2. one alleviate worker shortages Organizations will overcome the scarce IT skills, reduce issues of available qualified and right IT resources as well as the difficulties and challenges in recruiting, retaining and managing knowledgeable IT staff to keep pace with business growth.
3. two more profitable use of valuable in-house resources There is compelling benefit for management and support staff to concentrate on developing and implementing its core business and IT strategies. Meanwhile, the continuous updating of server load balancing, system monitoring and tuning, capacity planning, help desk operations, and other routine IT functions can be outsourced to a qualified provider. In short, the organization is free to concentrate on its core business and the outsource provider can concentrate on its core roles and objectives which is staying current with evolving technology.
4. three stay focused on your core business The organization is able to stay focus in its core areas to drive business growth and operational efficiencies: Increase innovation. Improve end-to-end product development life cycle Needs process changes. Develop a more efficient onshore product development process. Improve speed of market acceptance. Increase customer needs. Improve customer satisfaction. Streamline operating cycle without interferences. Reduce the management burden. Respond quickly to competitive threats.
5. four improve cost management and capital funds By outsourcing, organizations are able to reduce IT overhead by minimizing capital expenses or even improve cash flow. Outsourcing frees the organization’s capital to invest in a new infrastructure or new technology platform that supports a different operating model and simultaneously, increase their market value by achieving a balance in growth strategy.
6. five improve performance and reliability The reduction or elimination of operational errors and inefficiencies is one of the most important advantages of outsourcing. The outsource provider’s extensive investments in people, technology, and processes enable a level of service and quality that is virtually unattainable for organizations attempting to handle their own IT functions. And because of its aggregated buying power, the provider can deliver performance and reliability improvements while reducing costs for customers.
7. six access to world-class capabilities Organizations that lack strategic relationships with world-class technology vendors would eye for outsourcing to gain access in the emerging technologies and to strengthen their competitive market position. IT extends into the realm of economies of skill and the ability it provides a client to engage an entirely new skill set demand. Because business strategy so often turns with technology, this early access to new IT capabilities can be a distinct advantage in a competitive market.
8. seven accelerate business transformation Outsourcing is used to accelerate time to market through enabling business transformation, providing access to new skillsets, improving the quality of service and allowing organizations to focus on their core business.Outsource providers can rapidly and easily scale up and down to provide an agile infrastructure in response to changing business needs. This enables an organization to rapidly assimilate or eliminate specific skills or resources needs as they change within a given architectural environment. For instance, database developers can be deployed to help the organization migrate to a new data management system. The talent and best-of-breed capabilities of these specialists would be put to heavy use during development and implementation phases, and then reduced to a maintenance level for ongoing operation. In short, the organizations can access different skills and technology as needed to accelerate their business transformation.
9. eight accelerate development and time-to-market cycles In-house development can get bogged down by all kinds of factors, including staff shortages, lack of experience in key technologies, competing in-house projects, and a variety of technology or financial emergencies. Nowadays, protracted IT projects can be risky, given the competitive pressures and heightened customer expectations in the global marketplace. A qualified IT service provider can offer the specialized staff and expertise to get a project completed and launched quickly.
10. nine smoother, less costly technology migration Outsourcing can radically reduce the cost and risk of upgrading technology by allowing a company to rework selected features and functions rather than entire applications. Because outsourcing providers offer access to many different platforms, an organization can move gradually to more current and more powerful systems as business requirements change over time – without committing to a long evaluation, pricing, acquisition, installation, and implementation process. Additionally, providers offer access to a wide variety of key applications that are already licensed, stabilized, operational, and fully supported; allowing a company to evaluate, test, and implement new applications more efficiently.
11. ten share risks, risk management Outsourcing provides guaranteed access to relevant skills and knowledge. At least, outsourcing can reduce risk of unscheduled downtime - Another key benefit is the elimination of unplanned downtime. In the advent of a disaster, a provider can leverage its expertise and establish procedures to rapidly return a client company’s IT infrastructure to full operational capability. In addition, it provides business contingency and continuity capabilities that the outsourcing providers operate in secure facilities with redundant power supplies, alternate telecommunications connections, and excess processing capabilities. They can provide a company with the ability to continue operations even after a major fault or system failure. Many providers also maintain a disaster recovery site that they can relocate to in short order should the primary facilities be affected by a disruption. Individual clients find that maintaining these capabilities themselves is extraordinarily expensive and cost-ineffective.
12. in stats 65% - cost savings 41% - flexibility in increasing/decreasing IT capacity 34% - knowledge transfer and specific expertise 28% - reliability 26% - removal of fixed costs 26% - operational expertise 22% - better support for internal users 21% - lack of available in-house personnel 20% - speed to market 20% - improved IT performance
