, Suppliers, Agents, Company Users / Staff)
d. Role Permissions
e. Sales Types
f. Customer Types
g. Supplier Types
h. Payment Terms
i. Set Purchase Order Authorization levels
j. Payment Methods
k. Sales People / Areas
k. Content Management System / Maintenance
l. New Products Platform
m. Output setup
i. Printing
ii. SMS
iii. Email
13. Social Networking
a. Facebook
b. Twitter
c. LinkedIn
d. YouTube
e. Picasa
14. Search by
a. Basic / General
b. Index
c. Advanced
15. Browse by
a. Colour
b. Size
c. Model Number
d. Name
e. Weight
f. Unit of Measurement
g. Other attributes as defined by the administrator
16. Online Catalog System
17. POS Terminal Integration
The document summarizes key lessons from companies that outperformed peers during the 1990-91 recession. It notes that winners focused on strategic cost management and value creation. They leveraged technology to gain insight and manage value drivers. Winners also collaborated with customers to develop new products tailored to the downturn and shaped demand through profitable pricing. Losers underperformed by not employing these strategies.
Nrf13 brasil varejo conectando a indústria ao clienteBrasil Varejo
The document discusses connecting retailers and manufacturers through integrated business planning and store-level demand forecasting (flowcasting). It provides examples of how store-level flowcasting at retailers like Walmart, Lowe's, and West Marine improved inventory levels, forecast accuracy, and reduced costs for both retailers and their suppliers. The presentation recommends that manufacturers execute supplier schedules from retailers and protect supply to meet forecasts, while retailers provide accurate forecasts to build trust. Adopting store-level flowcasting can help complete the information supply chain and allow integrated business planning across the retail supply network.
The document introduces LucidEra, an on-demand business intelligence platform that provides focused analytic solutions including sales analysis and revenue cycle analysis. It highlights key benefits such as gaining visibility, tracking and analyzing sales performance over time, and getting deep insights to help achieve forecasted goals. LucidEra helps companies move from Sales 1.0 techniques to the more advanced Sales 2.0 approach through intuitive interfaces and quick deployment.
This document provides a summary of a presentation about integrating billing and licensing in a cloud environment. It discusses the new software monetization lifecycle, which includes 4 steps: 1) packaging your offering, 2) delivering your service, 3) billing and collecting for your service, and 4) driving incremental revenue and renewals. It also covers lessons learned, such as billing being only one part of recurring revenue and the need for solutions to integrate with other systems. Customer use cases from Issuu and VMware are presented that highlight their challenges and successes with Aria Systems.
Portrait Software is a customer experience management company that provides software to help companies become more customer-centric. The document discusses how customer centricity is important for business success and increased revenue. It then summarizes Portrait's software suite which includes analytics, outbound marketing, and inbound recommendation tools to optimize customer interactions across channels. The software aims to provide a single customer view, personalized recommendations, and consistent service to improve customer retention and cross-selling.
The document discusses how marketing technologies are often failing and provides 10 initiatives for improving marketing in 2010. It argues that CRM systems are not ideal for marketing purposes and that marketing needs a new, more automated approach. Some of the 10 initiatives proposed include moving from email marketing to marketing automation, adopting a "Marketing 2.0" mindset, gaining better data insights through analytics, implementing psychometric marketing, and reviewing business processes to improve marketing workflow and load balancing.
The document discusses how current solutions for caller experiences treat all callers the same, providing static experiences that can lead to frustration and inefficiency. It introduces Adaptive Solutions, which uses behavioral analytics to dynamically tailor the caller experience based on each individual's interactions. This personalized approach removes struggles and friction points, improving the customer experience while reducing costs. Adaptive Solutions products like Adaptive Audio and Optimization can adapt elements like playback speed in real-time to better meet each caller's needs.
Pulse Retail is a retail data and consulting company that helps retailers increase performance using people counting technology. They provide accurate counts of foot traffic to give retailers insights into marketing effectiveness, staffing optimization, and lease negotiations. Pulse Retail's people counting systems integrate with point-of-sale systems to provide key performance indicators and conversion rates across individual stores and portfolios.
CREAXIL | Experience-based Value Creation for your businessC4 Ventures
CREAXIL is a strategy consulting firm that provides services to hospitality, retail, ecommerce, lifestyle, and real estate clients throughout the Asia Pacific region. The document outlines CREAXIL's expertise in areas such as resorts, hotels, restaurants, retail, mixed-use developments, and related fields. It then lists and describes CREAXIL's consulting services which include strategic planning, development management, market positioning studies, and investment advisory.
