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IT Governance Made Easy


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This presentation is intended to assist CIO's with setting up a formal IT Governance model for their college or university. There are two companion files also in Slideshare linked at the end of an IT Governance Committee Charter and an IT Project Governance Guideline.

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IT Governance Made Easy

  1. 1. IT Governance Made Easy<br />Jerry Bishop<br />The Higher Ed CIO<br />Creative Commons Attribution-NoDerivs 3.0 Unported License. <br />
  2. 2. Purpose<br />To outline the BASICS of IT Governance with illustrations for higher education that can be used in setting up an initialIT Governance system.<br />
  3. 3. Why View this Presentation<br />Institutions are wasting scarce financial and human resources with low productivity because they do not have a formalized IT governance systems in place.<br />
  4. 4. Why View this Presentation<br />Institutional leadership needs a better way to:<br />Direct IT in support of institutional strategies<br />Measure the real value provided by IT<br />Monitor the performance of IT<br />Manage and mitigate IT-related risks<br />
  5. 5. Are we<br />doing<br />the right<br />things?<br />Are we<br />getting<br />the<br />benefits?<br />Are we<br /> doing them<br />the right<br />way?<br />Ask Yourself<br />Are we<br />getting<br />them done<br />well?<br />
  6. 6. IT-College<br />Alignment<br />Return on<br />Investment<br />Are we<br />doing<br />the right<br />things?<br />Are we<br />getting<br />the<br />benefits?<br />Are we<br /> doing them<br />the right<br />way?<br />Standards<br />& Methods<br />Now Consider The Meanings<br />Are we<br />getting<br />them done<br />well?<br />Capability<br />& Efficiency<br />
  7. 7. That’s IT Governance<br />Alignment of priorities and resources<br />Right services, technologies, methods<br />Meeting the needs, performance levels, TCO<br />Delivering results – the ROI<br />Mitigating IT related risks <br />
  8. 8. Institutional Governance<br />The framework for IT Governance<br />
  9. 9. Purpose of Governance<br />Creates continuity of expectations<br />Creates consistency of management<br />Codifies decision making rights & responsibilities<br />Strengthens compliance by reducing various institutional risks<br />
  10. 10. Institutional Governance<br />Defines the decision making rights and responsibilities within the college<br />Expressed through policies, procedures<br />Often includes standards<br />Originates from the Board<br />Extended by executive Cabinet<br />Includes shared governance in higher education<br />Divisional and departmental roles<br />Committee and sub-committee roles<br />Faculty senates and unions<br />
  11. 11. Policy-Based Governance<br />
  12. 12. Shared Governance<br />The common model in higher education<br />
  13. 13. Organizing for Shared Governance<br />
  14. 14. Shared IT Governance Illustrated<br />
  15. 15. Issues for Shared IT Governance<br />Everyone is in charge, no one is in charge<br />Who advises, who informs, who decides<br />Possible trade-offs for agility & responsiveness<br />Traceability & accountability of decisions<br />Transparency vs. Opacity<br />Consensus vs. Re-Decisioning<br />
  16. 16. IT Governance<br />The essentials made simple<br />
  17. 17. IT Governance Defined<br />"… the leadership and organisational structures and processes that ensure that the organisation’s IT sustains and extends the organisation’s strategies and objectives.“ ITGI<br />
  18. 18. What is IT Governance<br />Subset of institutional governance<br />Fundamentally it is risk management ensuring:<br />IT strategies are aligned to institutional priorities<br />Full value of IT investments can be realized<br />IT performance is measured and managed<br />IT resources are properly allocated <br />IT decision making is transparent<br />Formal procedures, standards and methods exist<br />It’s an accountability system for IT results to its Service Owners, their customers and users<br />
  19. 19. What it is NOT<br />It’s not shared decision making on the How<br />Too many cooks spoil…<br />It’s not about “Best Practice”<br />Governance is specific to institutional culture<br />Best practice is only what will work for you<br />It’s not IT constraints it’s about controls<br />
  20. 20. Illustration of Model<br />
  21. 21. Illustration Continued<br />
  22. 22. Where to start<br />First things first<br />
  23. 23. Where to Start<br />Outline a possible model for your institution<br />Include policy and procedure framework<br />Form an IT Governance Committee<br />Senior leadership to make institutional decisions<br />Draft a Charter<br />Outline priorities of what to tackle first<br />Strategy, project & portfolio planning, budgets<br />Identify needed Policies and Procedures<br />Communicate your plan and status<br />
  24. 24. Do’s and Don’ts<br />DO<br />Obtain Cabinet sponsorship<br />Include cross-section of stakeholders, students too<br />Keep it simple<br />Set realistic goals<br />Meet regularly to build momentum<br />Rely on your IT team<br />Connect with a peer for advice<br />DON’T<br />Do it yourself, stakeholders need to be invested too<br />Be overly ambitious, change is cultural and takes time<br />Leave it to the last minute<br />Forget to communicate<br />Forget to maintain healthy boundaries on the HOW<br />Neglect the value of training for you and your committee <br />
  25. 25. Samples you can use<br />Check out the companion SAMPLE<br />IT Governance Committee Charter<br />IT Project Governance Summary<br />
  26. 26. Governance Reference Models<br />Control Objectives for Information Technology (CobiT), ISACA<br />IT Governance Institute (ITGI)<br />ISO/IEC 20000-1 , International Organization for Standardization (ISO)<br />Information Technology Infrastructure Library (ITIL), OGC<br />
  27. 27. Questions?<br />Jerry Bishop<br />The Higher Education CIO<br />