Infosys helps clients reduce IT costs through managed services that analyze applications and infrastructure to identify cost savings opportunities while improving service levels and business agility. Infosys strategies include reducing support tickets through self-service tools and preventative maintenance, improving labor efficiency through automation and knowledge sharing, and optimizing applications, infrastructure, tools and environments through rationalization and standards. The overall approach assesses a client's IT systems and identifies best practices to improve maturity and modernize through techniques like cloud optimization, open source software, and storage consolidation.