This document discusses eCommerce business solutions provided by Inovent Solutions including consulting, technology, and outsourcing services. They offer a total outsourcing solution to build and manage eCommerce for enterprises, providing an online presence on multiple sales channels to increase brand visibility, sales, and profits. Their end-to-end solutions handle all complexities of eCommerce including operations, order management, payment processing, and more.
Iksula provides internet consulting services to help companies leverage the internet. They assist at various stages from start-up to growth. Their services include product definition, business process consulting, implementation, and growth strategies. Iksula works with clients to define requirements, design workflows, select vendors, implement new processes, and grow their online business through strategies like marketing, branding, and category development. They aim to be a reliable partner throughout a company's internet journey.
Les évolutions du poste de travail - Séminaire du 10 FévrierVOIRIN Consultants
Lors du séminaire poste de travail organisé par VOIRIN et Hotline, Thierry Sémionoff-Bru a brossé un tableau des évolutions du poste de travail et de leurs implications managériales et organisationelles.
Benchmark Ville & Collectivité Numérique - Opportunités Stratégiques SI et Vi...VOIRIN Consultants
Le Lab des Usages a réalisé un benchmark se fondant sur l’étude d’initiatives de « villes numériques » à l’échelle internationale. Ce document a pour objectifs d’identifier les initiatives innovantes et transférables à l’échelle d’une ville et de proposer des actions et services innovants pour la mise en place d’une politique de territoire numérique.
This document outlines the scope of work for developing an ecommerce website. It includes details on website features like customer registration and login, searching and viewing products, placing and tracking orders, and an admin backend interface. The objectives are to develop a cost-effective and high quality website using technologies like CSS, XHTML, and AJAX. The scope of work covers designing templates and layouts, building frontend and backend interfaces, and integrating payment and shipping gateways.
Become an eCommerce Standout - Anticipate Their Next Move with Proactive Enga...Moxie
Proactive engagement goes beyond meeting basic customer needs by tailoring experiences to each customer. It relies on customer context, personal information, and predictive intelligence to drive conversions and revenue.
During this webinar, Become an eCommerce Standout, industry analyst Diane Clarkson discussed ways to standout in the changing ecommerce world, including:
* What today's customers want
* Why the future of engagement is proactive
* The business benefits of proactive engagement
* Key tools for engagement throughout the customer journey
The document proposes initial ideas for a house music magazine called "In the Mix". It will target both young males and females ages 16-20. The front cover will feature a medium shot of a male DJ mixing tracks to appeal to both genders. The contents page will have a two column layout with images of artists and a banner highlighting key articles. A double page spread will review a theoretical DJ set with the cover artist, using photos and text across both pages.
The document summarizes and analyzes various parts of a music magazine called Billboard. It discusses the balanced colors used on the front cover that catch attention and link to the artist's music style. The contents page provides a lot of information in a clear and uncluttered layout. A double page article spreads out text around a large central image of the artist, drawing attention to them and their music. Billboard is owned by a media company and known for its exclusive music charts and trend reporting across genres.
Analysing contents pages prep for blog pptasmediac12
The document analyzes the layout and design features of the contents page from the September 2009 edition of NME magazine. Key elements included are the masthead to identify the publication, a main image to draw attention and support the text, use of color themes throughout, individual section headings, and information about subscribing to future issues. The layout utilizes columns, boxes, and graphic elements like shapes around headings to structure the text and make important elements stand out.
This magazine focuses on heavy music and concerts. The front cover features a vocalist crowd surfing at a gig. The inside pages include various articles about bands and reviews of recent concerts. It also contains advertisements for subscribing to the magazine. The target audience is people interested in heavy music and attending live shows.
The document analyzes two double page spreads from NME magazine.
[1] The first spread features an interview with Dizzee Rascal. It uses graffiti as a backdrop to link him to the grime music scene. The article discusses Dizzee Rascal's progression from his origins in the streets to mainstream success over the past year.
[2] The second spread features Johnny Marr, former guitarist of The Smiths. It analyzes how the repeated solo images of Marr reinforce the theme of the Smiths' music appealing to lonely people. The article is written in an informal interview style where Marr speaks casually, linking him to his working class roots and the target NME audience.
The document analyzes the front covers of three music magazines: NME, Kerrang!, and Big Cheese.
[1] The covers use images of popular artists and bands to attract their target audiences of music fans in their late teens and early 20s. [2] Color schemes, design elements, and taglines about interviews and exclusive content are also used to engage readers interested in popular music genres. [3] The magazines have been published since the 1950s-1990s and target audiences ranging from general music fans to specific rock and alternative music enthusiasts.
The document compares the front cover and contents page of a student college magazine to a professional celebrity magazine. It finds that while they include the basic elements of mastheads, cover lines, and images, the professional magazine has a more polished, consistent color theme and higher quality celebrity image. The layout and design of the professional magazine is described as more professional, well-thought out, and aesthetically pleasing compared to the simpler student version.
Smart Button has been a leading provider of loyalty marketing solutions since 1994. It helps companies develop comprehensive loyalty programs to increase customer retention and lifetime value through its robust web-based platform. The platform provides tools to capture customer data, segment customers, and tailor marketing strategies. Smart Button's experts also help clients implement strategic programs to achieve their business goals.
As a reseller, you rely on your vendors not only for products, but for technical, marketing and sales support. If your business is moving to an MSP model, that support goes away, which presents a host of fundamental implications for your business.
For more information, visit www.nimsoft.com.
Lumata provides predictive customer value management solutions to help telecommunications operators maximize customer retention and lifetime value. Their platform uses data and predictive analytics to understand customer behavior and establish 1:1 relationships. It combines real-time predictive analytics with trigger-based campaign management tools to instantly target retention, ARPU stimulation, and loyalty campaigns. Case studies show Lumata programs achieving 30-50% participation rates, 6-8% ARPU increases, and 30-40% increases in customer satisfaction scores.
Lifepals Global turn key outsourcing services are designed to meet the fast changing needs of new-age businesses and range from one-off marketing projects to end-to-end management of Business, sales and marketing programs and provisioning of outsourced business solutions like back office document, technology solutions, go-to-market for new products and services, new markets entry and management of new or existing business and revenue channels etc.
We are not here to do what they all do, we are here to do what we do.
The document discusses providing an effective and personalized user experience on a website. It describes how A/B testing and analyzing user behavior tools can help optimize the user experience. It then details how one company implemented A/B testing and multi-variant testing on their fashion e-commerce site to improve relevance and personalization for customers, which increased sales. Key tactics included simplifying the checkout process, adding personalized product recommendations, and allowing more options for quick purchases versus leisurely browsing. Testing helped quantify the value of personalization and informed further product improvements.
This document provides an overview of interactive self-service kiosks and considerations for their deployment. It discusses defining goals, understanding value propositions, relevant technologies, research on customer preferences, and ensuring success through an integrated marketing solution that considers customers, employees, sustainability and differentiation. The key is to start with a thorough needs assessment and business plan focused on objectives.
Presented during the High Performance Marketing Conference 2013, organized by Accenture on January 24th 2013. This presentation was given by Wim van Gils of Philips.
Coremetrics is a leading web analytics company that helps businesses optimize their online marketing efforts. It provides a continuous optimization platform that collects customer browsing data across visits over time to build detailed customer profiles. These profiles are then used to automatically select and deliver tailored content and offers to customers on a company's website, in emails, and across digital advertising networks. Coremetrics has over 2,100 brand customers worldwide and differentiates itself through its ability to track customers across channels over time, its advanced attribution modeling, and its customer service. It is positioned as a leader in the web analytics market.
The document summarizes Deloitte's perspective on customer insights and analytics. It discusses how clients are asking questions about re-engaging customers, attracting new customers, leveraging tools to target customers, and more. Case studies show how analytics helped clients increase revenue, reduce costs, and improve the online experience. It also outlines how analytical capabilities can deliver deeper customer insights over time, from basic reporting to predictive modeling and innovation. Finally, it discusses how the changing marketing landscape increases the need for advanced analytics and describes the components of a turnkey marketing platform.
Act-On provides marketing automation software to help companies manage customer relationships throughout the entire lifecycle, from initial lead to long-term advocate. They emphasize early activation and ongoing communication to boost retention and encourage advocacy. Act-On has seen success with their community-focused approach, generating referrals, positive reviews, and expanding existing customers.
Amazing Winter Keynote - IT as a Team SportPaul Muller
This document discusses how IT organizations can stay relevant in a world of multi-sourcing by managing metrics and key performance indicators (KPIs). It emphasizes the importance of executing systematically using strategy, planning and governance. It also stresses the need for security intelligence and risk management to securely operate proactively. Finally, it discusses how the right tools are needed for continuous integration and delivery to help organizations build faster.
Coupa Crank Up the savings roadshow presentation. See how your company can save by using innovative on demand spend management software. Presentation from analyst Jason Busch
EPIC Response provides customer engagement consulting services to help companies address common problems like retaining customers and reducing costs. They offer four macro solutions - lowering costs by analyzing inefficiencies, driving loyalty by improving customer experience, adapting to new technologies, and improving communication between clients and contact centers. EPIC has full capabilities across strategic planning, technology optimization, customer experience strategy, and identifying cost savings. They take the guesswork out of outsourcing by screening providers, negotiating rates, and providing program oversight to ensure long-term success.
Smart Button provides loyalty programs and technology that help businesses build loyalty and increase sales. They offer robust and scalable software that can integrate with other systems. Their solution delivers fast implementation backed by a team of experts and proven results across many industries.
The customer was denied boarding for an expired ID despite a ministry publication allowing travel with paper ID within the country. Unaware of the publication, the counter agent quickly dismissed the customer's claim without proper listening. The customer then used social media to download the facts from the airline's networks and resolve the issue.
EPIC Response provides customer engagement consulting services to help companies address common problems like retaining customers, reducing costs, adapting to new technologies, and selecting the right contact center partners. They offer four macro solutions - lowering costs, driving loyalty, improving multichannel customer experiences, and improving client-partner communication. EPIC evaluates clients' needs and provides strategic recommendations, helps optimize technologies, and develops customer experience strategies. They also take the guesswork out of outsourcing by screening partners, negotiating deals, and providing program oversight to ensure long-term success. EPIC's proven methodology helps clients avoid outsourcing pitfalls by aligning them with the right partner based on their specific industry, functions, channels, geography, size, pricing
Best Practices in Implementing Social and Mobile CX for UtilitiesCapgemini
Are you having difficulties in implementing a modern customer experience solution strategy that meets your customers’ needs across all interaction channels, including mobile and social?
This presentation highlights best practices for the design and implementation of effective CX strategies adapted to the utilities industry.
Presented at Oracle OpenWorld 2014 by Bruna Gapo, Oracle's Utilities Industry Director, Ajay Verma, Capgemini's Global Utility Practice Leader, and Victor Jimenez, Capgemini Utilities Executive.
http://www.capgemini.com/oracle
Unlock seamless business management with Olivotech ERP in Riyadh, Saudi Arabia. From cost-efficient solutions to robust security features, this cloud-based ERP software streamlines operations, providing real-time access anywhere. Elevate your business productivity effortlessly with Olivotech ERP.
Achieving Dialogue In The Age Of The Omni-Channel CustomerG3 Communications
"Blast" marketing strategies of the past are no longer sufficient to engage today's customers and foster loyalty. Typical campaign response rates have plummeted while customer opt-out rates have ascended, limiting your ability to converse with even your most valuable customers. New automated dialogue strategies can help retailers create a seamless experience across all channels and engage with each of their customers as individuals, connecting every customer communication - outbound, inbound, marketing, sales or service - into an ongoing dialogue where customer insight and understanding forms the basis for each and every interaction.
This document discusses how companies can use information technology for strategic advantage. It covers various competitive strategies like cost leadership, differentiation, innovation, and growth. It also discusses how IT can support these strategies through activities like reducing costs, creating new products/services, promoting business process innovation, locking in customers/suppliers, and raising barriers to entry. Examples are provided of how companies have leveraged IT for strategic benefits like improving efficiency, creating new business opportunities, and maintaining valuable relationships.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Part 2 Deep Dive: Navigating the 2024 Slowdownjeffkluth1
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...my Pandit
Dive into the steadfast world of the Taurus Zodiac Sign. Discover the grounded, stable, and logical nature of Taurus individuals, and explore their key personality traits, important dates, and horoscope insights. Learn how the determination and patience of the Taurus sign make them the rock-steady achievers and anchors of the zodiac.
SATTA MATKA SATTA FAST RESULT KALYAN TOP MATKA RESULT KALYAN SATTA MATKA FAST RESULT MILAN RATAN RAJDHANI MAIN BAZAR MATKA FAST TIPS RESULT MATKA CHART JODI CHART PANEL CHART FREE FIX GAME SATTAMATKA ! MATKA MOBI SATTA 143 spboss.in TOP NO1 RESULT FULL RATE MATKA ONLINE GAME PLAY BY APP SPBOSS
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
How to Implement a Real Estate CRM SoftwareSalesTown
To implement a CRM for real estate, set clear goals, choose a CRM with key real estate features, and customize it to your needs. Migrate your data, train your team, and use automation to save time. Monitor performance, ensure data security, and use the CRM to enhance marketing. Regularly check its effectiveness to improve your business.